Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Course Hero has a rating of 1.4 stars from 357 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Course Hero most frequently mention customer service, tutor account and credit card. Course Hero ranks 1070th among Homework sites.
We monitor reviews for authenticity
As a recent graduate, it's shocking how much actual material is being submitted by student to Universities and directly bought from this company. I've had to report dozens of students and unfortunately disqualify them from great opportunities. The company states and "trys" to enforce their users to avoid these actions, but it's completely ridiculous to set these rules but then have material from every University across the state. They don't follow their own policies but expect their users to do it, completely shameful and embarrassing.
Hello, we are sorry to hear you had a poor experience with our site. If you come across unhelpful content, please indicate that it is not helpful by selecting **Unhelpful** to let other members know the quality of the document. Please reach out to us at [email protected] if you have any further questions. Thank you for your feedback.
I asked a simple question that I found on this fraudulent website, and after waiting the 3 hours and 20 minutes they indicated that it would take to get an answer, I've given up and now demanding a refund. This site is confusing, deceptive, and I challenge this company to take me on. Here is my name Ron Barr! Bunch of amateurs and scammers!
Hi Ron, we’re sorry to hear you had a poor experience with our website. We encourage you to reach out to us with your specific issue at [email protected].
The "unlock document' is very unnecessary and dumb. I paid to get access to the documents and they put LIMITED ACCESSIBILITY to the documents. I cant even find the right question without unlocking the documents and when I unlocked it, it wasnt even the right question to begin with. So dumb. This is literally a scam.
Hi, we’re sorry to hear you had a poor experience with our website. We encourage you to reach out to us with your specific issue at [email protected].
So the honor code will pop up frequently while I try to post a question. Literally every question I tried posting had a honor code violation. Why do ask students if they need help, if you can't help them.
Hi, we’re sorry to hear you had a poor experience with our website. We encourage you to reach out to us with your specific issue at [email protected].
Signed up for this site to study for my midterms. Didn't know what to expect since there are so many mixed review, but after getting A's on all my exams I am sold. I will be recommending to all my friends. There are a ton of useful documents on there. Only downside is it is a bit expensive to pay upfront.
One of my classmates told me about this site last week. I never even knew that such sites existed. I used it to practice for my mid term and passed my calc exam with a 92!
Total scam at worst, extremely misleading at best. You'll be going along and then very quickly you will find that you need to purchase more document unlocks for more $$$. Information about your rather limited initial unlocks is intentionally well-hidden. I suppose the site could be considered helpful if you happen to have unlimited funds to pay for all of the additional unlocks you will certainly need. But I'd bet most students are not in this category.
Saw somebody post about their lit and course study guides on Reddit and decided to check it out. Their videos and infographics are the best I have seen. I have used the lit study guides to write book review essay for a couple of my classes. Course study guides are helpful when studying for exams. Although, they only have guides for the basic classes.
The platform is ok. I use it once or twice a week if I have a really difficult assignment. The lit section is helpful. I use it when I have to write about assigned books. Have't tried uploading any documents, but will update this review once I do.
Course Hero was a huge help for my more difficult classes. I work and study full time so being able to reference documents that other students have uploaded is a huge help since I don't have the time to spend hours on homework. Being able to reference other students documents helped me understand the task assignment so I could complete my own.
I get answers to my course questions from experienced tutors almost instantly. Using the product for over a year and very happy.
I could find all relevant study documents for my course here. My grades in class quizzes have drastically improved! Highly recommended.
Course Hero really helped me succeed with finishing my Master's degree. They had really helpful study guides and I frequently used the ask a question feature since most of my classes were online and my professors weren't always available in the evening. I was working full time and had a baby so the extra help course hero gave me to complete my assignments more timely was vital to my success!
You have to pay for a subscription, and then you find out you have access to 30 documents per a month. You have to "unlock" each document if you want to see more than the top 1/4th of the page, and you get 30 unlocks a month. Most of the documents have nothing to do with the class/topic they're listed under, and some of the documents are jokes people posted on the website. When I cancelled the "cancel anytime" subscription, I was informed I owed the full amount of the contract. I had to call customer service to get out of the contract immediately. I spent all of 30 minutes on the site.
It's just not worth the money. Answers are usually copy and pasted off existing solution manuals. Unlocks are very stingy and limited. When uploading to gain unlocks, the time it takes to actually earn those unlocks is usually too long and I've already run out of time to complete the assignment. Chegg is slightly better at giving step-by-step solutions, but a lot of the time you just can't trust the answers. Nothing compares to asking for teacher for free help, studying harder and more consistently and not leaving things to the last minute.
I signed up for it, after one hour of use, I couldn't find any answers, only questions, and I was charged $39.99 for one hour of use. Total scam
The website was good 3 years back. Now that I resumed my studies, I can see the drastic change in the quality of tutors. They aren't helpful anymore. Even customer care isn't as friendly as before. They refused to refund my fee even though I didn't get any help for all my questions. Complete Scam I must say.
Just to help other students out there getting scammed, I would suggest going for EduYoda.com. It's similar to coursehero, but with better response and tutor quality. Just had 2 projects done by them and they were amazing.
Just be careful when you sign up. Because there is limited document that you can unlock. Don't believe this selfish marketing
The Document I was looking to unlock was already for free on a government website, they said they would only charge $9.95 per month, no where they did they state that it would be in USD only, and they charged for a year upfront, no where did they at all state that this would be the case. I ended up being charged $173.51 AUD and not recieveing anything useful. I kept asking tutors for advice on simple questions, but got no help from them. They have also refused to give a refund.
Answer: Probably because students upload crappy content. If students uploaded more legit content, there would be less crappy documents to sift through. The study guides and literature reviews are legit though. And if you look, you'll find the right/helpful uploaded content.
Instant access to millions of Study Resources, Course Notes, Test Prep, 24/7 Homework Help, Tutors, and more. Learn, teach, and study with Course Hero. Master Your Classes?


Hi Tamara, if you were charged in error, we encourage you to reach out to us again with your specific issue at [email protected].