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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Florida
1 review
0 helpful votes
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Long awaited and beautiful
September 8, 2025

The desk took a very long time to be delivered but the quality is outstanding. The delivery men were fantastic, friendly, and accommodating!

Date of experience: August 29, 2025
Illinois
1 review
0 helpful votes
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Twrrible delivery service
September 8, 2025

The delivery company damaged my walls and still waiting for my claum to be approved complaint unacceptable

Date of experience: July 28, 2025
California
1 review
0 helpful votes
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Absolutely comfortable
September 8, 2025

If you want a couch that is plush and you can easily fall asleep on i would 100% get this one. No negative comments about it

Date of experience: August 28, 2025
Tennessee
1 review
0 helpful votes
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Love the new bed! Great purchase.
September 8, 2025

We love our new bed! Great product! Sturdy! Beautiful! Highly recommend

Date of experience: August 28, 2025
Minnesota
1 review
0 helpful votes
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Lindyn sectional
September 8, 2025

Exactly what I ordered and the guys that delivered with white glove service were awesome! Couldn't be happier

Date of experience: August 28, 2025
Minnesota
1 review
0 helpful votes
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Great order and delivery services!
September 7, 2025

Very straightforward process and delivery was flawless! Still undecided on quality of the furniture. Seems to be pilling already, after only 2 months.

Date of experience: July 28, 2025
Washington
1 review
0 helpful votes
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Good but took some time
September 7, 2025

Shipping delays are unknown. So customers are simply waiting on it with no tracking

Date of experience: August 28, 2025
North Carolina
1 review
0 helpful votes
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Happy with my desk
September 7, 2025

I received exactly what I ordered. Delivered with no problems. It did take a couple months to receive but worth it. Don't order and expect quick delivery.

Date of experience: August 28, 2025
Colorado
1 review
0 helpful votes
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Great Couch
September 7, 2025
Updated review

Excellent white glove delivery service and the couch is excellent, looks great and is comfortable.

Date of experience: August 15, 2025

User friendly website
July 19, 2025
Previous review

User friendly website.

Date of experience: July 8, 2025
Tennessee
1 review
0 helpful votes
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New Bed
September 7, 2025
Updated review

All was wonderful with the delivery and had no issues. My friend said all was great as I was at work the day of delivery

Date of experience: August 28, 2025

I was nervous about taking a risk on this purchase...
July 19, 2025
Previous review

I was nervous about taking a risk on this purchase due to the current state of the economy. I trust God and will try to enjoy this new bed!

Date of experience: July 9, 2025
South Carolina
2 reviews
6 helpful votes
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Quality Products
September 7, 2025

We searched high and low for matching chairs to our dining room set that we had purchased 2 years ago. We found the chairs at Coleman Furniture. They are the exact chairs we needed and the quality is excellent. We appreciate the fast shipping and that our 2 separate orders each showed up damage free.

Date of experience: August 28, 2025
Indiana
1 review
0 helpful votes
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Pleased!
September 7, 2025

I ordered a lovely bench and when it arrived it was exactly as it appeared in the picture.
It is unique and I am very pleased.

Date of experience: August 28, 2025
North Carolina
1 review
0 helpful votes
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The delivery went flawlessly!
September 7, 2025
Updated review

The delivery was on time. The delivery men were polite and efficient. It was a very nice experience!

Date of experience: August 28, 2025

It was a pleasure doing business!
July 18, 2025
Previous review

It was a pleasure doing business!

Date of experience: July 8, 2025
Washington
1 review
0 helpful votes
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Great!
September 7, 2025

Tracked order with estimated delivery time app. Arrived on time & was assembled as ordered.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Super easy, specs matched the order and the white glove service was great.

Date of experience: August 27, 2025
Texas
1 review
0 helpful votes
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Great
September 7, 2025

Came on time and they delivery was quick and easy! Definitely would recommend

Date of experience: August 27, 2025
Alabama
1 review
0 helpful votes
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Very difficult company to deal with.
September 6, 2025

Never could get a definitive answer about my order after the delivery people ripped a hole in the side of the couch.
Please don't tell me about your " White Glove Service". What a joke!

Date of experience: August 1, 2025
Brad K. — Coleman Furniture Rep
7 months ago

Hello Anthony,

We’re sorry again for the frustration you experienced with your order and for the trouble caused during delivery. We’re glad the issue was resolved and hope you’re enjoying your new loveseat.

The Coleman Furniture team

Colorado
1 review
0 helpful votes
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We are thankful we ordered our Ashley couch from this company. Everyone did a great job communicating and the delivery process was smooth.

Date of experience: August 27, 2025
Wisconsin
1 review
0 helpful votes
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Sleigh Bed
September 6, 2025

Happy with this purchase bc I'm downsizing from a king to a queen bed and this was the right price with the style of bed I've always admired. Shipping was fast and everything in tact. The bed was easy to assemble and is very attractive I recommend this purchase.

Date of experience: August 27, 2025
Texas
1 review
0 helpful votes
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I was looking for an entertainment wall piece and searched everywhere! I came across this entertainment center that was the perfect size for my living room. The entertainment system is made of good quality material. It looks really good in my home and fits perfectly. The shipping did take a little while but once everything everything was almost ready I received a call from the delivery people. They were great too and came in and put the whole center together in less than 2 hours. It is definitely white glove delivery! I will order from Coleman's Furniture again!

Date of experience: August 26, 2025