On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
Overall shopping and shipping was great and easy. Frames are very poor quality and the ear pieces falling apart.
Love these frames and will for sure buy again. Delivery was fast, claiming my benefits was easy.
Affordable quality product coupled with Excellent service.
Great service. Very efficient and checked to make sure my parcel arrived ok.
I will definitely order them again! I have used acuvue for the past 20 years but they got discontinued.
Couldn't be happier with my order, both pairs fit great and very happy with customer services response with correcting my prescription after I had accidentally put in the wrong one
But I have received compliments and they fit nicely so I'm going with it.
I input the wrong prescription and called to do an exchange. The representative walked me through the process and we have the correct glass on the way in no time. My son loves being able to see so clearly ( ;)) now.
I received my new contacts quickly and I'm happy.it was easy to reorder.
Good. I'm satisfied with both pairs of glasses.
I don't have anything else to say.
We are most concerned with the satisfaction of our customers and your feedback is of great value to us, Marcia! Thank you for choosing us and we hope that we will have the honor of serving you again very soon. Someone from the team will be reaching out to see how we can properly earn five stars! -Team Clearly
Mara was awesome, got the eyeware I wanted, delivered in a reasonable time frame, I will definitely use you guys in the future and, would recommend Clearly.
Every pair I've ordered from Clearly are excellent quality and delivered in timely fashion. Very happy customer.
Thank you very much for your feedback, Ron! Your kind praise is much appreciated. We are delighted to read that you had an excellent experience. It is always encouraging to learn that our customers are satisfied with our service as it is what we strive for every day. Be sure to let us know how we can get to 'love' with a full 5 stars! -Team Clearly
I ordered several times and I've always been happy with the services. It's easy and quick
We are glad to note that we have met your expectations and value for money, Sophie! We are most concerned with the satisfaction of our customers and your positive feedback is of great value to us. We look forward to having the pleasure of serving you again soon. Please let us know if we can do anything to make your experience worthy of 5 stars! - Team Clearly
I based my decision on the "try me" basis. What I didn't realize was that when using that function, your distance from the screen determines the size on you face. I thought they looked alright. But in actuality they are much too large for my face. My bad. Next time I am going to stick to the "MyFit" function. I didn't return them because it was my mistake. The quality is excellent and I will find some use for them.
We really appreciate you sharing your experience, and feedback. Please be assured that we want our customers to be 100% satisfied with their glasses, and we have a super-easy 60-day return policy if it doesn't work out (whether due to fit, style, color, prescription, or something else!). We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly
At first he didn't want to order any, then right after ordering the first he wanted a second pair. He was really looking forward to getting them and was very happy when he finally did. Now he has 2 pairs that he can choose from.
Very easy to order using your current prescription. Comfortable, lightweight, at a fraction of the cost.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
We're terribly sorry to hear that you had such a bad experience with your new glasses, Donovan! The quality of our products is really important to us, and we're concerned to hear about what happened with this pair. It looks like our team was able to provide further support in the meantime, and please let us know if there is anything more we can do to help as well. Thank you so much! - Team Clearly