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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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The sofa is on the firm side, but still somewhat comfortable. I would have preferred higher arms on the sofa, but it's still fine since I knew that before purchasing. I do really like the smoke color since it goes with my decor. Lastly, it's definitely nice that it's power reclining and a good price for that.
Table arrived as pictured. The wood matched perfectly to the photo and to my hard wood floors. I just love the storage at the bottom and lazy Susan center piece. I will own this table for as long as I can. Thank you!
Very happy with my sectional purchased from Coleman! I've already raved about it to friends and family and they're looking them up to! Awesome quality, sturdy couch, and you can't beat this price. Very satisfied customer.
The entire process from ordering online to delivery and placing it in just the right spot on my wall was wonderful! The hardest part was deciding which product to buy! Ordering was a breeze and I was notified that it would take about a month to receive it. I received emails all along keeping me posted on what I should expect and when. When it was time to schedule delivery, the white glove team was great. On the day of delivery (about a week earlier than originally expected), the guys showed up, were professional and courteous, and placed the pieces exactly where I asked. (They even covered their shoes for me since I don't wear shoes in my home!) On top of that, they were about an hour early getting to my house. I am very pleased with my ENTIRE Coleman experience and I highly recommend ordering from them! On top of all of that, the pieces look spectacular on my wall!
Damaged table. No call back yet and cant get anyhone on the phone. Frustrating
So quick and easy with no multiple pages of terms and conditions.
My couch was delivered yesterday and I love it. The price was fair and the quality is great. Shipping does take a long time but I appreciated the emails that updated me on what stage my order was at. Extra kudos for them reaching out and asking what day and time I wanted it to be delivered. The two men who delivered my couch were early and very professional. Wore masks, booties and white gloves.
Love the business, site, and quality of products and delivery personnel. Even with the pandemic, they were able to assist along the whole the way in ensuring we got our couch as soon as possible
Rip offs. Don't spend your money here. Almost 2 months after ordering a couch, and my third time trying to cancel the order, all of a sudden the couch shipped yesterday? Weird, because for the fourth time this morning I got ANOTHER email from Coleman stating my order was "on order" and expected to ship between 2-3 weeks from today. Sat on hold to talk to Customer Service for 45 minutes, finally got through to someone who had a huge attitude and then was hung up on while he was "calling" the manufacturer to see if it could get cancelled. They're threatening to still charge us cancellation fees for a couch we NO LONGER WANT. Nice to see this is how you treat your veteran customers!
I ordered two TOV items and I very satisfied with my purchase. Coleman Furniture had the best pricing.
We ordered an entertainment set online. The ordering process was smooth and easy and the item was delivered on time. The folks who delivered were professional and installed the entertainment center properly. We are pretty happy with the purchase and would consider Coleman for future needs.
.Easy to navigate website without feeling overwhelmed.
Expediently delivered, super easy assembly (3-6 minutes by myself)
Beautiful product--love my new coffee table
Great
-highly recommend
We absolutely love our new couch! The pictures did it justice and it fits perfectly in our home. We will definitely buy furniture from them in the future.
Easy to navigate on website. High quality furniture. I am very happy with my purchase. Beautiful mahogany wood.
Easy and Professional - items showed up much earlier than expected.
Easy check out and delivery process. Thanks for making it painless!
Purchased a bedroom set, received it and dresser was cracked. Did not notice until delivery people left. Called company several times and got the run around. Finally after 2 weeks of calles I received a
VoicemailI offering $50 to me to get it repaired on my own! They refused to replace it even though they claim that you will be 100% satisfied! The delivery people were very unprofessional, I couldn't exspress concerns to them because they could not speak English. So I'm stuck with cracked dresser. Be sure not to sign anything until. You thoroughly inspect
This entertainment center is stunning! It is exactly as shown and it looks SO expensive. It's more of an off white than I though, but I love it. Also, delivery was perfect! I would definitely recommend this!
Easy to use website. My experience was excellent, the furniture arrived earlier than expected and the gentlemen that showed up and assembled it were very professional did a great job.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Caitlin,
Thank you for detailing your feedback! We received your request on 7/7 to have the order cancelled but the order was already loaded for shipping from the manufacturer. Per the manufacturer's terms, orders can be cancelled any time before shipment free of charge; a 15% restocking fee applies for cancellations once the order is loaded.
Your order has been cancelled, however, please note that the living room sectional you ordered already arrived at the local delivery company and can be reinstated if you prefer to proceed with delivery.
All the best!
The Coleman Furniture team