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Course Hero

1.4

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Course Hero Reviews Summary

Course Hero has a rating of 1.4 stars from 357 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Course Hero most frequently mention customer service, tutor account and credit card. Course Hero ranks 1070th among Homework sites.

service
182
value
178
shipping
110
returns
132
quality
174

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Kenya
1 review
8 helpful votes
Follow Gang G.
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Worst writing site ever. The moderators do not seem to know what they are doing. They are quick to remove people from the ite through unnecessary violations for small issues that do not even warrant a removal. You cannot depend on this site, and the moderators especially Moderator James, worst of them all. Dude never listens, it is always his way or the highway

Date of experience: November 13, 2018
Japan
1 review
6 helpful votes
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No worth to a tutor
September 28, 2018

Since 2014, I started my account on Coursehero. They keep changing each and every rule time and then just to make things complicated. My account was deactivated for so many times. No, they don't even pay anything to the tutor. I see that students are paying again and all for the same assignments we have done/paid once. And what we get paid is just 1, 3, 5 dollars, but mostly 0, because it goes to tutor with most number of answers (be it anything), because students don't choose.
WORST to work with, Pathetic! Start valuing your tutors...

Date of experience: September 27, 2018
Texas
2 reviews
3 helpful votes
Follow N C.
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Subpar Material
September 9, 2018

Buyer beware. This is a huge scam. I paid for three months and the only data on the site are the teachers presentations. I habe niw requested a refund three times and habe requested my money back and ro cancel my account. Nobody has bothered to respond to me.

Date of experience: September 8, 2018
New Jersey
4 reviews
14 helpful votes
Follow Cheryl M.
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They have automatic software that determines whether they feel that you have rights to what you uploaded, and I was banned because this happened too many times. I tried to address it with them last time, since I have privileges to all of my documents. They are more willing to ban an account then have a human check your document. I've also used downloads from them, and the quality and grammar is really poor.

Date of experience: July 12, 2018
Delaware
2 reviews
11 helpful votes
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I placed one order but prices was very expensive but i give it a shot. I got my order but i am not satisfied with it. Not worth the price. I just don't like this site.

Date of experience: June 27, 2018
Pakistan
3 reviews
17 helpful votes
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I had to cancel my membership and could not locate my account. When I contacted them, they not only cancelled my membership but refunded everything. Great customer service & prompt response.

Date of experience: June 3, 2018
North Carolina
2 reviews
5 helpful votes
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Not worth the money
November 3, 2017

In order to view the entire doc., you have to pay of course, then realized nothing but the entire school assignment, homework that already given in class, nothing new, no solution, no answer, no hint, or any guide lines... I requested to cancel the membership right away, they only refund half. Don't waste your money on this, google online is free and more useful!

Date of experience: November 3, 2017
Course H. — Course Hero Rep
over a year old

Hi There! We're sorry to hear that our site was less helpful than you expected. We'd like to hear more about your experience. Kindly contact us at [email protected] and reference "Sitejabber" so that it's brought to our attention at the time of your message. We look forward to helping you!

Kenya
1 review
9 helpful votes
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The coursehero team (stephen the moderator) i a bunch of racists. Who are out to exploit the men and women of colour. The site also charge students expensively for substandard services. They never pay their tutors... they instead call me fraudsters and black thieves

Date of experience: October 9, 2016
India
4 reviews
15 helpful votes
Follow SME-CSE C.
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Great area to work as a freelance (part time or full time). Knowledge driven area. What you have (knowledge) that will be paid as a money ( for helping the students). If you are good at subjects (your major any) then you can able to survey in this site for a long, If else then you can't.

Date of experience: August 2, 2016

From the business

Instant access to millions of Study Resources, Course Notes, Test Prep, 24/7 Homework Help, Tutors, and more. Learn, teach, and study with Course Hero. Master Your Classes?


coursehero.com
Founded in 2006
Redwood City,, CA, United States