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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,808 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
792
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,088 reviews

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Massachusetts
1 review
0 helpful votes
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For my team step daughter, I paid for things from 2 vendors. Wayfair and the criminal Coleman. It was supposed to be shipped to her. Covid came and they had to move. The new address did not allow the product to be used. Wayfair WAS GREAT they took it back. Coleman - I thought delivered it and wouldn't take it back. After months of fighting with them and Bank of America I found out it was never received. Their POD was signed by someone never heard of. BOA said my dispute was with them and refused to return my money. Coleman was unbelievably horrible and didn't care thet we didn't receive the product. So I lost nearly $2000 stay away from these crooks.

Date of experience: April 6, 2021
Colorado
1 review
0 helpful votes
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Coleman Furniture delivered exactly what they advertised, a sturdy, well crafted piece of furniture. The white glove delivery was an added bonus at no extra cost - they came in, assembled it and cleaned up after themselves. I will definitely use Coleman again!

Date of experience: March 31, 2021
Tennessee
1 review
0 helpful votes
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Bedroom furniture
March 29, 2021

The Bedroom Furniture i ordered was inspected and found an error and it was corrected.
My Furniture was delivered and it was what I ordered. I Love the color and the way it look in my bedroom

Date of experience: March 28, 2021
Nevada
1 review
0 helpful votes
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A fraud company.
March 28, 2021

I ordered a recliner sofa set last year December. I was told that it will be delivered in 4-7 weeks. Now this date is moved to June- 25 weeks. And this date keep changing further.

Date of experience: March 28, 2021
Florida
1 review
0 helpful votes
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FOUL SMELL LIKE POOP
March 25, 2021

I just got an order yesterday. The delivery men showed up smelling so foul. Which I understand it gets hot and they may be working. Mind you this is 8:30 am however... So I open up all of my windows. Hours later it smells like human poop. Then I start smelling around my carpet where he was laying, my mattress, my bed REEK of this mans foul odor. A day later I have spent $200 of cleaning supplies, steam cleaning, odoban, febreeze, baking soda, carpet cleaning, and more and as I am writing this I am fighting the urge to vomit because of the STRONG smell that still is embedded in my mattress, carpet, and bedframe. I missed and entire day of work trying to fix this mess. Waited on hold for what is about an hour now, and I am told to wait 72 hours and pour baking soda on my bed to fix it...?!?!?!? I am being told that it is my job to fix a DISGUSTING error that was not my fault? I DEMAND A REPLACEMENT IMMEDIATELY> and not only that my walls are scratched, and the legs on my bed were assembled crooked! Someone needs to call me and get this disgusting foul smelling piece of furniture out of my home!

Date of experience: March 25, 2021
New Hampshire
1 review
10 helpful votes
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Delayed Delivery
March 25, 2021

Delivery date estimated for 8-10 weeks. The furniture set was in stock and it kept on getting delayed with shipment. When speaking to representative it was even further with an estimate total of 4 months. Order cancelled due to not having a committed delivery date. The pandemic mat be a factor which is understandable but it is hard to believe that it would have multiple shipment delays and nearly half a year for furniture to arrive.

Date of experience: March 24, 2021
California
1 review
1 helpful vote
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Scammer/snake
March 24, 2021

I purchased a leather sofa and a love seat however; on the day of delivered I arrived lated. They dropped off the furnitures, and the delivery men signed beloved if my name. Also, the sofa was demaged I willing to fixed it. Please do not anything from them. They do not care about the customer.

Date of experience: March 23, 2021
Ohio
1 review
0 helpful votes
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Great service
March 24, 2021

Great deal on great furniture and wonderful delivery service! Even with all the covid shenanigans it was a good process.

Date of experience: March 23, 2021
Indiana
2 reviews
0 helpful votes
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Townsend Grey Sheesham Dining Bench
March 23, 2021

It is a beautiful piece. I love it but the corners are damaged/ banged. Pricey... so I expect a perfect condition so... three stars! Other than that, furniture is made from India and delivery was fast.

+2
Date of experience: March 22, 2021
Pennsylvania
1 review
0 helpful votes
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I absolutely love my tv console- it's exactly what I was looking for! This is my first purchase from Coleman, and I was very impressed with their service from start to finish. They were very communicative throughout the whole process and delivery was easy and on time. Highly recommend them.

Date of experience: March 22, 2021
Maryland
1 review
0 helpful votes
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Love it!
March 19, 2021

I love my sofa and they are comfy. Sipping was on time to. The color match my taste. I go a lot of compliments. Thank you!

Date of experience: March 18, 2021
Florida
2 reviews
0 helpful votes
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Bar Stools
March 18, 2021

I love my TOV barstools. They are well made & quite sturdy, They are exactly as the website described.
Super easy to put together.
They fit my decor beautifully!

Date of experience: March 18, 2021
Pennsylvania
1 review
0 helpful votes
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100% satisfied with the quality of my chairs, the workmanship and the rich color and comfort. No regrets about this purchase it was truly what I saw online. They came boxed and wrapped and delivered in a professional manner.

Date of experience: March 17, 2021
Texas
1 review
1 helpful vote
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Frauds!
March 18, 2021

I bought a coffee table from them that was on sale for $179. Within 1 week of assembling the top peeled off, the legs peeled and it's generally a horrible cheap and tacky table. They refused to refund my money and I threw the table in the trash 2 months after purchase. Don't waste your money!

Date of experience: March 17, 2021
Utah
1 review
2 helpful votes
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I received a bedroom set with a screw hole in the middle of one of the dresser drawers. I paid $4300 for this bedroom set and their resolution was to offer me a $75 credit to have it fixed. I have to pay to have it fixed and to find someone to fix it, they will reimburse me when I have proof it was done. Absolutely ridiculous!

Date of experience: March 17, 2021
Washington
1 review
0 helpful votes
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Quality and fast
March 18, 2021

Love the piece. Got here quickly. Arrived as promised - no surprises. Easy to assemble and looks great. Order # *******.

Date of experience: March 17, 2021
Nevada
1 review
0 helpful votes
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Purchased a side table and it is beautiful. It came in excellent packaging and in perfect condition. Order number *******

Date of experience: March 17, 2021
Florida
3 reviews
0 helpful votes
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I love my recliner and the excellent customer service Coleman Furniture have. I recommend this company for any home furniture needs in the future. Thank you Coleman for my awesome recliner and the care you took in the delivery process.

Date of experience: March 17, 2021
Massachusetts
1 review
0 helpful votes
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I love everything about this sectional
The color is beautiful. The cushions are firm at
First but are softening up. My experience with Coleman furniture was awesome from start to finish. I Would definitely order from them again,

Date of experience: March 17, 2021
Arizona
1 review
0 helpful votes
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We love the ease of the purchase process from start to finish. We received notifications as it moved from warehouse to store and a phone call to schedule the actual delivery. It arrived two weeks earlier than the estimate we were given at the time of purchase! The drivers set up the furniture and ensured all recliners and lights were in perfect working order before they left. We love our new couch and love seat set!

Date of experience: March 15, 2021