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eToro

1.4

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eToro Reviews Summary

eToro has a rating of 1.4 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eToro most frequently mention customer service, bank account and live chat. eToro ranks 57th among Centralized Exchange sites.

service
59
value
54
quality
46

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Canada
2 reviews
16 helpful votes
Follow Phil S.
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Otrade Is a Fraud
November 6, 2023

The process of recovering 779.38$ has become a deep hole with no solution: It started with the following email and then a phone call.
"It concerns an old trading account, which has come in to our recovery department. You have a positive balance of 779.38$‎ that needs to be closed.

Best regards,

Steven Ruby, ACCM"

Stay away from communication with Steven Ruby, Daniel Miller or Gabriel Fridman. These people are professional scammers. They make everything sound so easy. They will make promises that everything will be fine tomorrow but tomorrow will bring requests for more money in order to have your money released from the blockchain.

I give one star because that's the lowest one shown. My honest rating is minus 10!

Date of experience: November 6, 2023
GB
1 review
0 helpful votes
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Assets are secure
October 25, 2023

Etoro can login and watch your account be careful. I'll trust them. They are genuine - they are very good to liquid your assets. Something happens more the 100 time, when I sell my assist the price goes high and when I buy the price goes down. Am talking about the futures. Last week I fount 250$ of my assist has lended to some one. I would like to close my account and get my money back.

Date of experience: October 25, 2023
Texas
1 review
0 helpful votes
Follow Paco R.
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These are crooks, using the old tactic we all of the sudden do not know who you are so we are stealing your money.

Date of experience: August 24, 2023
GB
1 review
0 helpful votes
Follow Klaudia K.
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Don't trust them!
June 29, 2023

Collaborat!#ng with, B rav ehu b. I nf o.has completely transformed my financ!al si#!tuation. Following a devast@;ting luss to a fra#*!dulent EToro schemee, I was left feeling despondent and isolated. But thx to their expert team, I was able to retr!eve my funds and regain my trust in financial recov!ry. Their proficiency, expertise, and unwavering commitment to my interests made all the difference.

Date of experience: June 28, 2023
GB
2 reviews
1 helpful vote
Follow Ollie J.
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Firstly Etoro is excellent with very good asset options available but where i have a problem is in their fees and charges on almost anything. Deposits, withdrawal literally everything plus the long days it takes to complete an abroad transactions. Five working days is hella too much. We are business owners here and that timing is terrible if you have to deliver your ends on an emergency basis. Maybe if i knew this earlier i would have moved my assets to a different wallet but honestly this needs to be worked on

Date of experience: June 8, 2023
Gibraltar
1 review
0 helpful votes
Follow Ian H.
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Etoro took a 20-point spread on an NVDA trade and then blamed a delay in booking the trade as the reason for it - disgrace!

Date of experience: June 7, 2023
Singapore
2 reviews
11 helpful votes
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Cannot say a lot, dont really understand how I follow so many people, will try to adjust, the only problem is poor support

Date of experience: May 7, 2023
NL
1 review
0 helpful votes
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Avoid them
April 4, 2023

Avoid them, they are cheated me until I contacted
T r a d e r e t r i e va l.0 rg, they helped me start a charge back immediately and I got everything retrieved with in a few weeks

Date of experience: April 4, 2023
Costa Rica
1 review
0 helpful votes
Follow Howard r.
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Horrible service,very high fees on the…
Horrible service,very high fees on the trades (on the spread)if they charged flat fees would have been cheaper.
I been traveling in Costa Rica on and off a rep called me up to invite me to a conference as I told him im in Costa Rica traveling so he told me to notify them so I can trade from there as I told him I have been back and forth to Costa Rica for 3.5 years and even opened my account from there.the next day I get a email telling me to pull my money out of the account because in 10 days the account will be closed cause I'm not living in the u.s?,I live in the u.s and I'm a citizen and was happy to leave this really bad platform.they also claim no fees lol they charge you a lot more then that as they charge you the spread on this trades they came up to $100+- fee for me on every trade almost.

Date of experience: February 01,202

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
Follow Donovan F.
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Criminals!
February 13, 2023

A Boiler room, that need to be audited, BOLO! After many successful attempts to verify who I am... Via I.D, bank account, phone#, location etc. In efforts to withdraw my coins, ETORO, including the supervisory Staff (Cesar, Val, Roxanne, Sarah, Zayne, and others unidentified) refuses to release my coins. This has been going on for over 2 months. It is now Feb. 13,2023 My wallet shows no coins in my account. Therefore I cannot, would not recommend this exchange due to proof it is built on criminality. Very frustrating knowing that these people are legalized globally as a legit. Place to do business...SMH, UNBELIEVABLE!

Date of experience: February 13, 2023
Florida
1 review
0 helpful votes
Follow Donovan F.
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A Demon in disguise
February 7, 2023

Celebrating 16 years of perpetrating a fraud on your customers...Be on the alert people. Etoro is a wolf in sheep's clothing. Why you ask? Being a customer for 2yrs. And 6 months, I try to transfer my crypto coins in december *******. Etoro have removed (stolen) my coins from my account.) I have conacted their C.S. Many emails back and forth since December 2022, and all I am getting is the run around. B.O.L.O

Date of experience: February 7, 2023
Florida
2 reviews
1 helpful vote
Follow Donovan F.
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I would give a ZERO star for ratings experience, but obviously not allowed.

After many successful attempts to verify who I am Via I.D, bank account, phone#, location etc. In efforts to withdraw my coins, ETORO, including the supervisory Staff (Cesar, Val, Roxanne, Sarah, Zayne, and others unidentified) refuses to release my coins. This has been going on for over a month. Would not recommend this exchange due to proof it is built on perpetration/criminality, as their main focus is to steal from their customers as much and as often as possible. B.O.L.O. These people are horrible human beings (wolves in sheeps clothing)!

Date of experience: January 6, 2023
AE
1 review
0 helpful votes
Follow Jack S.
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No Name
December 19, 2022

WORST PLATFORM EVER! DO NOT WORK OR OPEN AN ACCOUNT WITH THEM!
Full of suspicious stop loss, high spreads, limited trades in crypto with Control on the sell/buy button! They Control the leverages, in short: THEY WILL MAJE SURE YOU WILL LOSE YOUR MONEY!

Date of experience: December 19, 2022
District of Columbia
5 reviews
31 helpful votes
Follow Cowell T.
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They hire a third party to get rid of you. A very well-organized criminal organization this platform but REimburse SOlutions helped me fix things.

Date of experience: October 6, 2022
GB
1 review
0 helpful votes
Follow Mir K.
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Stay away from Etoro
October 6, 2022

Honestly Stay away this company is ruthless and bullying. I opened an account with etoro 5 years ago and had some crypto currencies around 9k dollars. The price dropped significantly turning more than half in losses. I kept it open with a hope that the price may increase and I can get my money back. Early this year around May I had few messages from etoro to verify my account by uploading photo Ids and all this messages went to my junk mail which I never checked. Had a single missed call and I tried to call back and realised can't do return call to etoro.
One morning I opened my account and got shocked, nothing was there and all my position been removed. And the paper losses have been turned into real loss. I tried to contact them but a complete waste of time and they dont listen. They have the option and control to freeze, block or close the account. They could have block me or frozen the account But no, they have the upper hand and use the aggressive option to close my positions and my hope of the future recovery has completely diminished. I lost my very hard earned money. You cant make a return call and if you do not check your emails whatever reasons, you get a shot in your eyes and never see you money again. Please Stay away!

Date of experience: October 6, 2022
Spain
2 reviews
2 helpful votes
Follow George B.
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Etoro is becoming a scammer platform, do stay clear. They could have ruin me off if not for the intervention of aptrecoup.org which came to my rescue when I visited their website

Date of experience: July 11, 2022
Mexico
1 review
0 helpful votes
Follow Gio F.
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I have make several wires all time they request the same bank details despite the fact that every time they receive a wire they know for sure which users made the transaction, it seems like a comercial practice to delay the funds.

Date of experience: May 31, 2022
Ohio
1 review
1 helpful vote
Follow Noneya B.
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Etoro is complete garbage. They delisted Cardano for the U.S. in Nov. Of 2021 with no prior warning and for no good reason. They cost their clients multiple months of staking rewards and had no wallet support for months so that clients could move their holdings to another platform or a person wallet. NEVER EVER use this thieving platform. I'd give them zero stars for a rating if it was allowed.

Date of experience: May 24, 2022
GB
2 reviews
1 helpful vote
Follow Raga A.
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Genuine platform
May 11, 2022

I am really impressed with how fast you trade on the site. It's so easy to make money here. You can start making money on this platform weekly without any stress.

Date of experience: May 10, 2022
California
1 review
0 helpful votes
Follow michelle w.
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Etoro is a scam
April 1, 2022

Etoro is a scam. They kicked me out without properly guiding me and would not let me move my cryptocurrency out to my wallet. Please stay away.

Date of experience: April 1, 2022