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From the business
Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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The experience was good until I got a chair that was damaged.
I had a good experience with Coleman Furniture. I wasn't excited about the wait but it was worth it and I just hoped it looked as good in person as it did online and it was even bigger and better than I thought!
Slow shipping, however, thorough and comfortable sale process.
Great quality, I get tons of complements on my sofa chaise all the time when my friends come over and there's plenty of spaces for everyone.
Shipping was delayed and had to contact customer service many time for an update.
Very good prices and easy to deal with so far. I called customer service and they were nice and answered all my questions. Only thing that us a bummer is the delivery is like 7 weeks out. The stayed in communication with me during the whole process and executed very well.
Great overall experience. White glove delivery was the best!
I'm happy with my furniture purchase and the items are all as described. However, the actual delivery was 3-4 weeks later than the estimated delivery time when I made the purchase which I feel is far beyond the general timeframe for error in the original "guesstimate"
Ordered chair. Chair arrived on schedule and is exactly what I needed.
Easy and satisfying! I have no complaints. I saved $1000 ordering from here instead of Ashley and the furniture delivered faster than estimated.
Very easy! Customer service was very nice when I placed my order over the phone.
Wonderful! We ordered a sleigh bed and two nightstands. The nightstands were packaged very securely and were already built. The bed was put together by their delivery service.
Hello Matthew,
We appreciate you taking the time to share your feedback with us! We are delighted to know that we met your expectations with our White Glove delivery service. This service is available with many of our furniture pieces, ensuring careful delivery and efficient setup in the customer’s room of choice. Thank you for choosing us, and we hope that you will enjoy your new furniture for many years to come!
Great Experience! I recommend using Cole Furniture and will continue to use them for my furnishing needs.
When initially ordered, I understood there would be a 6 to 8 week lead time, but it turned into 4 months. I'm glad the long wait is over, I love my new bedroom furniture!
Good hopping experiende - can't wait to receive my new furniture!
I would say it was great but there is a small tear in the back of the couch when we received. So, that is a real bummer!
We received it on time, delivery was careful and efficient, however I wouldn't recommend the desk. The top isn't finished well. There are gaps and bowing between the leather inlay and wood. I'm embarrassed I bought it for my husband for Christmas.
I was pleased with communication over the delivery period and from the delivery staff on the day the set was brought. Delivery staff were kind, quick and efficient.
The dressers I ordered were exactly as pictured and described and the shipping was fast with great communication so that I would know when to expect them. Very satisfied and will order again!
I can't say enough great things about Coleman Furniture and my experience in receiving my items. Solid company, great furniture.
Customer service was helpful and kept us informed. The piece was damaged in shipping and instead of shipping it to us they replaced it as fast as they could - always keeping us up to date. Delivery team was professional and friendly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jay,
Thanks for taking the time to share your experience with us! We're so glad to know that our customer service team effectively addressed your inquiries. Our team is dedicated to assisting customers with any questions they may have, and we are always available to help! In terms of your couch delivery, we aim to have our customers' orders shipped as soon as they become available from the manufacturer, and 7 weeks is likely the earliest timeframe. We appreciate your patience and are so excited for you to receive your new couch!