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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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California
1 review
0 helpful votes
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No complaints!
June 10, 2025

Everything was great. Items were as described but darker in color (I knew that from reading reviews). Delivery company was friendly and professional and did a great job

Date of experience: May 7, 2025
South Carolina
1 review
0 helpful votes
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Great Experience!
June 10, 2025

Love my new desk! Just as described and excellent price. Perfect white glove delivery service. Would definitely recommend and purchase again from Coleman Furniture!

Date of experience: May 31, 2025
New York
1 review
0 helpful votes
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Excellent purchase
June 10, 2025

Furniture was delivered quickly and packaging was very secure. I saw this set in a local store so I knew I would love the quality of the furniture.

Date of experience: May 31, 2025
Georgia
1 review
0 helpful votes
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Desk
June 10, 2025

Great experience! Love the look and quality of the desk! Easy ordering and efficient delivery

Date of experience: May 31, 2025
Washington
2 reviews
0 helpful votes
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Extremely pleased
June 10, 2025
Updated review

I am extremely happy with my purchase and the delivery guys were wonderful. Love my new couch.

Date of experience: May 30, 2025

Great
April 21, 2025
Previous review

Great. Spoke to a representative on the phone and he was great. Looking forward to getting my couch

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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Sturdy enough for a Toddler
June 9, 2025

So, I bought this bed for my 4 year old's room. I like to buy larger beds so they last longer. Our main concern was getting a bed that could sustain him jumping in and off. So far so good :). Nothing has cracked or broken and for the price, I can't be upset. I love Coleman furniture and will be buying again

Date of experience: March 13, 2025
South Carolina
1 review
0 helpful votes
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Very Pleased
June 9, 2025
Updated review

Furniture was on back order and I received email updates weekly on the status. I will definitely order again. Delivery and set up was a breeze staff was friendly.

Date of experience: May 30, 2025

Great prices
April 20, 2025
Previous review

Great prices

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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Great first bed
June 9, 2025

It's a great first bed for my 20 month old. I like that's it's pretty much on the floor just in case he rolls off.

Date of experience: May 30, 2025
Ohio
1 review
0 helpful votes
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Satisfied customer
June 9, 2025

I very well please service and quality it installed quickly

Date of experience: May 30, 2025
Massachusetts
2 reviews
0 helpful votes
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Solid Furniture
June 9, 2025

We received a Roanoke bookshelf (cherry). It matches the Roanoke desk we ordered. The delivery company is not very good and cancelled once and then missed their 3 hour window without a call. It also looks like they scratched up the floor. I also wish there was a price match after purchasing as the item went on sale right after I received it.

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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My bed set came with a bunch of scratches and marks. I wrote an email about it and never got response

Date of experience: May 5, 2025
Colorado
1 review
0 helpful votes
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Stay far away from this company. Desk came damaged and they will not try to help get this addressed in any way. I keep being told there is nothing they can do, we should reach out to a furniture repair business to get it fixed. By far the worst customer service I have experienced from a company.

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
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Happy so far
June 9, 2025

The furniture arrived when they said it would and the two men that assembled it were efficient and nice. Made thing so easy to have the white glove delivery

Date of experience: May 30, 2025
Aruba
2 reviews
4 helpful votes
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Overall good experience with Coleman Furniture
June 9, 2025
Updated review

We purchased a couch, had it delivered and noticed after delivery there was a tear in one of the pieces. I reached out immediately and they were helpful getting the situation fixed. Sent a new piece for my couch and had a technician come and install it so we didn't have to replace whole piece. Good communication during before, during and after process.

Date of experience: May 30, 2025

Easy to order
April 19, 2025
Previous review

Easy to order. Great communication from customer service!

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
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Very pleased.
June 9, 2025
Updated review

Great quality, comfort, service, and delivery! From beginning to the end it was a good experience and we are happy with our purchase! Definitely will recommend Coleman Furniture.

Date of experience: May 30, 2025

Very helpful
April 19, 2025
Previous review

Very helpful

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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The experience was pretty easy, because I was looking for what I wanted online. The prices were very reasonable.

Date of experience: May 29, 2025
Curacao
1 review
0 helpful votes
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Great!
June 9, 2025

Great experience and very seamless delivery. I would recommend the white glove delivery to anyone.

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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Received by expected date
June 8, 2025
Updated review

Very easy to order. Price was right. Delivery crew was very nice and set up accordingly.

Date of experience: April 29, 2025

The price is lower than 2 other companies
April 18, 2025
Previous review

The price is lower than 2 other companies. I e-mailed a question and received a quick response in a matter of hours. Thank you Scott K.

Date of experience: April 8, 2025
District of Columbia
1 review
0 helpful votes
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Quality
June 8, 2025

The delivery persons arrived at scheduled and completed effortless. Most of my furniture was purchased from Coleman and I have been come satisfied so far.

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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My Coffee table
June 8, 2025

My coffee table fits in my house like a glove, it's a beautiful table and the color matches my TV stand and all the decor in my home.

Date of experience: May 29, 2025