Cover & All UK

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Cover & All UK
Cover & All UK
coversandall.co.uk

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Cover & All UK Reviews Summary

Positive Highlights

  • Custom covers are praised for their quality and durability.
  • Customer service is responsive and helpful, often double-checking measurements.
  • Ordering process is easy and communication is frequent.

Negative Highlights

  • Some covers may not fit as expected if measurements are inaccurate.
  • Shipping delays and courier issues are occasionally reported.
  • Refund process can be slow or frustrating for some customers.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

May 3, 2026

Good quality covers, received very quickly. Company were swift to respond when I thought I had a problem, however, this was resolved with helpful, quick assistance from the team.

Oct 7, 2025

Highly recommend buying these, made to measure, fit perfectly, can now sit outside even when weather isn't great, lovely, warm and dry. Even good in windy weather as weighted down. Well worth the money.

Sep 21, 2025

Easy to order custom size. Good quality product. Super quick delivery. This is the fourth one we have bought over the years and the original is still in excellent condition even though it has been used outdoors most of that time.

Sep 13, 2025

Found the company online, after comparing different sites, this was best for price, choice of colours and custom fit. Very pleased with customer service and my purchase, kept me informed of delivery date etc. Would definitely recommend.

Sep 6, 2025

Items I purchased were top quality, having initially submitted measurements they doubled check with you. Good job they did, I misread one of my sizes, had to increase the width by a few inches at no extra cost. Don't waste time browsing other companies, go straight to Covers&all. What a great team 👍🏻👍🏻👍🏻

Dec 26, 2025

Have bought two products from Cover & All Now and have not been disappointed with either. Ordering is simple, the prices are good and you get plenty of comms on order progress

Jan 18, 2026

Good product fitted well, looks to be good material lets see what the weather can throw at it and how it will last hopefully ok but i do have a warranty which is good

Oct 19, 2025

Finding weatherproof covers to fit items of various sizes can be difficult. After stumbling across the Covers & all site during a google search, the rest was straight forward. The guide to adding measurements was simple and the check boxes for style and design thereafter were easy to follow. The final product is great - fits well, looks good. Time will tell how weatherproof it is.

Sep 17, 2025

Having a cover like this that fits the table perfectly, and can be removed and put back on in moments is so much better than the cumbersome cover we have for the winter. I measured the table exactly, and I probably ought to have allowed a little bit of 'give', but it's absolutely fine…. Fits like a glove. I was worried the corners would fail being so tight, but so far so good! Only issue is that it came from India… not my most environmentally friendly purchase unfortunately.

Nov 1, 2025

We have a garden seat made from a whisky cask, there are lots of distilleries around where we live. It needed a waterproof cover so it can stay outside on the veranda over winter. Ordering was easy, and the product is robust with covered vents to deal with moisture build up inside the cover from condensation. A good product well thought out.

Sep 10, 2025

With taking a chance online and unknown I was not sure if I had made the right choice. I did. I got updates along the way, great delivery tracking details and good quality covers. They arrived three days earlier than expected which was great. Will definitely be ordering more.

Jul 7, 2026

Ordered a bespoke heavy canvas sheet to specific dimensions, which was delivered on spec and is doing the job I need of it. Heavier duty than I was expecting, pleased with it.

Oct 8, 2025

Excellent product at an excellent price. Easy to order, and arrived as stated. I have these as weather proofing sides for my pergola. I'd definitely recommend

Oct 7, 2025

When buying made to measure items, "taking measurements" is often the recipe for disaster. This company go out of their way to ensure a correct fit -- very pleased with their help, guidance and service. This is the second product we have purchased, the first being a canopy last year. Again, excellent service.

Sep 16, 2025

The process simple and intuitive, service first class, set expectations and kept to them, product precisely what we wanted - cannot fault any part of the whole.

Oct 21, 2025

Excellent customer service and kept well informed throughout. Tough and stylish panels to winter proof my outdoor kitchen. Being able to customise to fit was a real bonus. Would highly recommend.

Oct 1, 2025

I won't ever by off the shelf covers, you spend hours looking. Waste of time and money, used covers for all and was not disappointed, price was reasonable. Quality is great.

Sep 21, 2025

My entire experience with this company has been very frustrating. I ordered cushion covers and sent measurements. Was then contacted several times asking about the sizes. I FINALLY received the cushion covers and they were too small. Trying to complain and ask for my money back has been another tribulation (still not resolved).

Jan 28, 2026

I wanted a cover for an Archery target. I used the "rectangular table" to create a Custom fitted cover and provide the exact dimensions - having read the guidance provided, saying that the cover would be made slightly oversized. The website is very easy to use. Communication after the order was placed was excellent. Turnaround to Delivery was very quick. The cover is excellent, perfect fit and - with the drawstring - is secure in high winds. Based upon my experience, I have no hesitation in strongly recommend Covers&All. Thank you.

May 24, 2026

Initially, UPS could not deliver to my address although the address was on the package but not in a very legible form. However, after contacting Covers & All the problem was resolved and UPS eventually delivered the cover without further incident. The cover fitted perfectly on our table and the material feels sturdy and well made which is desirable for our windy location. I am very pleased with the product and service.

Aug 29, 2025

My initial order was queried as they felt my measurements were wrong.They were right so I measured again. Quick service and arrived when expected. All covers were a perfect fit.

Oct 27, 2025

Easy on-line ordering and fast delivery for a made to measure product. Strong materials and perfect panels to give extra protection to our gazebo and make it a cosy space in bad weather, love the clear panels option. Also stops the neighbours cats from sleeping in there! Good value, quality product.

Sep 25, 2025

My greenhouse has missing glass panels and rather than mess around fitting new glass or plastic. I asked Covers & All to make a bespoke plastic to cover the main area. The quality of material and hooks made it easy to install and have a water proof functioning greenhouse in minutes!

Oct 4, 2025

Easy to measure and order online with explanations and drawings showing the item to be covered. Took a little longer than I thought but worth the wait as they fitted perfectly first time and are really well made. Lots of little details that show they are made properly.

Sep 24, 2025

Service fantastic. Delivery super fast. Easy and comprehensive ordering. Quality fabric and colour images exact. Highly recommend and I will be a returning customer.

Aug 26, 2025

We ordered a made to measure tyre cover, but it was made with the elastic too small and therefore too tight to fit the cover over the wheel. So, the cover is of no use at all to us. I contacted customer services, who told us to take a video to show it was too small and that we were fitting it correctly (how insulting!). I am still waiting for them to sort it out. If only I'd read the reviews on Trustpilot first - I would never have paid the £64!

Sep 16, 2025

As with my 1st order all went well till delivery, they gave a date and both times turned up unannounced 4days early with no notification, driver said I should have had email but I didn't. Won't stop me using them again the product was perfect in both cases, so now peace of mind for winter

Oct 23, 2025

One chain was missing and I feel that this should have been replaced straight away, instead I was asked to privide a video of packaging etc which will not show something that wasnt there. Also no instructions were included

Oct 5, 2025

I am genuinely disappointed to have to write a negative review for Covers n All. I have previously purchased two very straightforward covers for a barbecue and a table, which arrived in good time and to a very straightforward specification. In other words is a very difficult to get that wrong - and they didn't. Since then I have made an order For two garden seating areas and an egg chair. Despite this being purchased 3 months ago, I am still waiting for the cover for the egg chair with no sign of this arriving - nor do they seem to care. In terms of the seating area, there has been over six weeks worth of back-and-forth on the measurements for this. And they are still got it badly wrong. There has been mishandling of funds and credits and so much back-and-forth that I should almost be salaried for the total up the number of hours I have spoken to them. No one cares that I've spent thousands with them as a previous customer. They profusely apologise over and over again about not much really - and with no real action or nobody to take a hold of the situation and sort it out - zero leadership in an Indian call centre. Overall the material for the cover is good, but customer experience and customer service is terrible. As a consequence, I will not be using this company again and They have lost an advocate for sure. Meanwhile, I will wait for my egg cover to arrive, it doesn't matter that I have called them six times in the last two weeks to ask why hasn't arrived yet. I have no faith it will get here for the winter. Be warned.

Sep 3, 2025

I have used CoversandAll 2 or 3 times this year but this was the first time of ordering a custom made cover for my garden chair. They double checked with me my measurements before proceeding with my order. They are great in keeping you informed at every stage. Thanks to all concerned!

Nov 9, 2025

Easily to put up and looks contemporary and elegant on our gazebo. It protects our furniture and also allows us to use the gazebo in all weathers. We asked for custom order with no grommets at the bottom and that was simple and easy to do. Brilliant company thank you

Sep 10, 2025

Only had them a few days but so far so good. Cushions fit well and look nice. The customer service was spot on. We had trouble with the couriers and the company went above and beyond to help us. Rare these days. Thank you.

Oct 5, 2025

Covers arrived in good time and I'm really pleased with the quality and fit. I had originally measured my chairs incorrectly, but covers & all picked this up, queried it and corrected it and everything is perfect.

Oct 25, 2025

When we originally ordered this bbq cover we opted for a simple design. We were contacted by the company to provide further measurements, which we did. We were contacted a few more times after for either more measurements or confirmation of design. I will say, do persist with this as what we received was perfect and I would definitely recommend the Covers & All.

Jul 26, 2026

Excellent product and speedy delivery. However I would suggest that there are also central top and side holes/rings depending on the size of product ordered. This would have made the fit more taut.

Oct 28, 2025

Easy service. Make sure you read the guidance on sizing as the cover was made as per guidance with a tolerance. Happy Covers & All checked sizing wirh me before manufacture, shows they want to get their product right for the customer 👍

Oct 5, 2025

The cushions I bought exceeded my expectations. Customer service wasn't great when I had questions, probably due to a language barrier. But the products were great. Also shipping was quick, just don't ask too many questions. Thank you.

Sep 4, 2025

Really well made and fits perfectly. Couldn't have found a better cover for my expensive furniture which I wanted to protect well. Loving the handles and the ties at the feet. My only issue is I don't understand why there are pockets that are upside down at each end? Delivery was fast considering these are bespoke covers.

Aug 28, 2025

We knew the manufacturing process can add to each dimension but not the height. For us, only one dimension was added to by 30mm which has made our cover baggy in one direction. There were tracking emails provided by UPS until our parcel left India, then there was no tracking at all. Hence we missed 2 attempted deliveries.

Sep 28, 2025

I needed a cover made for my Lucy bench from dunelm. So glad I chose this company the ordering is super easy and allows you to custom fit by measuring yourself. Gives you updates throughout the process and tells you when your item is manufactured and posted couldn't be better. Due to a house sale falling through our garage is being used for storage so we will need a cover for my sports car will be ordering one soon.

Sep 15, 2025

I contacted Covers and All about the issue with the oversized sail, mentioning the misleading information on the website, but all I got back was "It's not our fault ". I contacted them again noting my disappointment and their lack of accountability for the misleading information, the reply then was to reorder and they would give a 25% discount, which was actually available to anyone. I advise them of the somewhat empty offer, to which they said they would give an extra £35 of store credit. I cannot bring myself to spend more money with a company that cannot accept accountability for their misleading information.

Nov 7, 2025

Fabrics don't make sense. What's listed as their best fabric in one place on their site is the same name as the 2nd best fabric when you order. So which one do you get? Who knows? Customer service line doesn't have a clue. Requested a swatch to try and help but that doesn't help at all as again the names don't correspond. As they don't seem to be clear on what fabric you get I ordered from elsewhere. Good luck if you decide to order from here.

Nov 6, 2025

Quite a long wait for the cover to be delivered. I didn't realise that it was coming from India otherwise I would not have ordered it. It looks smart and the elastic pulls help keep the cover from moving out of position. Only used for a couple of days and it does not appear to keep the table totally dry, not optimistic that it will be fit for use.

Sep 21, 2025

I recently purchased a cover for my 55-inch outdoor television from Covers&All and was very pleased with the experience. The product quality is excellent and feels durable, and their customer service was outstanding throughout the process. The only small improvement I would suggest is including fitting instructions with the product when dispatched.

Sep 13, 2025

I erroneously submitted the wrong dimension for my parasol covers and telephone customer services as soon as I realized. The product had already gone off for production, but the sales. Manager was able to contact the factory and make sure they had the right dimensions. Brilliant. I was so relieved👍. Thank you

Oct 7, 2025

I have covered all my BBQ, equipment with cover all covers. In the beginning there were size differences between us, yet, their diligence and professional carried the covers thru, everything is now covered and protected from the elements.

Aug 9, 2026

This product is great quality and looks great on our pergola. The communication regarding the progress of my order was great too so I knew what was happening at all times and it was delivered well within the expected timeframe. I would highly recommend this company.

Sep 17, 2025

This was the best value I could find with a range of customisable options. The finish is excellent & exactly what I was after. Colour range is better than others looked at. Would definitely buy again & recommend to others.

Oct 25, 2025

Good, speedy service and the check back via email with the dimensions and diagram (like getting a printing proof) gave great confidence that the company cared about getting it right.

Dec 20, 2025

Good quality covers, have so far repelled heavy rain and not blown off in very windy weather. My chairs are Outsunny rockers but the Adirondack covers fit perfect, very happy with them.

Write a review
Reviews that mention popular topics
1 review
0 helpful votes
Follow Sally T.
Unfollow Sally T.
Share Review
Report Review
Fantastic products
August 19, 2026

We have been really suffering in these endless heatwaves with four glass sky lights in our kitchen in London. Blinds were going to take months, so we decided to order some bespoke covers -we couldn't be more impressed. Fantastic quality, fast delivery and the sizing is all perfect. We are finally cool and couldn't recommend Cover &All more highly. Thank you

Date of experience: August 9, 2026
Veeni M. Cover & All UK Rep
2 weeks ago

Hey Sally! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review
Simple Process
August 16, 2026

Helpful guide on what measurements are needed and how to take them. Process was reasonably easy.

Date of experience: August 6, 2026
Veeni M. Cover & All UK Rep
3 weeks ago

Thank you, Kevin! We're glad you found our measurement guide helpful and that the ordering process was easy to follow. We appreciate your feedback and look forward to serving you again.

GB
1 review
0 helpful votes
Follow Ian B.
Unfollow Ian B.
Share Review
Report Review
Canopy
August 16, 2026

Easy to use website measurements explained no problem over good experience

Date of experience: August 6, 2026
Veeni M. Cover & All UK Rep
3 weeks ago

Thank you, Ian! We're delighted to hear you found our website easy to use and that the measurement instructions were clear. We truly appreciate your feedback and are glad you had a great overall experience.

GB
1 review
0 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Share Review
Report Review
Garden furniture cover
August 13, 2026

Excellent service with quick production and delivery

Date of experience: August 3, 2026
Veeni M. Cover & All UK Rep
3 weeks ago

Hey Christopher! We are delighted to hear that you are pleased with our product, service and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

See reviews of sites as you browse!
Get the Chrome Extension.

Bulgaria
1 review
0 helpful votes
Follow Gary W.
Unfollow Gary W.
Share Review
Report Review
Excellent service
August 13, 2026

Arrived well wrapped. Excellent work, material was very thick and well stitched.

Date of experience: August 3, 2026
Veeni M. Cover & All UK Rep
3 weeks ago

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Ian C.
Unfollow Ian C.
Share Review
Report Review
Overall good experience
August 12, 2026

Overall a good experience. Few issues re ordering and reviewing my order so the items could proceed but once over these issues there were no further problems

Date of experience: July 17, 2
Veeni M. Cover & All UK Rep
3 weeks ago

Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
Follow Joanne C.
Unfollow Joanne C.
Share Review
Report Review
Great Product at a great price
August 9, 2026

This product is great quality and looks great on our pergola. The communication regarding the progress of my order was great too so I knew what was happening at all times and it was delivered well within the expected timeframe. I would highly recommend this company.

Date of experience: July 30, 2026
Veeni M. Cover & All UK Rep
4 weeks ago

Hey Joanne! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow K A.
Unfollow K A.
Share Review
Report Review
Little sad it took a week longer than promised to come
July 29, 2026

Delivery was delayed by a week which would have been of no significance if we had not been in the midst of a heatwave. However we have it now for the rest of the summer.

Date of experience: July 19, 2026
Veeni M. Cover & All UK Rep
1 month ago

Thank you for your feedback. We are delighted to know that you are satisfied with the product and the service you received.

We also appreciate your feedback regarding the delay. We will certainly take it into consideration as we continue working to improve our customer experience.

GB
1 review
0 helpful votes
Follow Caroline C.
Unfollow Caroline C.
Share Review
Report Review
Clear Vinyl Tarpaulin
July 26, 2026

Excellent product and speedy delivery. However I would suggest that there are also central top and side holes/rings depending on the size of product ordered. This would have made the fit more taut.

Date of experience: July 16, 2026
Veeni M. Cover & All UK Rep
1 month ago

Hello Caroline, thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the product and our turnaround time.

Regarding your concern, you can choose your preferred grommet placement directly on the product page while placing your order. If you have any additional questions or need further assistance, please don't hesitate to contact us. We're always happy to help.

GB
1 review
0 helpful votes
Follow Calum G.
Unfollow Calum G.
Share Review
Report Review
Good but
July 22, 2026

Usually good and I am sure the missing goods will be replaced

Date of experience: July 12, 2026
Veeni M. Cover & All UK Rep
1 month ago

Hello Calum, thank you for your feedback. We are delighted to know that you are satisfied with the product. Please be assured that your mattress cover has been shipped separately, and you should have received the tracking details. According to the latest tracking update, the estimated delivery date is Monday. If you have any other questions or concerns, please feel free to contact us. We will be more than happy to assist you.

2 reviews
0 helpful votes
Follow Guy S.
Unfollow Guy S.
Share Review
Report Review
Good bespoke service
July 7, 2026

Ordered a bespoke heavy canvas sheet to specific dimensions, which was delivered on spec and is doing the job I need of it. Heavier duty than I was expecting, pleased with it.

Date of experience: June 27, 2026
Veeni M. Cover & All UK Rep
2 months ago

Hey Guy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review
Non delivery
June 29, 2026

Very poor. No response to emails asking where my order is. A delivery date was givien now wellpassed and despite emails no response.

Date of experience: June 19, 2026
Veeni M. Cover & All UK Rep
2 months ago

Hi Michael, we're sorry to hear about your experience and sincerely apologize for the lack of communication and the delay with your order. We have escalated this issue to the relevant team, and they will contact you with an update as soon as possible. Thank you for your patience.

1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review
Cover
May 25, 2026

Really good and an excellent product fit is perfect and the product colour is great

Date of experience: May 15, 2026
Veeni M. Cover & All UK Rep
3 months ago

Thank you, David! We’re delighted to hear that you’re happy with the product quality, perfect fit, and color. We truly appreciate your support and feedback!

Virginia
2 reviews
0 helpful votes
Follow Rhys J.
Unfollow Rhys J.
Share Review
Report Review
Have finally received the parcel from UPS
May 24, 2026

Initially, UPS could not deliver to my address although the address was on the package but not in a very legible form. However, after contacting Covers & All the problem was resolved and UPS eventually delivered the cover without further incident.

The cover fitted perfectly on our table and the material feels sturdy and well made which is desirable for our windy location. I am very pleased with the product and service.

Date of experience: May 14, 2026
Veeni M. Cover & All UK Rep
3 months ago

Dear Customer, We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review
Issues with address on site
May 21, 2026

The website would not accept my address on Apple Pay stating it was incorrect ( it wasn't)
After calls and emails finally got it right.
On arrival of the product we were disappointed as only 1 hole in each corner to attach a large tarpaulin. We will have to rectify this before we can use it.

Date of experience: May 11, 2026
Veeni M. Cover & All UK Rep
4 months ago

Hi Karen, Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.

GB
1 review
0 helpful votes
Follow Stephen M.
Unfollow Stephen M.
Share Review
Report Review
Excellent product
May 10, 2026

See comments above. Excellent quality. Fits furniture like a glove. Very happy

Date of experience: April 30, 2026
Veeni M. Cover & All UK Rep
4 months ago

Thank you, Stephen! We're delighted to hear that you’re very happy with the quality and fit of the cover. It’s wonderful to know it fits your furniture perfectly. We truly appreciate your support and feedback!

1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review
Good product and service but take care when measuring
May 4, 2026

Goods excellent, accurate measurements a must website a bit confusing

Date of experience: April 24, 2026
Veeni M. Cover & All UK Rep
4 months ago

Thank you for your feedback, John. We’re glad to hear you were happy with the product and service. We appreciate your comments regarding measurements and website navigation, and we’ll be sure to share them with our team as we continue improving the customer experience.

1 review
0 helpful votes
Follow Wendy L.
Unfollow Wendy L.
Share Review
Report Review
Lloyd loom covers
May 3, 2026

Good quality covers, received very quickly. Company were swift to respond when I thought I had a problem, however, this was resolved with helpful, quick assistance from the team.

Date of experience: April 23, 2026
Veeni M. Cover & All UK Rep
4 months ago

Hey Wrendy! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
2 reviews
0 helpful votes
Follow Rachel S.
Unfollow Rachel S.
Share Review
Report Review
Great quality
April 11, 2026

I completed a 1* review recently. The review arrived before the goods and not at the best time.
The goods are great quality and though late, were well worth waiting for. Great customer service from Simran too.

Date of experience: April 1, 2026
Veeni M. Cover & All UK Rep
5 months ago

Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Kelly N.
Unfollow Kelly N.
Share Review
Report Review
Waste of Money
March 14, 2026

My cushions are now soaking and full of mildew - i ordered this as the website says this would be prevented when items are stored in one of these custom made bags

Date of experience: March 4, 2026
Veeni M. Cover & All UK Rep
6 months ago

Hello Kelly, we sincerely apologize for the inconvenience caused to you. Our team has reached out to you via email to verify the details. We are currently awaiting your response to provide further assistance.