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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great communication and service so would use again and highly recommend.
Thank you for your kind words about our website, Peter! We're glad you found it user-friendly. Please use the coupon code PATIO25OFF for a 25% discount on your upcoming purchase. Please visit our website: https://tinyurl.com/RRev04
Good well made item but totally wrong size. My mistake I put 400mm deep when I should have put 40mm. It's now a bbq cover instead of an outdoor cushion cover
Hey Stephen! We're thrilled to hear that you're happy with our product! We sincerely apologize for any inconvenience that has been caused to you. As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Website quick and easy to use, great service and quality of product is excellent, would definitely recommend!
Thank you for your kind words about our website, Gillian! We're glad you found it user-friendly. Please use the coupon code PATIO25OFF for a 25% discount on your upcoming purchase. Please visit our website: https://tinyurl.com/RRev04
Hey Louise! We're thrilled to hear that you're happy with our product and delivery! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Method to measure explained very well. Very prompt manufacture.
Thank you for your kind words about our website, David! We're glad you found it user-friendly. Please use the coupon code PATIO25OFF for a 25% discount on your upcoming purchase. Please visit our website: https://tinyurl.com/RRev04
Easy to use website, great quality covers and fast delivery
Thank you for your kind words about our website, Samantha! We're glad you found it user-friendly. Please use the coupon code PATIO25OFF for a 25% discount on your upcoming purchase. Please visit our website: https://tinyurl.com/RRev04
Easy to order and service has been great. Product looks good quality.
Hey Jonathan! We're thrilled to hear that you're happy with our product or service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Hey Megan! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Hey Fiona! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
It was really easy to order my chair and sofa covers. Cover & All made sure that the measurements were correct. The covers are really good quality and fit really well.
Hey Sarah! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
The covers are brilliant. But the process is a bit stressful. I had to chase my order (it failed to arrive on delivery date). The order hadn't even been started. You then need to wait for design approval and answer any queries (expect them) which you will need to confirm. But would recommend overall.
Hi Rebecca, we apologize for any inconvenience caused. After reviewing your order details, it appears that customization was requested. Our team reached out to you via your registered email and followed up with a phone call, but unfortunately, we did not receive any response regarding the customization. As a result, the order remained untouched. However, we're pleased to hear that you're satisfied with the product you received. If you have any further concerns, please don't hesitate to reach out to us.
Fabulous service. Came back to me several times to check measurements, and I'm glad they did. Cover fits perfectly.
Thank you, Katie, We're thrilled to hear that you are happy with our services. As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Fab service recd on girst ever order. Straight back to use again
Easy website and order process, product good quality and a good fit in the furniture
Thank you for your kind words about our website, Gordon! We're glad you found it user-friendly. Please use the coupon code PATIO25OFF for a 25% discount on your upcoming purchase. Please visit our website: https://tinyurl.com/RRev04
Thank you, Meinir, we're thrilled to hear that you are happy with our service. As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Fabulous site thank you, so easy to use,every step is explained,so your measurements are correct,and your covers are perfectly made
Thank you for your kind words about our website, Teresa! We're glad you found it user-friendly. Please use the coupon code PATIO25OFF for a 25% discount on your upcoming purchase. Please visit our website: https://tinyurl.com/RRev04
Website was easy to use and product is very good.
The cover came before the date expected, and fitted my outdoor sofa perfectly.
Very good quality material.
Hey Stephen! We're thrilled to hear that you're happy with our product, website and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
It was my error but not helped by an unhelpful website. I thought I was buying a foam seat with cover. But it was just the cover. When it came the material was not what was expected either.
No way to call them or discuss anything with a person meant I ended up paying £60 for something I just can't use.
Hello, Adam. We appreciate you bringing this matter to our attention. We recognize that online shopping requires trust and acknowledge that sometimes the product may not meet expectations. At Covers & All, we strive to furnish all the necessary information to our customers for making informed decisions. We realize the material did not meet your satisfaction. Ensuring your satisfaction is paramount to us, and we have already contacted you by email with the optimal resolution. Thank you for alerting us to this issue.
I don't like it it's not what I thought it was and I want to return it… but that's proving difficult.
I wish I'd have found this supplier sooner. Everything was just so easy! Love my cover.
Hey Joan! We're thrilled to hear that you're happy with the custom options we offer! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Easy to use website, quality product and good value for money.
Hey Leighanne! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://bit.ly/3ybNmb7
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Andrew! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04