Coleman FurnitureReviews 3,787

The storage bench is top-quality furniture. Arrived in perfect condition. Very sturdy and beautiful! Would highly recommend this.

I searched many places for the specific table that I wanted and finally found it at Coleman. Ordering was easy. I was kept informed on the progress on my order. When the table arrived, it was carefully unwrapped and set up. All packing materials were promptly removed. The only problem was delivery. It showed up 7 hours after when it was promised (9pm)

We ordered an expensive bedroom set from Coleman Furniture because their website stated "delivery in 3–4 weeks," which suited our timeline. Unfortunately, our experience turned into a 5-month ordeal. The first delivery (after about a month) arrived with a badly damaged dresser and missing hardware to assemble the bed. We declined to accept the broken pieces, and the entire set was taken back. When I contacted Coleman Furniture to cancel the order, I was told that by clicking "purchase," I had agreed to their terms and conditions, which allow extended resolution times and offer no compensation for delays. They also said canceling would result in a 15-20% fee, even though the furniture had never been successfully delivered. Another two months passed (three months total), and a second delivery attempt was made — again without hardware and with more broken bed parts. The damaged pieces were taken back, and the rest of the furniture was left unassembled in our bedroom for two more months. During this time, we had to purchase another bedroom set (which we hadn't planned to buy) just to accommodate our relatives who were visiting during the holidays. Finally, five months after the original purchase, Coleman attempted a third delivery. Hardware was shipped separately, and although we paid for white glove delivery, we were expected to assemble the bed ourselves. Eventually, the bed rails were replaced and the bed was put together — but the entire process was exhausting. This was one of the worst customer service experiences we've ever had. The delays caused both financial strain and unnecessary stress. I recommend reading Coleman Furniture's terms carefully before ordering — and being prepared for long delays and limited support if anything goes wrong.

Everything from order processing to customer service was well handled by all parties involved. Would not hesitate to use Coleman Furniture in the future and recommend to friends and family, or anyone looking for furniture at a good price. Was quoted 30 days to delivery and item delivered in about 2 weeks. Good job.

Very simple and easy ordering process, quick free shipping, and durable furniture. Will definitely do business again.

Despite our furniture not being delivered the first time because it was discovered they were damaged in transit. Coleman expedited a new set and they were received in two weeks. They were very attentive to everything.

Had to re-buy a coffee table that was damaged in Hurricane Helene storm surge. Ordered the item online and received good communication through out the process of final white glove delivery.

Super good quality and great delivery service. Definitely recommend to anyone looking for a nice piece of furniture! They also have financing options.

Great experience and we are very satisfied with the quality of the dinette set. The white glove service was wonderful too!

My questions were answered promptly, ordering was easy, and our furniture arrived earlier than expected. Would definitely use them again!

Coleman delivered our ordered furniture in about 10 days. Unfortunately, there was a small tear on the love seat portion of our sectional. They called dispatch immediately, and we were told they would have to take this piece back to their warehouse to fix. This was the only disappointing part of our experience because it took an additional 4 weeks to receive the missing part of our couch back. However, they were very professional overall and definitely worked to make sure we were satisfied. We love our couch and wouldn't hesitate to order from Coleman again.