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ContactAbilityReviews 172

3.3

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ContactAbility Reviews Summary

ContactAbility has a rating of 3.3 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ContactAbility most frequently mention customer service, account manager and great company. ContactAbility ranks 8th among Insurance sites.

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Missouri
1 review
0 helpful votes
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Quality leads, reputable company. Can help grow your business. Good service. We have been buying leads for 10 months. So far so good.

Date of experience: November 22, 2017
Hawaii
1 review
0 helpful votes
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Great Service
November 23, 2017

Nicholas has been great to work with and always work with our office to get what we need done on a timely basis.

Date of experience: November 22, 2017
Delaware
1 review
1 helpful vote
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They will definitely connect you to leads but it is up to you on how to close them. Some are good, some are bad but it really takes a nimble Agent with a lot of markets to have a high hit ratio. If you have the capacity to quote with minimal info and on the same day than this may be the tool for you. I have had some hits so far so it does work.

Date of experience: November 22, 2017
Georgia
1 review
0 helpful votes
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New Customer
November 11, 2017

I have been dealing with Jesse Castro at ContActability and he is the BEST! I have received my limit on life leads ever day since signing up for the program. So far so good.

Date of experience: November 10, 2017
New York
1 review
0 helpful votes
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They will misrepresent what they can do and take your deposit and deliver you nothing. If you write auto insurance you might get business, but if you want life leads you will get nothing... although they say you will.

I cant say the leads are bad because they have delivered zero transfers in one month while initially telling me they can give me three per day. They took my money knowing they couldn't deliver. Thank goodness I wasn't drunk enough or stupid to give them the $500 they were looking for.

Need prospects... go someplace else.

Date of experience: November 2, 2017
California
1 review
0 helpful votes
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Wonderful!
November 2, 2017

We've been using ContactAbility for our lead source for a month now. Out of first 12 12 phone calls have a good chances of closing 4 policies so it's definitely worth it. I feel we'll be partners with them for a very long time. Thanks guys!

Date of experience: October 31, 2017
Washington
1 review
0 helpful votes
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New Customer
October 26, 2017

These are live transfer leads, so don't expect a gigantic volume of
Leads. That being said, however, my conversion ratio with
Contactibility is 33%. Customer service is highly responsive.

Date of experience: October 25, 2017
Georgia
1 review
0 helpful votes
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STAY AWAY
October 24, 2017

STAY AWAY from this fraudulent company. They charge you for all their garbage leads. I cancelled my account on the 11th of October and today the 24th of October, still waiting for the refunds. Just STAY AWAY!

Date of experience: October 24, 2017
Florida
1 review
1 helpful vote
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Just signed up!
October 18, 2017

We have been with them 2 days and have written new business each day. So far, so good. Two thumbs up right now. I will keep you posted.

Date of experience: October 17, 2017
New Hampshire
1 review
0 helpful votes
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Excellent service
October 18, 2017

I just started using these folks and they have been very easy to work with out of the gate. My rep Jesse is very involved with the process and concerned with the flow and quality of the leads. I've used many lead services over the years and this seems to be the best I've come across.

Date of experience: October 17, 2017
Arizona
1 review
0 helpful votes
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I'm new to the this company, so far OK. In another week or so I'll have more to report. They are quick to solve issues with regarding to lead quality etc.

Date of experience: September 28, 2017
Pennsylvania
1 review
0 helpful votes
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Steady flow of good leads!
September 22, 2017

Very pleased with the leads and the consistency. Has really grown our book of business for commercial leads!

Date of experience: September 22, 2017
North Carolina
1 review
0 helpful votes
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Contactability allows live lead transfers from prospects to get quotes. With any lead source nothing is 100 guaranteed sale but for my office it allows me to get in contact with prospects I wouldn't of otherwise. The thing that makes them good is my customer service person Amber, she's able to work with me and fix anything that comes up.

Date of experience: September 8, 2017
Colorado
1 review
1 helpful vote
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I would get more out of my money if I watched spin as I flushed it down the toilet. DO NOT Waste your money on these guys. They claim exclusive screened leads the leads say they never applied for insurance quotes or the numbers are wrong. DON'T DO IT! They have taken $500.00 to setup my account and ZERO contacts out of 32 leads. Can't even reach the person to provide a quote, so don't even think about a sale. They must pay someone to fill out bogus leads and write positive reviews.

Date of experience: September 1, 2017
Colorado
1 review
0 helpful votes
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I have been using ContactAbility for about 4 months now. The leads are very strong and I'm seeing a higher close rate than any other site that I have used. I would highly recommend ContactAbility for any other agency looking for leads. The support the site offers is top notch and couldn't be any better.

Date of experience: September 1, 2017
Georgia
1 review
0 helpful votes
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Nick G is responsive
September 2, 2017

There are times when I need an explanation or a something handled on the back end and Nick is fast to respond and is available. Leads can be spotty at times but overall a better experience for P&C leads and the return policy has been easy to process when needed.

Date of experience: September 1, 2017
New York
1 review
0 helpful votes
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By far the BEST customer service I've received of any internet vendor, and I've tried a bunch. Best quality of leads I my opinion vs. the competition.

Date of experience: August 31, 2017
Wisconsin
1 review
0 helpful votes
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Contactability
August 31, 2017

Nick G at Contactability is very prompt with his service and assistance. The leads have been somewhat solid for our office staff at this time.

Date of experience: August 31, 2017
Kansas
1 review
0 helpful votes
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Good job
August 31, 2017

As lead companies go Contactibility does a fair job, I've never had any trouble getting ahold of anyone or having requests responded to quickly. Leads aren't great but neither are the other companies we use or have used... it's just the nature of the beast I'm sure, but they do give credits for most that we request it on.

Date of experience: August 31, 2017
Alabama
1 review
0 helpful votes
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Head and shoulders above other lead source vendors. Prompt customer service. Leads are almost always legitimate, and if not, always receive a refund without any questions. Would highly recommend.

Date of experience: August 31, 2017

From the business

Contactability provides lead generation and lead management tools for small businesses. We also help insurance shoppers connect with local service providers. We currently service Insurance and Home Improvement categories.

We offer an easy to use insurance crm and a LeadSite to help companies generate leads and convert to sales.


contactability.com
Founded in 2012
COSTA MESA, California (CA), United States