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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Delivery took awhile but great customer service with beautiful items! Will definitely repurchase! Hight recommended.
It was great until I lost the wish list, lucky I remembered the brand name. Overall, it's still good. Thank you.
Good so far waiting for the item to arrive in 3 days
Very happy.
Good so far waiting for the item to arrive in 3 days
Before you commit to your purchase be sure you've measured accurately, as once you purchase you're committed. Good quality overall, loads of compliments, but had to pay for a lot of alterations to make it wearable.
The dress exceeded my expectations. I purchased it for my upcoming 60th birthday celebration in 2025. I can't wait to WOW my guests. The dress is true to your normal size. No need to size up or down. Size chart was accurate.
Loved it but not the right color. It looked darker in the pictures. It's actually more of a light grey.
I placed my order and paid over $30 for rush shipping. The day it was supposed to ship (for my wedding the same week), the company sent me an email late in the afternoon asking me to confirm my order. There was no disclosure of this process during the buying process. I asked to cancel my order after I clarified with the company that my order would now not arrive on time. Because this forced the cancellation outside of the 4 hour window, the company kept $61.06 of my money. I have emailed several times asking for a refund, and they keep pointing to their terms and conditions, however, their terms and conditions never disclosed the fact that there is a whole secondary confirmation process that makes expensive rush shipping meaningless.
Dress came beautifully boxed and was exactly what I expected!
They spoke to me by phone after making my purchase, that gave me more confidence and at all times they sent me the status of my order, the days it would take to ship, very good quality service. Ery satisfying to have bought my dress with you
They spoke to me by phone after making my purchase, that gave me more confidence and at all times they sent me the status of my order, the days it would take to ship, very good quality service.
Many compliments for the dress. I have given your company name to a few friends. Service was great. Thank you
My order received promptly, but, did not fit.
Contacted to say I needed to return it for next size and sent it back per your instructions in exchange for next size.
Love this dress! I will be wearing it to my son's wedding in February. It did run two sizes small so I ordered up to compensate for that. It is a perfect fit although way too long, but at 5'4" I'm used to that and will have it altered. I received the order quickly with no shipping problems.
Couture Candy has the largest selection of dresses however it's difficult to see what the dress looks like online. It would be helpful to have many different pictures of the dress not only the picture from the designer. I'm still in the process of returning my first dress and trying to order another so I am hoping that goes smoothly?
Fast delivery, beautiful, high quality gown. I will definitely order again
Easy ordering and shipping and beautiful clothes online experience was great
I trust you to ship this to me in Canada But now I fond it is a bit small. Is this available in size 24 and if yes then how do I exchange it? The idea of customs and such is overwhelming. I mean it is so very expensive and I cant get the import fees back How do I exchange for the next larger size
Thanks
Would buy again but go up a couple sizes since it's cheaper for alterations to make smaller than larger
Everything was so easy and got my dress fast. Did not have any issues at all and the dress was cheaper on this website.
Would be better if you could get a refund for dresses not wanted instead of store credit
I was pleased with the packing, quick shipping and overall experience. I was hesitant to order online but so glad I did!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

