CourtRec.comReviews 132

I sent a message to customer service and Samuel helped me with everything I needed.
I would used my property recs again!

I needed the deed to my property. In just a few clicks I got what I needed. Then I got a follow-up email making sure I had gotten what I needed. Which was awesome because I actually couldn't find the specific document I wanted. I replied and told them so, and within minutes they had emailed me exactly what I needed. I was amazed how fast and accurate this service was. Well worth the money!

Even though my property did come up as the address i put in. It gave me a different property with different address. Support team was very helpful. Thanks

Had a miss communication. Texted the support team and they handled is so fast and professional! Great response and friendly

I asked for a report on a house. I paid $1 then $7 for it and they charged me. Then I downloaded the report and it had mostly blank pages and Adobe says the file is defective. I also had the report emailed to me but the file had the same problems. I asked the chat for help but just said they would refer it elsewhere. Meanwhile, I paid for the report, but didn't get it.

Hello PropertyRec.com.
When ever things like this happen to one Credit Card, it can be a bit of effort to get the funds back. Your Team Member was so kind and understanding. She immediately refunded six of the seven debits to my Credit Card. I did just look and I show Seven Debits which I believe she wanted to refund all of them? Either way, her Customer Support was above exceptional. Blessings
Dave

I texted about a charge to my bank account. Patrick was quick to take action and resolve my problem immediately! Thank you Patrick

I used COURTREC and was pleasantly surprised with the results. I was doing research and used COURTREC that had information that others did not provide. I decided not to buy a property because of the COURTREC report. COURTREC SAVED ME LOTS OF $$$$$$.

The Customer Service was very helpful and very quick to assist! Paul did a wonderful job helping me.

Everyone I interacted with was extremely helpful and friendly! Answered my questions promptly and communicated well

I was interested in seeing who owned my property throughout the years since it had been built in 1948. I was given a very detailed document of who and when they lived there. It was very helpful and interesting.

Somehow I was set up on some monthly occurring charge and I could not find a way to cancel it. I had to get into the chat to cancel. Not terribly happy I was being charged or that I had to chat with someone as there was no way to cancel from the website, but at least the person I chatted with was able to cancel the account without issues.

I didn't get my report, chalked it up as a scam and moved on. Got an email asking how things went and replied. 10 minutes later I received the report and an apology. Surprised and pleased. Good job!

Website let me pull up my property quickly and the report was very good and useful information as I look to put the houses on the market latter this year.

Online chat agent was prompt, efficient, and courteous in helping me close my accoiunt and voiding an order that I did not intend.

I dreaded the idea of a customer service call and was pleasantly surprised by the efficiency of a response using the chat system which I normally was afraid to use so today I learned something good. Thank.you

With different package names, they made multiple charges to your credit card, with information that you can find for free on Google and other websites

Contacted Chat Line late one night with a squawk on a $20 charge that I didn't need and didn't remember ordering. Chat Line heard my complaint, explained what they believed occurred and then refunded my $20 without any fuss.