Coleman FurnitureReviews 3,779

They actually receive and inspect the furniture and then come and install professionally. Takes all the hassles of shipping damages that you have to deal with other companies. Very professional crew and the product looks great.

Ordered my couch online which was easy and convenient. It arrived just a few weeks later. The delivery guys were great! Set up my couch perfectly. I liked that Coleman offered a protection plan too for my couch. And I couldn't be happier with my couch! It's amazing high quality with great pricing!

If you have ANY issues they will do EVERYTHING in their power to not replace a piece of your $4,500 sectional. That's right they flat out refused. They told me I sat on it to hard after owning it for 3 months! I'd understand if I weighed over 300 lbs. but I don't!

Placed my order early December and got my couch roughly 3 weeks after order a day earlier than excepted. Great quality and it came with white glove service.

The merchandise took a lot longer than it was supposed to, a lot longer so this was super frustrating.

I purchased a chair from a local store. I wanted a second chair but they told me they couldn't get it for me. So I came home and searched the chair. I found Coleman Furniture and the chair. Ordered it and now i have the set. When I had questions they were answered in a timely manner.

It was good. The couch arrived early which was awesome

Found exactly what we wanted, for a great price and got it delivered in lightning speed. We're super happy!

Best experience purchasing and delivery and set up was phenomenal.

Great value!
It took about 40 days to receive.
The sofa was very well protected in the delivery truck wrapped around with protective cloth bag and a additional plastic bag. The sofa is super
Soft and it seems well built and sturdy.

Buyer beware! If you like this desk, order from a different company! Avoid Coleman Furniture!

Ordered this desk on 12/1/2023; paid in full. Advertised delivery 3-4 weeks. Six weeks later on 1/11/2024 the first delivery is attempted. Delivery company was four hours late; then attempted to deliver a completely broken desk. I rejected delivery, per the delivery company's recommendation. No resolution from Coleman Furniture has been offered for new delivery, however customer service sent a legal-ease threatening email that they would only refund about half of the payment.

Copied/pasted from email:
SubTotal: $1,134.00
Adjustment Refund: (15%) $170.10
Shipping Charges: $349.00
Total Refund (Cancellation): $688.61

Excellent prices and customer service. The sectional arrived much earlier than expected. The delivery team was fast, efficient and clean.

I ordered a Belmont Black Metal Cabinet from Coleman in October of 2023. The order number is #*******. On Nov 3, upon attempting to delivery the cabinet it was damaged on site when the delivery crew scraped the cabinet on the steps in front of our house. They left that cabinet at my house while Coleman determined a resolution. They finally decided to replace the cabinet. When the delivery crew
Arrived a second time, they came to the door and said they could not bring the cabinet in the house because it was a 3-person job, and there were only 2 people on the crew that day. It is still a mystery why they did not schedule a 3-person crew knowing they needed 3 people. On the 3rd attempt on Dec 16, the delivery crew arrived and it was raining. There were 3 people, but only 2 people carried the cabinet, so the 3rd person did not contribute to the delivery. Upon reaching the stairs, one of the crew members lost his grip due to the rain and the cabinet scraped on the stairs again. They did not carry the cabinet any further and returned it to the truck. They also took the first damaged cabinet that was delivered. Instead of any further attempts, Coleman canceled my order and refunded my money. This is not what I requested. There were many, more professional options, but Coleman took the easy way out. I would have never attempted handling a metal cabinet in the rain, that was a poor decision by the delivery crew. The cabinet could have been protected with padding. There is a balcony outside of the room, the cabinet could have been lifted to the balcony and carried in from there, avoiding all the stairs completely. There are options. Much heavier objects have been delivered under much more challenging circumstances. They also only refunded me the purchase price, not the price plus 3 months of credit card interest.

Very helpful at every step! Great service and delivery!