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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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I have a switch that was not working upon delivery but the customer service team has been very helpful so far.
I custom ordered my couch from this website because I wanted the couch of my dreams for me new small home. The couch was around $1700 for an all reclining 3- seater (one being a chase lounge) with console and upon the delivery I loved it. After about a week I noticed it was kind of thrown together, a couple tacks poking out that are supposed to be holding the fabric to the frame. I leaned on the console and something under the fabric popped sounding like something may have broke. Definitely not worth the money that I paid for a custom build.
Placed my order November 11 and was delivered December 18. I was notified every step of the way where my order was. Delivery people were great! As for the couch, it fits perfectly in my weird-shaped living room. The fabric is soft with the cushions still being a bit firm (I've only had it 2 weeks now). Overall my experience has been great!
I Purchased a media center made of solid wood
and received free shipping and set up. The company that came to do set up were careful with the product, installed it very quickly and provide me with instructions. The men were respectful of my home and wore shoe coverings. Overall the product is of excellent quality and has added so much character to my living space. I would definitely recommend Coleman Funiture products to anyone looking for solid wood furniture.
I really like this couch nice been looking for a sectional for a long time and was considering lots of way more expensive couches. I ended up choosing this couch because it was so much more affordable and looks great in my living room. I've only had it a month so I can't say anything about its durability or having to do anything with the warranty, but so far we love it! It's huge and we can all cuddle up and be very comfortable for a movie night. I hope this couch lasts a very long time, but if it doesn't, it was so affordable that I don't think I would mind buying another couch in five years.
Shipment came much quicker than expected! Delivery and set up was quick and professional.
My experience with the company was amazing, the table is absolutely beautiful the only issue I have is that crumbs get stuck in the very small cracks and with 4 little little ones at home that happens often.
Best experience! Great price and great customer service
I ordered a kitchen island and two stools. It took a few weeks for the order to arrive. I received a text to contact the delivery service and schedule a delivery date and time, which I did. Delivery was prompt, efficient, and I am very happy with my purchase.
Coleman had a great price on a modular couch that fit well in our basement. They were able to get it delivered in a timely manner. They had good communication along the way. The furniture was moved in and set up by the delivery team.
Love this piece. Goes perfectly with my Maggie Birch couch.
The bedroom set is beautiful and had additional touches/features that we didn't expect. Delivery was simple and high quality. They were consciences of our home walls and low stair ceiling. Set up and cleaned all materials. We are so happy and in love with our bedroom!
Horrible communication and customer service from the delivery company
We are very pleased with the entertainment center, especially for the price.
Ordering process was easy and the delivery went smoothly, not to mention this couch is so cozy and perfect for an apartment
No issues and they kept me informed of the status of my order all along the way until delivery which was also flawless
The couch I bought is a family favorite and very comfortable. The site doesn't provide enough specifics with shipping and a lot of the communication had to be done via email to get a more specific timeline. Customer service was prompt and polite. The delivery company drop my furniture off in an awkward location and exposed to the box to bring rained on after telling me it wasn't delivered.
Great. I do not like writing a long explanation. A big reason I do not like to give reviews. Good service nice people
They kept me up to date with the process and when the furniture was being delivered. Furniture was delivered and set up with no issue.
The guys showed up before time, they were professional. They put the furniture together in no time and they was careful bringing the furniture in.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!

