On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Coinbase Reviews Summary
Coinbase has a rating of 1.5 stars from 824 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 58th among Centralized Exchange sites.
We monitor reviews for authenticity
I am not only pissed that i was logged out and denied access back into my Coinbase account, but i also had to pay Anonymous_solutions(telegram) to recover my seized bitcoins, please stop denying people access to their accounts on security basis, that was my savings and i must confess am happy to have my btc back in my blockchain wallet, which i believe is safer.
Coin base sucks its worst company period...you don't need to be in existence shut down. All you do is rip people off. Don't answer phone when called an rude to folks
Vengo dall'Italia e il 9 dicembre 2022 ho scoperto che l'azienda con cui ho investito era tutta una bufala, ho perso $ 915.000 in bitcoin a causa di questi animali. Poi ho iniziato a chiedere cosa fare e come riavere i miei soldi. Ho contattato Payback, sono stati davvero convincenti e poi ho chiesto i loro compensi, dopo aver pagato tutto quello che mi chiedevano e fatto come dicevano, non ho mai ricevuto i miei soldi. Mi sono imbattuto in "RESTOREASSETGURU••INFO e ho iniziato il mio processo di recupero con"restore asset gur u• Info" dopo aver visto così tante recensioni e il 15 gennaio 2023 mi è stato fatto il miglior regalo di Capodanno che potessi mai chiedere. Sono così felice che possa esserci una fine alla furia di questi animali della truffa.
I think it's not so good for me, i want more trading information from this platform, and no more feedback
I was referred to Anonymous Solutions by a mutual friend, So i filed a complaint with Anonymous Solutions, luckily for me the account still had my crypto in it, and i am eternally grateful to the hacker and cryptographer that made it possible, the service fee was worth every dime. I advise you contact Anonymous Solutions(american@ techie. Com) for help. They helped me recover my crypto; Also saved me a lot.
Stay away from coinbase.
"Michealmurphy At Repairman DOT Com" remains the best in Bitcoin, wallet, password and funds recovery. I had a cold storage wallet that I bought some years back which I use in storing my crypto. When I went back to withdraw my coin I realized my wallet had been compromised and my coin was gone. After a week of not having access to my wallet, I started researching, I found Michael Murphy and they had the best reviews. They tracked the coin using the hacker's transaction signature print in an hour and only took their 20% fee which I was more than happy for them to have. Highly recommend their service.
Coinbasemailsupport AT protonmail DOT com' is the best in recovering any form of lost Bitcoin. " It was a very pleasant surprise that they were able to track and recover my stolen bitcoin, and were honest enough to return the coins. I would like to take the time to not only commend the honesty shown here but also recommend them to other people in the future.
First of all coinbase is difficult to join. I'm a member of many financial institutions and NONE are as difficult to work its as this company. Secondly, they hang not to your funds for a week or more before you can use the money. The real reason for this is for the company to use your funds to make money for themselves during the delay. Thirdly, believe it or not, the debit card limit to fund your account is $100 PER WEEK! There's also no real support for this app.
This company is not only a rip-off, it's an absolute WASTE OF TIME!
Dont Ever Use
This company is a complete joke customer support is a joke as well they wont let you use your money the way you want and tell you that you cant send your money where you want i sent money to a old platform i used before and they stopped the transfer, then disabled my account and its been almost 2 months since and the totally incompetent customer support cant even manager to re-enable my account and then i have to wait to close my account so i don't have to deal with these idiots again total waste of time. This whole experience has cost me thousands of dollars in lost profits if not tens of thousands. DONT EVER USE!WARNING!
It is impossible to send cryptocurrency in-between your account, to wallet to dabb wallet! The "Help center", if you can call it that.Loop's you threw bots then people who have no knowledge of system.1)Mitch hung up never called back.2)Keit.just kept saying things over and over again. Finally asked for someone who knew what they were talking about. Was refused.If i could give 1/4 star i would. I plan on selling assetts go back to Robinhood.
This is the worst EVER. When you buy shares they charge you a fee plus they charge you more than the share cost. When you sell they charge you a fee and sell for less than market value.
When you try and cash out. They hit you with a large fee. They are the only one who makes money.
Not worth the fees and additional cost they charge you.
If I say I am disappointed that will just be an understatement, I was made to go through hell in the past 6 months I tried everything I could to get my money back, but they will not let me take it out. I got tired of trying myself so I decided to bring in spacetelcapital *com a company that was introduced to me by a friend and they were able to help me get my money back. You can google them to check them out, If you find yourself in situation you couldn't withdraw your funds or wallet issues
HORRIBLE!
Obviously outsourced customer service has no clue what they are doing. I am in hour 6 of trying to regain access to my coinbase account after it was hacked. Their technology is garbage, the customer service team is terrible. They have no idea how to help, if their script doesn't specifically address your problem you are screwed. There is no supervisor to escalate to or at least they won't let you escalate it. They just keep putting you on hold and letting you sit in limbo for endless periods of time and eventually just hang up on you. Call back? HAH! No chance. This company deserves to go bankrupt. The second I get into my account (assuming I ever do) I will be pulling all my crypto out. You should do the same.