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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Nice Glasses at resonable cost.
Saves time, saves gas with less travel.
Great Environmentaly way to get glasses.
This is the 4th maybe 5th time I've ordered glasses and I love every pair. This pair is a little small but that's on me for not looking at my old size.
I received these coloured contacts in a timely manner. They are comfortable to wear and look great! I thought they were reasonably priced too.
Contact Lenses were great. Only got the 5pack to test and they did the job.
I have never had an issue with Clearly. Glasses fit great, service is fantastic and shipping is quicker than you expected. They always keep you in the loop every step of the way.
I ordered 3 sets of glasses. One set was crooked so I requested a replacement, there were a few mores steps to the process than I expected but in the end the glasses were replaced or repaired and I was happy with the results.
We are very happy to know that you had very good words to say about your experience with us, Lori! Your feedback is very important to us as it encourages us to strive harder in servicing our customers. Please let us know if we can do anything to make your experience worthy of 5 stars! - Team Clearly
I ordered two sets of glasses and both arrived in short order and do the job.
We are glad to note that we have met your expectations and value for money, Shawn! We are most concerned with the satisfaction of our customers and your positive feedback is of great value to us. We look forward to having the pleasure of serving you again soon. Please let us know if we can do anything to make your experience worthy of 5 stars! - Team Clearly
Fast and easy ordering arrived in 3 days, many choices of products
Customer retention item, all went well. Review based on this experience.
We are very happy to know that you had very good words to say about your experience with us, Laura! Your feedback is very important to us as they encourage us more to strive harder in servicing our customers. Please let us know if we can do anything to make your experience worthy of 5 stars! - Team Clearly
The product arrived on time and as purchased. I will be back when I need more contacts
Initially, I had problems with adjusting to progressive lenses. In truth, I had given up the idea of them and had settled for single vision glasses. But, Megan W at customer service noted in my review, that I was not happy with the progressives and invited me to return the glasses and they would not only replace them but ensure via photographs that I would be satisfied. Well, long and short of it, the glasses were replaced and all is well. After probably a dozen pairs of progressive, I finally got it right... Thank-you Megan W, your the best!
I ordered two pairs of glasses because I couldn't decide which style I preferred. I received both in a timely manner, chose to keep one pair and return the other. I am very happy with the pair I kept, they are stylish, comfortable and the correct prescription. The return process was simple.
Thank you for the prompt and excellent service. I will certainly order again in the future.
We are delighted to read that you had an excellent experience, Sharon! It is always encouraging to learn that our customers are satisfied with our service as it is what we strive for every day. Be sure to let us know how we can get to 'love' with a full 5 stars! -Team Clearly
I ordered 3 pairs of glasses and one of them wasn't according to my prescription./ i called and really easy I was able to send the wrong pair and get a replacement. I would definatelly come back as a customer
Received my contacts in a reasonable amount of time. Couldn't find any differences between these and the contacts I was buying at the eye doctor.
Ma première commande, je n`étais pas capable de m`ajuster à la prescription, j`ai téléphoner à un de vos représentants et avec lui nous sommes rendu compte que la prescription n`était pas la bonne. Alors il m`a donné une autorisation de retourner et maintenant avec la nouvelle prescription tout est parfait.
Je vous remercie de votre collaboration.
Bien à vous,
Hélène Laroche
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're glad to hear it, Marie. Be sure to let us know what we can do better to merit 5 stars! - Team Clearly