Course HeroReviews 357

I love the UX and design of the website. It definitely feels a lot more trust worthy than others. I recently purchased the 3 month subscription and the only thing is that they have a lot of low quality documents, but they also have SO many Universities which is great for my friends are I that live in different states. I've already found a few unlocks that I used.

I decided to sign up since every question from my homework appeared to be on the site but it was a mistake. I signed up for the cheapest option because I am on a tight budget. I used the sight for maybe 30min and decided it didn't help me at all, it gave you the same versions as if you didn't sign up and I had to unlock everything and most of the time I couldn't find what I was looking for. So I went to unsubscribe thinking that it would only charge me $10 for what I used, but it charged me the full $119 so now I'm negative in my bank account and with no help on my homework. Long story short, don't sign up unless you're in desperate DESPERATE need of help and if you don't have the money in full at the start.

EDIT: After sending 4 emails complaining and explaining my situation they gave me a full refund the next day, but they said the only reason was that I didn't use it and I signed up and unsubscribed in one day, less than an hour. So if I waited more to write to them or waited longer to unsubscribe I probably wouldn't get the refund.

The site is total fraud- you don't know what documents are you unlocking, most of the solutions available of the problems are incorrect, and if you ask a question, rest assured it will not be answered on one pretext or the other. Further, even after taking paid membership, you need to pay for unlocking documents. I have no idea as to how the law enforcement authorities are turning blind eye to such brazen fraud perpetrated on unsuspecting students. Hope relevant authorities will look in to it sooner than later.

Terrible service. First of all, they didn't mention you have to pay on top of your membership fee. If you need to view more than 28 documents in a month, you'll need to pay more. Most of the documents don't have proper identifications so you don't know for sure what you are unlocking before you unlock it. This service is like casino, they have cover charges that is redeemable for 28 turns at the roulette table for you to gamble on the documents you unlock. After your 28 turns, you have to cough up money again to gamble if you need to unlock yet another document because you didn't find what you were looking for at the first 28 tries. After I realized that, tried to cancel my membership, but they denied because I had already used up one unlock. They advertise "Access to millions of papers". You have to be a multi-millionaire to view them all.

I purchased a $39.95/1 month membership in order to view the documents I thought would help me with my courses. The entire website (I have screenshots of the website and registration process) leads you to believe that once you "complete your membership for instant access", you will have "instant access to over 25 million documents". Nowhere does it state that even after you pay for a membership, you will have to earn "unlocks" to access the 25 million documents you were guaranteed to have instant access to! After discovering this "service" is completely useless, I requested a refund which they immediately denied because I already used an "unlock". WHY IS THIS NOT ADVERTISED? NONE OF THESE RESTRICTIONS ARE ADVERTISED. They are taking full-time college students hard earned money and scamming them! This service is disgusting and dishonest and needs to be SHUT DOWN!

Qorst service ever. I doubt they have what you need the fokens they give you for free to use with submissions prevent you from getting a refund if you do decide to get the subscription and end up wanting a refund. Dont bother the peoppe posting about it working are probably employees of the company bc none of the classes myself or a buddy of mine who was in all gen ed courses were on there. And anything we did find was from someone else posting an assignment you had to uncover to even see that it wasnt usefull
Which also takes your ability to get a refund away.

Tutors really have problem about their attitude and some of them really just copy their answer from the GG search without knowing it right or not when related to the content of question. The price for the unlock really expensive when comparing with the document's content.

I am very pleased with CourseHero's services and customer support team. I pre-emptively signed up for course hero and although will be using it in the future was concerned about having purchased my subscription too early. I called and spoke to someone live with no wait time, and was given a full refund despite it being my mistake. Also having had a sneak peak inside of what I will be using down the line, I am pleased with the information they offer that pertains to the classes I am enrolled in. This kindness will not be forgotten!

A lot of the assignments that get submitted are broken English or plagiarized. There are a whole lot of things that are uploaded that don't have any answers or work done that explains how they got to the answer which would be extremely helpful for those of us not wanting to cheat but needing some added guidance and direction. Too often I get some strange questions that need faster clarification than my instructor can offer and CourseHero has usually been pretty good about that. And then they changed their unlock credits and price structures. Now, you have three pay options: Pay up front the whole year for $120, pay 90 days at a time for $60, or pay monthly for $40. Chegg charges $14.95 per month and that's it. Chegg has almost all of the same assignments I am always looking for AND the people posting the answers almost always offer the explanations how to get to the answers. CH is only good if you have a full year left. It is nearly useless without a subscription. The work available is awful, btw, because you are forced to submit 10 documents to get 5 credits and how many of us have that many documents - especially the new students? And what the heck is an almost graduated student going to do with all the credits? Revise, CourseHero, REVISE PLEASE!