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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Texas
1 review
0 helpful votes
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As expected, great experience
December 31, 2023

I have a switch that was not working upon delivery but the customer service team has been very helpful so far.

Date of experience: December 31, 2023
Virginia
1 review
0 helpful votes
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Kind of disappointed.
January 7, 2024

I custom ordered my couch from this website because I wanted the couch of my dreams for me new small home. The couch was around $1700 for an all reclining 3- seater (one being a chase lounge) with console and upon the delivery I loved it. After about a week I noticed it was kind of thrown together, a couple tacks poking out that are supposed to be holding the fabric to the frame. I leaned on the console and something under the fabric popped sounding like something may have broke. Definitely not worth the money that I paid for a custom build.

Date of experience: December 31, 2023
Michigan
1 review
0 helpful votes
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Love my couch
December 31, 2023

Placed my order November 11 and was delivered December 18. I was notified every step of the way where my order was. Delivery people were great! As for the couch, it fits perfectly in my weird-shaped living room. The fabric is soft with the cushions still being a bit firm (I've only had it 2 weeks now). Overall my experience has been great!

Date of experience: December 31, 2023
Maryland
1 review
0 helpful votes
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Great Product
December 31, 2023

I Purchased a media center made of solid wood
and received free shipping and set up. The company that came to do set up were careful with the product, installed it very quickly and provide me with instructions. The men were respectful of my home and wore shoe coverings. Overall the product is of excellent quality and has added so much character to my living space. I would definitely recommend Coleman Funiture products to anyone looking for solid wood furniture.

Date of experience: December 31, 2023
Colorado
1 review
0 helpful votes
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Really love this couch!
December 31, 2023

I really like this couch nice been looking for a sectional for a long time and was considering lots of way more expensive couches. I ended up choosing this couch because it was so much more affordable and looks great in my living room. I've only had it a month so I can't say anything about its durability or having to do anything with the warranty, but so far we love it! It's huge and we can all cuddle up and be very comfortable for a movie night. I hope this couch lasts a very long time, but if it doesn't, it was so affordable that I don't think I would mind buying another couch in five years.

Date of experience: December 30, 2023
Arizona
1 review
0 helpful votes
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Easy peasy!
December 31, 2023

Shipment came much quicker than expected! Delivery and set up was quick and professional.

Date of experience: December 30, 2023
New York
1 review
0 helpful votes
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Beautiful table
December 31, 2023

My experience with the company was amazing, the table is absolutely beautiful the only issue I have is that crumbs get stuck in the very small cracks and with 4 little little ones at home that happens often.

Date of experience: December 30, 2023
Florida
1 review
0 helpful votes
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Love it
December 30, 2023

Best experience! Great price and great customer service

Date of experience: December 30, 2023
Florida
1 review
0 helpful votes
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Great experience
December 30, 2023

I ordered a kitchen island and two stools. It took a few weeks for the order to arrive. I received a text to contact the delivery service and schedule a delivery date and time, which I did. Delivery was prompt, efficient, and I am very happy with my purchase.

Date of experience: December 30, 2023
Indiana
1 review
0 helpful votes
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Good experience!
December 30, 2023

Coleman had a great price on a modular couch that fit well in our basement. They were able to get it delivered in a timely manner. They had good communication along the way. The furniture was moved in and set up by the delivery team.

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Maggie Birch Ottomans
December 30, 2023

Love this piece. Goes perfectly with my Maggie Birch couch.

Date of experience: December 29, 2023
South Carolina
1 review
0 helpful votes
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The bedroom set is beautiful and had additional touches/features that we didn't expect. Delivery was simple and high quality. They were consciences of our home walls and low stair ceiling. Set up and cleaned all materials. We are so happy and in love with our bedroom!

Date of experience: December 29, 2023
California
1 review
0 helpful votes
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Shipping company is the worst
January 5, 2024

Horrible communication and customer service from the delivery company

Date of experience: December 29, 2023
Alabama
1 review
0 helpful votes
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Pleased with Purchase
December 29, 2023

We are very pleased with the entertainment center, especially for the price.

Date of experience: December 28, 2023
Virginia
1 review
0 helpful votes
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Fabulous
December 29, 2023

Ordering process was easy and the delivery went smoothly, not to mention this couch is so cozy and perfect for an apartment

Date of experience: December 28, 2023
Tennessee
1 review
0 helpful votes
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Easy experience
December 28, 2023

No issues and they kept me informed of the status of my order all along the way until delivery which was also flawless

Date of experience: December 28, 2023
North Carolina
1 review
0 helpful votes
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Beautiful piece
December 28, 2023

The couch I bought is a family favorite and very comfortable. The site doesn't provide enough specifics with shipping and a lot of the communication had to be done via email to get a more specific timeline. Customer service was prompt and polite. The delivery company drop my furniture off in an awkward location and exposed to the box to bring rained on after telling me it wasn't delivered.

Date of experience: December 27, 2023
Delaware
1 review
0 helpful votes
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Good experience all around
December 27, 2023

Great. I do not like writing a long explanation. A big reason I do not like to give reviews. Good service nice people

Date of experience: December 27, 2023
Virginia
1 review
0 helpful votes
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I had a gerat experience
December 27, 2023

They kept me up to date with the process and when the furniture was being delivered. Furniture was delivered and set up with no issue.

Date of experience: December 27, 2023
New York
1 review
0 helpful votes
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Good customer service
December 27, 2023

The guys showed up before time, they were professional. They put the furniture together in no time and they was careful bringing the furniture in.

Date of experience: December 27, 2023