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Costway has a rating of 3.4 stars from 1,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery and great price. Costway ranks 13th among Marketplace sites.
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Lots of selection. Billing vs shipping address is a little complicated. I use a PO box for billing, Costway seems to not understand that the PO box is for billing not shipping. We'll see how it all shakes out.
Order came on time.
Lots of selection. Billing vs shipping address is a little complicated. I use a PO box for billing, Costway seems to not understand that the PO box is for billing not shipping. We'll see how it all shakes out.
Easy ordering, great price but can't put it together because all of the nuts, screws and washers were not there. They won't be available and sent for 25-30 days. They did give me a 15.00 refund.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
It gives the privacy that is needed. I may buy another one. Great product.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
This machine worked only for 2 minutes than stopped,
I received the machine on April 12,2023, and due to heart procedures, I was not able to use it before July 13th 2023
Customer services refused to return or exchange the machine as it is over 3 months (she counts the 3 months from order date and not delivery date)
After examining the user's manual, I found that the maximum load is only 220 lbs, while the company site is saying up to 265 Lbs.
Looks like the engine was burn as I'm 230lbs.
I do not recommend this machine also I recommend not to deal with this company.
Their website information is misleading
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Brought a trampoline that has been advertised incorrectly with Max user weight as 100KG when actually it's 50kg.
Awful customer services, lack of empathy and lack of care to rectify this error. Wouldn't recommend this company what do ever.
At the end of the day it's a massive safety breech if not ripping off customer. Avoid!
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
I ordered one from Walmart, one from Cost Way and one from Amazon. Same Cost Way mini split unit and size. All retailers were very fast delivery. Have one installed and working fine. Two to go.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good…except you need Home Address AND a Shipping Address.
Home Address: 23 Airport Lane
Casa, AR *******
Shipping Address: 410 Bible Camp Road
Trenton, GA *******
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Never got a conformation of shipping. Had to call customer service twice.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The a/c works well, but I paid for the higher priced model specifically for the wi-fi capability, but when I got it, I learned that it has to be within 16 feet of the router. I need it for the garage, which is about 30 feet from the router. I don't understand the problem because I have security cameras in there that work with wi-fi. So, now that I can't control it from the house, it's kind of a $400 dud.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
My number one concern was that the topiaries would not scream FAKE to a passerby on the street. I anxiously opened the box and was pleasantly relieved that they were packaged securely and the individual leaves were slightly flexible. My husband is happy with them too, which is especially great. I put them in very attractive (plastic) urns from Home Depot and while they have a substantial weight to the base, I put small/medium sized rocks around the trunks to give additional heft and security from any windy weather. They jazz up the front door and certainly give a nice first impression to visitors.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I needed help and Kiyer in large order area did a great job and made purchasing easy
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I am currently renovating my home and always pay by Klarna 3 instalments for all materials and items. I previously purchased a kitchen trolley from this company for £107. The quality is brilliant, the delivery service brilliant the only issue being payment. They offer Klarna 3 instalments all the way through the transaction, get through the authorisation process with Klarna then you are informed after the transaction has been authorised that payments are not in 3 instalments as you agreed but that they will be invoicing you for the full amount in 30 days. This is very misleading and totally unacceptable. The first time it happened it had me wondering if I had done something wrong but just gone to buy another item and sure enough all the way through the process and for some reason got cold feet and cancelled the transaction. I saw the same item for sale at The Range and I always pay by Klarna 3 instalments with them.… all the way through the transaction, 3 payments then after it's processed WHAM! Billed for the full amount of £200 in 30 days. I know that this is not Klarna nor The Range because in all the time I have used Klarna this has only ever happened with this company and I have to ask myself why? Shame really because we're it not for that they'd get 5* but the whole financial transaction seems off. Previous invoice
Sorry for the inconvenience.
Could you please forward your concern as well as a screenshot of the order and the tracking number to [email protected]?
We will solve the problem for you as soon as possible.
Thank you Kind regards
Costway inc.
We got our fire table and followed instructions to put it together. When we turned it over we noticed a large crack in one of the marble tiles. Still waiting for a resolution to this issue.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
The product was easy to order and I appreciate the $10 discount code. It shipped quickly and the carrier is sturdy and easy to assemble. I love the wheels on the bottom!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I received my double umbrella with led lights and base, I'm so happy with it because it's a great product, sturdy and with good quality fabric!
Highly recommended!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I couldn't use the 10% discount coupon it said it wasn't applicable
I'm disappointed
The air conditioner arrived very fast. It was just what we needed for our trailer. We had to cut and modify the window insert to fit the trailer window. It works great. Our overhead air conditioner does not have enough cooling so this was a great solution.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Love the white noise of product, trying to make it work better though, blows cold air but does not make my whole bedroom cold
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I had not received a notice when of when my fireplace would be delivered. So, I was trying to cancel it. Then the following day it was here.
I love it, so in the end, everything worked out great
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Great! So far. Love it. It's beautiful will buy more products from them, thank you. Also it was fast shipping..
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to [email protected]. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email [email protected] Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.