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CourtRec.com is a public court records search service that retrieves data from various sources and provides reports on court cases, criminal activity, and other related information. The site emphasizes that it does not provide consumer reports or official documents and is not affiliated with any government agency.
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I hardly had selected the information I needed before I got an email with the exact data needed, Well done!
Mary - Customer Support 01:25 PM
Hello! Please provide your email and full name so I can locate your account.
Visitor 01:26 PM
I was just charged $30 and that is fraud. I paid $1 this week to get one report and $7 for it in an email. What is this charge?
Mary - Customer Support 01:26 PM
Our system was able to locate your account.
Just a moment, please.
Visitor 01:26 PM
(I redacted my name)
Mary - Customer Support 01:28 PM
Here are your account details: Email: (redacted)
Joined Date: June 9,2025
Site Marker: propertyrecs.com
Last 4 digits of card:(redacted)
You were charged $30.00 as part of the volume discount package. Would you like to close your account and void the remaining charges?
Visitor 01:28 PM
I did not apply for a "volume discount package"
Please remove the $30 charge and whatever you mean by "the remaining charges."
Mary - Customer Support 01:30 PM
Allow me a moment, please.
Mary - Customer Support 01:31 PM
The charge is for our Volume Discount Package. During checkout, we offer multiple package options, and this one may have been selected accidentally. I have closed your account and refunded $30.00. Confirmation number: (redacted)
Visitor 01:32 PM
Well, thank you for correcting this in a timely manner.
Read
Mary - Customer Support 01:32 PM
Did I do okay helping you today?
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I needed the legal description to my property. Tried and tried going to the county assessor's website... What a nightmare! This was simple, easy to use and affordable! I would highly recommend!
Patricia helped me with my account and was amazing! She was very personable and got right to the point.
I needed to close my account, and Kimberly took great care to guide me through the process. She did a wonderful job with much kindness! Thank you, Kimberly!
I wanted to locate the sale price for a home I had been interested in recently and went online to try to find that information. I was not successful at first; however I received an email from a gentleman following up on my search and he is going to find the answer and have it emailed to me. He was so kind and you cannot ask for better service than that.
Customer service was a great help! Cost for service is fair it didn't have the boundary size, length and pin location, I was hoping for but customer service is pulling it sending it to me
Requested cancellation with Barbara. Received cancellation confirmation in minutes. I did not know it was a membership. Im glad she was able to cancel for me.
I mistakenly signed up for a subscription and Russel did an excellent job in helping cancel the subscription!
I message and was helped took less then 5 minutes to get things done. I didnt remember subscribing to this so i was given the information and i asked for it to be canceled so i dont get charged again thank you for your help.
Great to work with thank you fast and reliable information. Good service speedy and timely manner. Appreciate the availability in accessibility of information thank you very much.
Propertyrecs have a great product when it comes to property reports. What stood out to me was their exceptional customer service. Will definitely use them again for future needs!
The representative, Paul, did a great job in closing my account and giving me a refund. I was unaware that I had opened an account, but Paul took care of it immediately and right away!
Mary was very kind and helpful with my closing my account today on June 10th 2025. I had a reocurring charge that I needed to stop paying amd she was able to stop the future payments
The CSR was very good. They corrected the problem and credited my account. I have issued a refund of $30.00. Confirmation number: *******.
Ryan was very helpful and straight to the point with my request. He was able to pull up my information and account within moments. Being able to chat with someone and get what I needed done in a timely manner was refreshing.
Nancy helped me out tremendously and quickly. No need to contact anyone else for my matter. Wish all customer service representative were trained with such great service
Each time I need a house report I use you. They provide an excellent service! I'm really satisfied with your service.
Ryan was awesome - super helpful and very fast and efficient. He helped me refund some charges that were charged on accident, was very responsive and understanding.
Extremely easy to use platform. Quick email responses and follow ups with any questions. Thank you Andy.
Access publicly available court records in easy-to-view reports. Email [email protected] or call 1-877-524-7143 for support.

