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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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I would remain a customer with Coleman Company. Wonderful customer service.
The headboard came with a chip in it and customer service responded and got us a new headboard - great to work with!
Coleman furniture was top tier. The delivery was very organized and overall this is an amazing company!
The initial delivery did not include the correct shelves. Despite a detailed explanation of what parts were missing, the replacement shelves delivered were also incorrect. One month after the initial delivery, a third delivery came with the correct shelves.
I ordered a desk online and it was better than I expected from not being able to see it in person. Plus the delivery and set up was quick and easy.
Easy to navigate and very good products. Customer service was helpful with my questions
Great experience and the product arrived quickly. The price was way lower than any other stores.
Cheapest made couch I've ever had. Last time I ever order a couch online without sitting on it. Hard as a rock very uncomfortable. The delivery was a nightmare destroyed my hallway. Then told me $600 to return it. I had to leave work early because these guys couldn't figure out how to get the job done. I had to help them after they destroyed my walls. The couch is little made out of press ply wood from homedepot. Total garbage. Do not buy…
Hello Angelo,
Thank you for your feedback! We're sorry to hear about your experience. The Altari sectional is a popular item from Ashley, and many customers find that it becomes more comfortable with use as the cushions soften over time.
We regret the delivery challenges you faced and appreciate you bringing these concerns to our attention. Your experience is important to us, and we will continue working to improve.
The Coleman Furniture team
I was recently a returning customer, even after my first experience was not great. Both times I receive pieces of furniture that were damaged.
Both times it took many phone calls, emails and time to get the issue resolved.
Even when the damage was identified upon delivery, I was not given the option to refuse the item. Therefore making it impossible to reach an amicable outcome.
Hello Renee,
Thank you for sharing your experience. We’re sorry to hear that your orders did not meet expectations. We understand how frustrating this must have been and appreciate you giving us another opportunity.
We’re glad to confirm that Affirm has issued your refund. While we regret that things didn’t work out this time, we do hope to have the chance to serve you again in the future.
The Coleman Furniture team
Delivered as promised and set up quickly. Furniture in great condition
The service was great they came in put the couches together real fast and they was very respectful
Very happy with the quality of the furniture. Always concerned when ordering on line. The local white glove delivery and set was exceptional.
First, I will say that the furniture is great! The quality and value are unbeatable. The only drawback was the length of time that it took to receive my furniture. I ordered it on March 5th, and it didn't arrive until April 22nd.
Great selection of furniture! Easy to navigate their site and great service.
I was reluctant to purchase a piece of furniture online. But Coleman's sales rep thoroughly walked me through the procedure and costs. She also explained in detail any add-ons to the purchase.
Highly recommend. Delivery was fantastic! Customer service was great as well.
Love this sofa. It's firm but also super soft. Recovering from knee surgery very well🥰
Needed to match a nightstand with our current bedroom set and found it online with Coleman. Ordered and received it very quickly. Thank you.
I love my couches. Exactly what I wanted. The delivery process was the only concern I had. There was no flexibility and had to take off work to receive it. I understand you contract out for that but it was a bit frustrating.
Delivery was great and professional. My only issue was the arms on the chairs are not sturdy and they come off easily
I truly appreciate the customer service and the ease of the transaction.
I ordered couched through Coleman Furniture and the service was great! Delivery was smooth and i had fast responses and good service when i called with questions. I will definitely shop with them again!
Excellent service. Delivery was on time. The desk is sturdy and made out of excellent quality. I few marks on the desk but nothing major.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!


Hello Jessica,
Thank you for your feedback. We apologize for the inconvenience you experienced with the missing and incorrect shelves. While it took longer than we would have hoped, we’re glad the correct shelves were ultimately delivered.
We appreciate your patience throughout the process and hope you are now enjoying your Bookcase.
The Coleman Furniture team