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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Ehsan A.
1 review
0 helpful votes
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Great choice of furniture
October 15, 2020

Great choice of furniture

Date of experience: October 15, 2020
Michigan
1 review
0 helpful votes
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Great service
October 15, 2020

The product looks awesome and is very good quality. The delivery service was fantastic. The men brought the product full assembled right into the home and finished putting in all of the shelving. They where professional, friendly and efficient. I could not be happier with my experience.

Date of experience: October 15, 2020
Virginia
1 review
0 helpful votes
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My new Summer House oyster white panel bedroom set is simply marvelous and I am impressed by the delivery & setup service. They wear masks, covered shoes and gloves to ensure healthy entrance of your household! They also remove the wrappings from the furniture from your home. Fantastic!

Date of experience: October 14, 2020
Krystle B.
1 review
0 helpful votes
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Great prices, and my dining room set came in much sooner than originally anticipated. The men who brought it in and put it together were professional and friendly. The company was also great about keeping the line of communication open during the whole process to answer questions, and also to ensure i was made aware of every scheduled step in the process. I will definitely buy from this company again.

Date of experience: October 14, 2020
France
9 reviews
2 helpful votes
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I am just delighted
October 14, 2020

I am just delighted. Everything I needed was available, and the furniture fully matches the photos and descriptions on the site. Everything is just great.

Date of experience: October 13, 2020
Sharon B.
2 reviews
0 helpful votes
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Everything was easy to find with great choices
October 13, 2020

Everything was easy to find with great choices.

Date of experience: October 12, 2020
Missouri
1 review
0 helpful votes
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Perfect find
October 13, 2020

Stumbled across Coleman in an internet search. They had exactly what we wanted in a glass top coffee table at a great price. Item was shipped directly from mfr and arrived in less than 3 weeks (about a month before their estimated delivery date). I was worried about shipping a piece of glass that large but packaging was very good so no damage. Table went together very nicely too. Couldn't ask for more.

Date of experience: October 12, 2020
Natalie R.
1 review
0 helpful votes
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Beautiful purchases
October 12, 2020

Beautiful purchases

Date of experience: October 12, 2020
Tennessee
2 reviews
1 helpful vote
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I ordered a desk and file for my office back in May. I received updates every month with no change in delivery date. Each month it says it will ship in 7 to 8 weeks. Sometimes it will say it will ship in 3 to 4 weeks. Sometimes it'll say it will ship in 5 to 6 weeks. It's October and I still have not received my desk and file cabinet. No one can give me an actual confirm shipping date because it's up to the manufacturer. Who orders office furniture and is okay with waiting over 6 months to receive it? This is a bunch of b*******. I can't get any straight answers from anybody. Even with the covid b******* going on there is no way it should still take 6 months for a damn desk and file cabinet to arrive. Will never order from here again. Will likely be canceling my order because I need my desk damn it and I can't get any solid answer on when I will receive it.

Date of experience: October 12, 2020
Nancyjo s.
1 review
0 helpful votes
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Love my lamps
October 10, 2020

Love my lamps.

Date of experience: October 9, 2020
New York
1 review
1 helpful vote
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By far the worst customer service I have ever received from a company. They keep switching me to people, every time they leave me on hold for 20 minutes, then they refer me to an email only customer service person that after 24 hours still hasn't responded to my response. I need to exchange a piece of furniture that doesn't match and they want to charge me almost the cost of the furniture to ship it back even though I want to exchange it and not return it for a credit. I wish I read reviews and did my research before purchasing from Coleman. This company is awful.

Date of experience: October 9, 2020
Wendy b.
1 review
0 helpful votes
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Great website, easy buying process
October 9, 2020

Great website, easy buying process. Good communication of my oder until it shipped to a warehouse near me. But when I enquired about my order they were quick to respond and deliver it.

Date of experience: October 8, 2020
North Carolina
1 review
0 helpful votes
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Great experience
October 9, 2020

Impressed with Coleman Furniture. Pricing and customer service were excellent. Furniture was scheduled to arrive 8-12 weeks after ordering and they followed up every few weeks with updates. Delivery went smoothly and we're very happy with the purchase.

Date of experience: October 8, 2020
Minnesota
1 review
0 helpful votes
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So far so good
October 9, 2020

Seems like a quality retailer that doesn't overwhelm with choices and goofy deals. Many websites have 50,000 chairs or whatever and offer save $25 if you do whatver. Shipping was via fedex and was timely.

Date of experience: October 8, 2020
New Mexico
1 review
1 helpful vote
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Just don't
October 8, 2020

Save yourself and don't buy... cs stinks too. Still have not got my furniture as its sitting in a warehouse in another state waiting for delivery in my area! Could be weeks or months... just don't!

Date of experience: October 8, 2020
Harriette A.
1 review
0 helpful votes
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I like your website and the different products available

Date of experience: October 7, 2020
sandy c.
1 review
0 helpful votes
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Very nice furniture for a great price
October 7, 2020

Very nice furniture for a great price

Date of experience: October 7, 2020
Shelly G.
1 review
0 helpful votes
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Helpful and resolved quickly
October 7, 2020

Helpful and resolved quickly.

Date of experience: October 7, 2020
Theresa N.
1 review
0 helpful votes
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Found what I liked, ships free!
October 7, 2020

Found what I liked, ships free!

Date of experience: October 7, 2020
Kristy N.
2 reviews
0 helpful votes
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Experience from start to finish was excellent!
October 7, 2020

Experience from start to finish was excellent! They kept me inform throughout the entire process. I love the entertainment center I purchased!

Date of experience: October 6, 2020