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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Amanda G.
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Great products
August 28, 2021

Thanks for the fast delivery and great products at a decent price. Love the contacts every time I order them.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Good
August 28, 2021

My Order came fast excellent!
I always get contactless from here
It's good deal when I order 2 package

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Long time customer
August 28, 2021

Prompt service, fast delivery. Satisfied with products.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Fast!
August 27, 2021

Good experience :) my contacts came way faster than expected and nothing was damaged during shipping.

Date of experience: August 27, 2021
Samuel H. — Clearly Rep
over a year old

We're so thrilled to to hear this, Emily! Thank you so much for your review! Please don't hesitate to let us know if there is anything more we could do to improve your experience and make it worth 5 stars! - Team Clearly

Canada
1 review
0 helpful votes
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Very pleased!
August 27, 2021

Ordered prescription sunglasses... fabulous price and great optics! Can't say enough good things about this great company. Was also very impressed with how little time it took to receive once ordered... so fast!
I will definitely be ordering again as my wife also saved about 100% on her contact lens prescription.
Yup... we are impressed.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Good service
August 27, 2021

The experience ordering this time was smooth although the time it took to receive the contact lenses was a bit slow (about 1 week and a half). I'm so used to 1 to 2 day delivery times from Amazon that 1.5 weeks feels long now. Otherwise, very good.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Contacts
August 27, 2021

Fast turnaround great product
Repeat customer always great service

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Service always great, very fast and efficient ordering even when having to wait for manufacture part of order

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Quick & convenient
August 27, 2021

Great, easy to order, arrived fast for half the price I was paying at my optometrists.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Contact order
August 27, 2021

Reordered a previous order I had made to restock my contacts.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Great
August 27, 2021

I needed help from an agent for this order and they were extremely helpful and super friendly and took care of all the details. The order then arrived much sooner than expected. Thank you!

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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New User
August 27, 2021

The quality, for reading small type, is not as good as it was for the trial pair I got from my optometrist. The lenses seem to be flimsier than the trial pair and may be that is the reason I have more difficulty reading small print. Otherwise, for the price, I can't complain and will very likely re-order.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Awesome company to buy eyewear from
August 27, 2021

I have been ordering contacts from Clearly Contacts for a few years and they have always had the brands I look for. They have great customer service. Website is easy to navigate. Keep up the good work!

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Service
August 27, 2021

Good customer service. Very happy with the product and how my inquiry was treated!

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Great Customer Service
August 27, 2021

I had a delivery issue. Customer Service was quick to respond and satisfied the situation.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Quick and easy service
August 27, 2021

The whole online process took less than five minutes and I received my order very quickly without have to do an express shipment.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Great service
August 27, 2021

Timely delivery and great way to purchase products.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Always easy always fast
August 27, 2021

I just say refill order and boom in like 2 days the contacts are in my mailbox.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Speedy delivery and great prices
August 27, 2021

I always receive my order quickly and at an affordable price!

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Lenses
August 27, 2021

Good as usual. Thank you. Very easy to complete order.

Date of experience: August 27, 2021