Coleman FurnitureReviews 3,779

I didn't know shipping would take so long, it's taking more than I thought

Ordered a bed frame, the coordination, shipping, and communication were are top notch. The bed frame is well made and solidly built. Delivery was smooth and white glove service was excellent.

Was good, delivery and set up went well. Had white glove service

The furniture is great, however the communication from shipping partner needs work.

Delivery was great. The furniture is first class leather and very comfortable.

Delivery was on time; and set up was lightening fast. The bed is amazing and very good quality.

Ordering process was efficient. Delivered in a timely fashion. The delivery workers were courteous.
The item was very heavy and challenging to move for two people. Sliders under the footings makes a huge difference.
The item was about 99% of what I was expecting. It is a very nice addition to a family room.
I only wish there was an option for the crystals to appear white in the flame. Otherwise, I am very pleased.

I was pleased with everything but the light only worked one time.

My experience with Colemans was flawless. I was always prepared from the order to the delivery. This purchase exceeded expectations.

Delivery and set up was quick and done professionally, employees were polite

Found the perfect bed and the guys who came to deliver and put it together were fantastic!

Very easy to navigate. Great selection. White Glove service was good.

I ordered this chair because it has a high seat. I have a broken leg and it's so easy to get on and off. It's comfy and sturdy.

Customer service was always extremely responsive and helpful. I didnt come boxed, it was already assembled and wrapped in moving blankets, which was surprising.

The delivery team showed up an hour after their delivery window had passed, and it had started raining 5 minutes before their arrival. They didn't want to deliver the furniture in the rain or wait for the storm to end so they left after being at my house for only 10-15 minutes despite me telling them that the storm should pass quickly, according to the radar. The rain stopped 15 minutes after they left. Then I got a call to reschedule the delivery and was told that I had to pay a fee to reschedule the delivery. After briefly losing my mind and explaining what happened, they rescinded the fee, but I still had to wait 3 more days for the delivery and had to arrange for someone else to be at my house as I could not get another day off from work. All of this would have been avoided if the delivery team had arrived on time.

I was nervous about purchasing such an expensive piece of furniture without seeing it in person, but I was pleasantly surprised when it arrived and was exactly what I imagined it would be from the pictures and description. I appreciated the lead time was provided up front and I knew what to expect once I placed the order. There was a minor day delay in delivery due to an unforeseen situation from the delivery company, however they were able to work with us to arrange delivery the very next day. Overall, very satisfied with our purchase.