Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Scott E.
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Who wants a small griddle when you can buy one the size of a snowboard?
February 16, 2023
Updated review

Decent site, checkout was efficient. Wanted to give the money directly to costway instead of reseller. Product is as large as I hoped and also good quality.

Date of experience: February 15, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Decent site, checkout was efficient
February 2, 2023
Previous review

Decent site, checkout was efficient. Wanted to give the money directly to costway instead of reseller.

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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Great fridge
February 15, 2023

15 inch wine fridge that met out needs. Works good

Date of experience: February 15, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Delivery of a glider chair.
February 15, 2023

From purchase to delivery I didn't have any problems.

Date of experience: February 15, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Perfect shelf
February 14, 2023

The product is truly amazing. However it was one of the worst deliveries I've ever had.

Date of experience: February 13, 2023
Lydia C. — Costway Canada Rep
over a year old

Hello, we are sorry that the shopping experience did not meet your expectations. If there is any quality problem after your package is unpacked or there is any damage during shipping, we will provide you with reasonable solutions. Your suggestion is the biggest driving force for us to move forward. You can contact us at [email protected] at any time.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good
February 12, 2023

Good experience.

Packaging was damaged. Slight damage to furniture.

Date of experience: February 12, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Great Recliner
February 9, 2023

This recliner is great to use. It is good for my back and posterior. Thank-You for helping me relax where I live.

Date of experience: February 9, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Outdoor chair
February 7, 2023

Hi,
The chair didn't fit in my apartment because too big.
I give it to my brother (bigger apartment) and you gave me 20$ CAN refound.
The person was very, very kind.
Thank you again and have a nice day.

Date of experience: February 7, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Great product
February 7, 2023

Amazing service fast reliable descriptions of items

Date of experience: February 7, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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5 Stars
February 7, 2023

Ordering and receipt of goods was efficient and the products ordered met expectations.
Customer service was prompt in correcting OUR error with the initial order.

Date of experience: February 7, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Re: Good product
February 6, 2023

I purchased a wine cooler from costway. Two issues with this wine cooler. A little noisy and it has a defect on the top of the door. It's too much work to return so I will reach out to customer service to see what they can do. I hope for a positive response to my problem.

Date of experience: February 5, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi,
We are sorry that the product quality did not match your expectations, and we would like to assist you with making things right. Please contact us at [email protected] when convenient. We would appreciate the opportunity to deal with this problem with you.
Kind regards,
Costway Team

Canada
2 reviews
4 helpful votes
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Fast Delivery! Earlier than anticipated!
February 5, 2023

Nice chair. Decent quality. Fast delivery. No complaints. Definitely recommend.

Date of experience: February 5, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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First impressions
February 5, 2023

First time, easy and priced well. Thanks for the help

Date of experience: February 5, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Mirror was broke when we opened the box.Unable to use this product.

Costway Canada attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2023
Canada
1 review
0 helpful votes
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I like this purchase.
January 31, 2023

Excellent service, delivery and product. Thanks so much for everything.

Date of experience: January 31, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Chainsaw Pruner
January 29, 2023
Updated review

No coupon was available to be attached to my first purchase even though I signed up for the newsletter. However Costway assisted me later and organized the credit. The tree pruner chainsaw appears well made and I look forward to using it in the Spring.

Date of experience: January 28, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

No coupon was available to be attached to my first...
February 18, 2023
Previous review

No coupon was available to be attached to my first purchase even though I signed up for the newsletter.

Date of experience: January 18, 2023
Washington
1 review
0 helpful votes
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Order came in good shape!
January 28, 2023

Seems to work fine, haven't had time to give it a good workout.
It is light and compact. Did not see my $15.00 subscription discount off this item though. Otherwise was a good experience

Date of experience: January 27, 2023
Canada
1 review
0 helpful votes
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Cutaway Acoustic Guitar
January 25, 2023

Great Service! I was scared to order at first, but received exactly what I order. Great quality! Thank you!

Date of experience: January 25, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Satisfaction guaranteed!
January 25, 2023
Updated review

The item was great but l just didn't know for sure when it was going to arrive but it did & l am satisfied.

Date of experience: January 25, 2023
This is the 1st time so l was slow & not sure but it...
January 11, 2023
Previous review

This is the 1st time so l was slow & not sure but it went through. Great

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Satisfied 1st time Customer!
January 25, 2023

Fast delivery and received the item in good condition. My daughter enjoying her luggage scooter!

Date of experience: January 25, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Very pleased
January 24, 2023

I have not opened my product yet, but am very pleased with the tracking of my product.

Date of experience: January 24, 2023
Lydia C. — Costway Canada Rep
over a year old

Hi, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team