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From the business
Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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When I ordered my sofa it was a six week wait.
The day before the delivery i was notified it was damaged in shipping. I was told they would expedite another one. I got it the next week. Not sure why the first one took six weeks.
My experience was just okay due to some confusion surrounding the table and Chair set...
So far, so good. Elegant looking furniture. Impressed with the white glove treatment as well.
On time, polite, and efficient that's all I have to say, they were great
The wedge was damaged somehow in shipping. They'll give me a measly $125 to get it fix. I want a new one and they wouldn't even call me to even sell me a new wedge. Wish I'd bought a sectional somewhere else.
Of course the last doorway was JUST a bit small, I had to make some modifications and as long as I was trying, the delivery team pitched in and was doing what they could [turning/flipping/etc] to squeeze it thru:)
Love our walnut mid century modern night stands. So many of our friends have commented on them and ask where we got them. Very happy with our purchase…fast delivery and beautiful quality. Would order from Coleman again!
Showed them where I wanted it and in less then an hour they were done.
Just liked the piece. Paid for installation and they caused damage inside the top cupboards while securing the top molding.
The dining set was beautiful and delivery and installation service was really good.
First, I sat on this couch at Ashley and it was the only one the hubby and I both liked. But at Ashley, this would've cost me twice as much as it cost at Coleman. The delivery was free, and they did an awesome job setting everything up. Loved the entire experience.
Delivery and set-up was done quickly and all the pieces fit perfectly.
The couch is beautiful and looks exactly like the pictures. It's huge but a great addition to my small apartment. I love that it's customizable and that I can switch out the pillows to match the scheme as well.
Furniture ordered in May has not arrived as promised. Mid June and excuses continue. Today was told it will not fit in truck. No compensation or resolution offered. Want to charge 16% restocking fee to cancel. Refuse to place supervisor on phone to resolve. They do not care about their customers at all
Hello Jeannie,
We're sorry to hear about your experience. We’d like to look into this further, but we’re unable to locate an order under the name provided in the review. Please update your review with your order number or reach out to us directly so we can investigate and work toward a resolution.
The Coleman Furniture team
It was as expected I ordered the cabinet it was received in the time period that was given
The delivery drivers were vey careful. The bookcases are even more beautiful than I could imagine. The quality of the furniture is a 110 out of 10! I could not be more happy.
This was a gift. Great service fast and friendly service. Set up was fast and the employees cleaned the furniture.
Saw a cheaper mirror but could not find it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Albert,
We're very sorry for the delay and the inconvenience this has caused. A replacement tabletop has been ordered from the manufacturer, and we will be covering the full cost of the replacement as well as the delivery.
Once the item is back in stock with the manufacturer, it will ship out and you'll be notified. We appreciate your patience and are here to make sure this is resolved as quickly as possible.
The Coleman Furniture team