Clothing Shop OnlineReviews 111

I purchased 4 Gildan long sleeve t-shirts from a Walmart marketplace seller by the name of Clothing Shop Online, LLC. The shirts were not the correct size so I went to my local Walmart's to return them. I received all 4 shirts in one package and had repacked them in the same envelope in which I received them. At the store, I was told I had to return each shirt individually pursuant to the Seller's policies. I purchased envelopes from Walmart and repackaged the shirts individually. I was given a receipt and told I would receive a refund once the items were delivered to the Seller. It was not until I got home that I noticed I was being charged $5.00 for shipping fees for EACH shirt. That totaled $20.00 for shipping. I only paid $28.00 for the shirts so my refund was going to be a grand total of $8.00! No one told me at any time I would be charged anything for returning non-conforming goods, let alone outrageous fees to return the items. If I had been told, I would not have agreed to it. I would have donated the shirts to Good Will instead of bowing to the ridiculous demands of the Seller. Upon contacting Seller they refused to do anything to correct the situation.

I am furious! I was never given a refund for part of my order that i have contacted this company about 3 times. Gave proof of delivery. Return authorization number. Have had 3 diff stories on the status of my return. Now I am told I will not receive the rest of my refund in the amount of $62.73 and your company has its merchandise in hand and left me out of pocket with lies.

I was told by a manager exactly how to include the RA #'s on the label. I did so. One chat rep told me the return was being processed for both orders as I was also told they could both be retuned in one package with both RA#'s on the same label. The next rep when I still didn't receive my refund said he couldn't even find my return even though I also provide proof of delivery. The third rep told me they saw one return but not the other yet they were in the same package so that makes zero since. I was told he would put in to have the warehouse check on this and I would be contacted. Never was. After this back and forth I let the rep know I would have to dispute the charge with PayPal (the form of payment) since the stories were so inconsistent with the reps and I returned everything and had to get RA do to so in the first place.

The package weight shows there was multiple orders so this cannot be denied. When I mentioned I felt I needed to dispute this because I was told diff stories of not receiving my return, I was then threatened and told I would not receive my refund if I did that. I let him know I wasn't being refunded on their end and I did not know what else to do. Here I am 2 months later and still no refund for my merchandise that has proof of delivery. I have tried calling multiple times and always getting a machine

I still have not been refunded the balance of my return. You received the return on 11/29/16 so 15 days to refund the balance you owe me is more than enough time. You did this same thing to me on another purchase I returned and it's really a sad commentary that I have to beg you to refund me the balance you owe me. This is a horrible way to treat a customer and I should never have to email you multiple times just to get you to refund me what I am owed. You have the worst customer service on Amazon.

I ordered a dress shirt for work, which the company passes off as a COBALT BLUE. Cobalt is the only color allowed at work. The color was clearly marked as cobalt blue, and the shirt even states that it is. Once I received my shirt, I was highly disappointed. Their COBALT is in fact a baby blue, and not cobalt at all.
Unless you are ordering an average color, I do not suggest ordering from this site for work shirts. They clearly do not know what Cobalt Blue looks like.