Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Clearly

Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Clearly?
grey stargrey stargrey stargrey stargrey star

Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Dewight E.
Unfollow Dewight E.
Share Review
Report Review

Excellent
August 3, 2021

My experience has always when dealing with Clearly!

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Todd A.
Unfollow Todd A.
Share Review
Report Review

Excellent customer service!
August 3, 2021

The contacts arrived quickly and they are excellent!

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Rodney Y.
Unfollow Rodney Y.
Share Review
Report Review

Delivery arrived after only a few days, much earlier than expected. Thank you!

Date of experience: August 2, 2021
Angela C. — Clearly Rep
over a year old

Hi Rodney, thank you for your review! We love surprising our customers with our speedy services, and we're definitely looking forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
Follow Kelly T.
Unfollow Kelly T.
Share Review
Report Review

Very fast
August 3, 2021

Took two days to get here. Very quick and convenient

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Carol R.
Unfollow Carol R.
Share Review
Report Review

Great
August 3, 2021

Prices could be better, and shipping cheaper,
When I order it comes within 2 days, which is quick.

Date of experience: August 2, 2021
Angela C. — Clearly Rep
over a year old

Hi Carol, thank you for your review and feedback. We're glad to hear that you're enjoying our speedy services! We recommend checking www.clearly.ca/coupon-codes when placing your next order with us to check for any all the currently active promotions we have available that you can take advantage of on your next order with us, to get the best bang for your buck! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
Follow J C.
Unfollow J C.
Share Review
Report Review

Happy Eyes
August 3, 2021

Quick and easy to use online shopping. Fast delivery. Great quality products and loved the little note and candy. No complaints here

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Carrie D.
Unfollow Carrie D.
Share Review
Report Review

Fast and perfect
August 3, 2021

Faster than expected and perfect! Cheaper than my optometrist at home

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Kelsey N.
Unfollow Kelsey N.
Share Review
Report Review

Dependable contacts
August 2, 2021

I always order my contacts from Clearly and have yet to be disappointed!

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Camille Y.
Unfollow Camille Y.
Share Review
Report Review

Love my contacts as always!
August 2, 2021

Night and day are awesome. They don't dry out my eyes!

Date of experience: August 2, 2021
Canada
2 reviews
0 helpful votes
Follow Penny U.
Unfollow Penny U.
Share Review
Report Review

Contacts
August 2, 2021

Arrived right on time and everything was great! I received free shipping as well as 15% off, keep up the fabulous service

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Dawn G.
Unfollow Dawn G.
Share Review
Report Review

Best ever
August 2, 2021

Love ordering from this site… fast delivery.
I've never have any problems been order though this site now for years

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Tracy Q.
Unfollow Tracy Q.
Share Review
Report Review

Correct order, quick delivery as usual.
Customer service has zero product knowledge and cannot be relied on for advice

Date of experience: August 2, 2021
Angela C. — Clearly Rep
over a year old

Hi tracy, thank you for your review. We're truly sorry to hear of the experience received. We want to make sure our customers inquiries are all being answered as thoroughly as possible. We'd really like to look into this further for you, so we'd love to reach out to you directly. In order to do so, we'll need some further assistance from yourself. Please respond to us with either your order number, or the email address you had used to have your order placed, and we'll take it from there! We thank you for your patience and understanding on this. - Team Clearly

Canada
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Best way to shop for contacts
August 2, 2021

As always, very easy to access what I wanted on line and delivered even more quickly than promised.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Glenn Z.
Unfollow Glenn Z.
Share Review
Report Review

Perfect
August 2, 2021

Quick shipping, excellent customer service.
Will be back for more!

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

Always great service
August 2, 2021

Everything was perfect as usual. I got exactly what I needed in a timely manner.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Eunice L.
Unfollow Eunice L.
Share Review
Report Review

Fast delivery
August 2, 2021

I have ordered a few times (mostly contact lenses) before making this review. I appreciate the fast and accurate delivery, plus a little surprise inside the box.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Karen I.
Unfollow Karen I.
Share Review
Report Review

AWESOME
August 2, 2021

Thank you... was a little later than normal... but all good. Thank you!

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Michelle K.
Unfollow Michelle K.
Share Review
Report Review

Always reliable
August 2, 2021

I exclusively order from clearly because of their excellent communication and quick, correct deliveries.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Cathy O.
Unfollow Cathy O.
Share Review
Report Review

Fast delivery
August 2, 2021

Very happy, will definitely keep ordering from here

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Website error
August 2, 2021

The website would not allow me to check out. I tried from three different devices on different days.

Date of experience: August 2, 2021
Angela C. — Clearly Rep
over a year old

Thank you for your review Kevin. We're sorry to hear that you ran into some technical issues while trying to have your order placed. We'd really like to look into this further to see how we can help rectify this for you, so we'll be reaching out to you directly. Thank you for your patience and understanding. - Team Clearly