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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Dress is very nice as per photo
Just when you open it beware extra sparkle coming off the dress
Their return policy makes you feel like a criminal for buying a dress, having it not fit and wanting to return it. You have to have a store credit only, get your free freight deducted, pay for shipping and insurance and tracking back. Take pictures of dress and attached tags, take pictures of box with return ups tracking #. THEN wait for their inspection department to check dress before you get a store credit to be approved to buy something else and go through it again! Who would want to do that again?
Nice dresses for weddings or other events. Dresses arrived in a week and were on sale.
I received my dress within a week, the dress is absolutely beautiful and fits perfectly.
There's not a place for billing address versus shipping address I needed my address shipped to my home and it wasn't my billing address and they kept sending it to the wrong place. I ended up paying a fee.
I ordered the dress and i was worry about the size but it fit perfectly and the delivery was fast.
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
Ordered; quickly received; love the style and fit
I have looked for months for a mother of the groom dress and have ordered at least 10. The burgundy bateau sheath dress is the first one I've found that fits and is pretty comfortable. The shape is simple and elegant.
I wasn't notified in my email that the item had been shipped. The next thing I k ew someone knocking in my door. It was a UPS agent.
Couture candy reached out to make sure my order was correct and the dress arrived in plenty of time. I love your service and acknowledgment for your customers.
I was completely happy with the dress, packaging and the prompt delivery. The plastic hanger broke other than that it was all good.
I loved it since I first put my eyes on it. Exactly what I was looking for, for my son's wedding
I had no issues with customer service. The dress came on time with no issues.
Quick and easy. The dress arrived much quicker than expected. Excellent service
Excellent. Customer service, I almost returned the dress, I spoke to someone and they were very helpful, but I decided to keep the dress
Order came super fast and well packaged. Easy web shopping!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

