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eToro has a rating of 1.4 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eToro most frequently mention customer service, bank account and live chat. eToro ranks 57th among Centralized Exchange sites.
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After requesting a withdrawal, my account was suddenly restricted without warning.
Edenbury Legal analyzed the situation and pushed for transparency and resolution.
Customer support blamed internal reviews but refused to provide timelines or details.
Emails went unanswered, and live chat agents disconnected mid-conversation.
The lack of communication caused serious anxiety and financial strain.
Following Edenbury Legal's involvement, the restriction was lifted and my funds were released.
Hearing that these individuals are focusing on other people makes me very sad. I had a similar situation with them and lost a lot of money, but after learning about W w w. Solve̲nRe̲Me̲dY. TecH
I was able to get my money back. It's critical that we all be watchful and keep reporting these occurrences.
Crypto scam Richard
Id*******
They are so heartless on telegram channel claimed to be Good hacker to get funds back but still as not be resolved.
Strange activity is happening on my account and it is impossible to accuratly track trades. I tried to contact support to get clarification and it is impossible to contact a human. Only possiblity is to submit a ticket an wait 2 days! I basically lost $*******. My total balance has been recovered and i am willing to share every procedure i went through to achieve this. My email is (Dianajoy 210@ outlook.com), Write to me, I am ready to give you helpful tips about my procedures..
It's impossible to withdraw your investment tax-free, even though it should have been deducted upon deposit. They offered me the opportunity to sign a completely fake notary contract after being verified by a real notary.
Information gathered by specialists shows that they use the same fraudulent procedures. I recently had a breakthrough in my recovery after reporting it to an agency that truly does its job. My loss and withdrawal issues were resolved, and my money was refunded. I got refunded by the expert agency on my profile photo
Watched my money vanish, thought it was gone for good. Josef Carter pieced it all back in within a couple of weeks. Quietly grateful, others might want to try.
I invested about $20,000 hoping to make a reasonable profit, everything was wiped out, all efforts to contact support was futile i had to report to Rose Lane GP
Listen up! ETORO STOLE MY MONEY... TRY TO GET YOUR MONEY BACK TO YOUR ACCOUNT AND YOU WILL SEE THEY WONT RETURN IT. STOP DEPOSITING YOUR MONEY, IS A SCAM, THEY DONT WANT TO REFUND MY 3735 DOLLARS
I was unable to successfully withdraw from the investment platform. It quickly became apparent that the website I was engaging with was fraudulent, particularly due to their incessant demands for further deposits. After reaching out for help, I found multiple online accounts associated with R*EC-0-VC-A-P*I-T-A*L.The insights from these testimonials were vital in assisting me to reclaim my entire investment.
I opened my eToro account in 2021 and deposited some funds.
Now, when I try to withdraw my earnings, they're refusing to process the withdrawal unless I provide additional documents.
I requested to receive my funds via the same card I used for the deposit or, if that's not possible, through an online wallet—but they won't accommodate that either.
I've tried reaching out to their support by phone, but it's been unhelpful.
Overall, the platform is not recommended, and their customer service is even worse.
I am so disappointed with eToro. I tried to withdraw money several times but was unable to do so several times. I have contacted eToro to resolve the issue but am still receiving a generic response. There's no one I can talk to about it. I recently made a breakthrough in my recovery after reporting her to an agency that actually gets the job done. My loss and withdrawal issues were resolved and my money was refunded. My email address is in my profile. Write to me, I am ready to give you helpful tips about my procedures.
I am beyond frustrated with eToro and their absolutely horrible customer service. I initially trusted this platform for trading and investing, but now I deeply regret it.
🚩 My Funds Are Stuck – eToro Won't Let Me Withdraw
I have been trying to withdraw my own money, and eToro refuses to process my withdrawal without any explanation! Every time I try, my request is either delayed, ignored, or rejected without a reason.
I have followed all the proper steps:
My account is fully verified with ID and proof of address.
I have no open trades that would prevent withdrawal.
I have plenty of funds available in my balance.
I have requested withdrawals to the same payment method I used for deposits, as required by eToro.
Yet, despite following every rule, my money is still locked in their platform!
📉 Horrible Customer Support – They Just Ignore You
When I contacted eToro's customer support, I expected some kind of explanation or help. Instead, I got:
Zero transparency – They give generic, copy-paste responses without actually addressing my issue.
No real human support – They force you to submit tickets that they never respond to.
Live chat is a joke – If you even get access to live chat (which is rare), they just tell you to "wait" with no clear resolution.
I've emailed them multiple times, submitted tickets, and tried every possible way to reach them – and they still refuse to help.
EToro is NOT Safe – Do Not Trust Them with Your Money
At this point, I have serious doubts about eToro's legitimacy. A financial platform that refuses to let users access their own funds is a huge red flag. They market themselves as a safe and easy trading platform, but the reality is they trap your money.
It's shocking to see so many other people facing the same issue. Just search online, and you'll find hundreds of complaints about eToro blocking withdrawals, freezing accounts, and ignoring customers.
💰 Possible Fraud? I Will Be Filing a Complaint
If eToro does not release my funds immediately, I will be taking further action:
Filing complaints with financial regulators like the FCA (UK), CySEC (Europe), and any other authorities that oversee their operations.
Posting reviews on every platform to warn other users.
Exploring legal options if necessary.
🚨 Stay Away from eToro!
If you're considering signing up for eToro – DON'T! There are far more reliable and trustworthy platforms that won't hold your money hostage. Learn from my mistake and choose a real broker.
EToro is a SCAM – AVOID at all costs!
They are holding our money without any reason. They do not respond our cases. I think it will take a legal action. Away from them.
Ho utilizzato tante piattaforme di trading e posso dire, senza ombra di dubbio, che eToro é decisamente la peggiore. Ed è forse per questo che si fa una pubblicità così martellante e virale. Innanzitutto quando si depositano i soldi sul proprio conto una certa parte viene letteralmente persa a causa delle commissioni di cambio da € a $, dato che il conto è in $ nonostante stia in una banca ubicata a Malta. Ad esempio su *******€ versati ne ho trovati sul conto solo *******. Inoltre molti ETF non si possono nemmeno acquistare su eToro o perché non sono disponibili, o per non specificate ragioni normative o perché la piattaforma stessa impedisce all'investitore di investirci. Non è affatto raro che compaia la scritta "CFD trading é attualmente limitato sul tuo account". Questo accade perché il sistema, a seguito di un questionario tipo MIFID, seleziona quali investitori possono accedere determinati investimenti e quali no. Ma in realtà sono loro a non capire con che tipo di investitori hanno a che fare, in quanto personalmente ho già comprato molti degli etf che loro mi hanno negato di acquistare, su altre piattaforme, ovviamente più serie e che mi hanno consentito di acquistarli. In definitiva eToro é un broker costoso, difficoltosa da utilizzare, che non funge nemmeno da sostituito d'imposta e che permette solo di acquistare una quantità molto limitata di prodotti, e che spesso e volentieri blocca o limita l'operatività degli account degli utenti per motivi futili e pretestuosi
Ho utilizzato molte piattaforme di trading e posso dire, senza ombra di dubbio, che eToro é decisamente la peggiore. Ed è forse per questo che si fa una pubblicità così martellante. Innanzitutto quando si depositano i soldi sul proprio conto una certa parte viene letteralmente persa (probabilmente per il tasso di cambio da € a $, dato che il conto è in $ nonostante stia in una banca di Malta). Ad esempio su *******€ versati ne ho trovati sul conto solo *******. Inoltre molti ETF non si possono nemmeno acquistare su eToro o perché non ci sono proprio, o per ragioni normative o perché la piattaforma stessa ritiene che l'investitore sia troppo ignorante per poterci investire! Infatti non è raro che compaia la scritta "CFD trading é attualmente limitato sul tuo account". Questo accade perché il software di eToro seleziona quali investitori possono fare determinati investimenti e quali no. Ma evidentemente sono loro ad avere dei problemi e a non capire con che gente hanno a che fare, in quanto io già ho comprato molti di questi ETF, che loro definiscono "CFD", su altre piattaforme di trading, ovviamente più serie e che mi consentivano di acquistarli. Di conseguenza eToro é soltanto una piattaforma INUTILE, difficoltosa da utilizzare, che non funge nemmeno da sostituito d'imposta e che permette solo di acquistare una quantità molto limitata di prodotti, ma che in compenso é eccezionale nel fregarsi una bella parte di soldi depositati sui conti dei clienti!
A MUST READ?
Bad company! Nothing worked as expected. So I filed a complaint with ASSETRECLAIM, O RG and got my refund of $20,600 back to my account I'm so grateful.
After I deposited about ******* euros (I just bought and sent it directly to another wallet) first my deposit was "In Review". After I contacted the support because there was nowhere to do what I should do, data was requested. In addition, many pointless questions were asked: Why do I buy Bitcoin? I WONDER WHY? I register on a crypto platform and buy crypto?!?!?! Criminal! I advise against using eToro. If it wasn't for I couldn't have seen my money back
Bought Ethereum through etoro, now unable to sell due to looping tests. No help available at all from customer services
Avoid, there are much better companies to use
I had a position on natural gas with a total balance of aprox 5k.On Friday I had a a total commision/swaps of aprox $500(added in about 1-2 weeks),ON MONDAY MORNING I HAD A COMMISSION/SWAP OF $1000.How is this possible?
I asked their live chat agent how is posssible to charge that much over the weekend and he could not give me an answer.
So I am asking,if their own agent can not give me an explanation over their charges HOW I SHOUD KNOW AS AN UNEXPERIENCED TRADER.
And the worst part is that they believe that all this is okay and they think that with one email the situation is solved.
Not from my side,my opinion is STAY AWAY from this thiefs.
Right after putting in my money from a promo by them of roughly about 30k$ I found out I couldn't take out my money, which was absurd because why can I put it in and never be able to take it out, so my cousin recommended I met with a company JURIS RESOLVE.com who I met to help, in just a week or less I got back my money and all I had invested her plus the promised profits, I'm glad JURIS RESOLVE.com helped.
This company make it quick and easy to deposit your money with them, but the agony starts when you try to withdraw it... then they refuse and ignore months of emails. This seems to be common practice as I have seen this same complaint across the internet now. Avoid! Avoid! Avoid!
Answer: Yes I got my money back. Wasn't an easy journey but I was never gonna let these scammers get away with my hard earned money. I employed the services of Phoenixsouls.com They were recommended to me by a colleague They recovered every penny Best day of my life! You can contact them for help
Answer: At this point, based on my dealings with them, i would say etoro is a dark company, you cannot easily get hold of them should you suffer any transaction distress in your dealings with them. I got a reasonable amount of money from them after securing the services of a recovery firm {assetscapitalretriever. Mystrikingly. Com}, that successfully served me justice within 21 working days.
Answer: Useful review detailing their Regulation status and licenses -https://www.socialtradingshark.com/etoro-review/
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