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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Got them within a week, they fit, and you can't beat the price
Bought 2 new pair of glasses. Both plastic frames which is what I prefer. They were good deals and alright quality. Both pairs fit better than I expected.
So easy and affordable, I paid so much more at the optometrist's office.
I will be ordering mine this way for some time.
Very convenient as well.
I ordered contacts for cosmetic purposes and the colour was not as it appeared online. I wanted a deep green colour but received a bright green that I can not wear in public.
What a disappointing experience, Anna! We're truly sorry about this and we'd love the chance to investigate this issue further, and help! We'll reach out to you directly to get to the bottom of this and make things right for you. - Team Clearly
The daily cases are hard to rip apart. I often accidentally open two at once because there is no perforation. Poor quality with the packaging makes it wasteful.
What a terrible experience, Natashia! We're truly sorry about this and we'd love the chance to investigate this concerning issue further, and help! We'll reach out to you directly to get to the bottom of this and make things right for you. - Team Clearly
I can see clearly now the rain is gone
I can see all obstacles in my way
Gone are the dark clouds that had me blind
It's gonna be a bright (bright)
Bright (bright) sunshiny day
It's gonna be a bright (bright)
Bright (bright) sunshiny day
Oh, yes I can make it now the pain is gone
All of the bad feelings have disappeared
Here is that rainbow I've been praying for
It's gonna be a bright (bright)
Bright (bright) sunshiny day
Look all around, there's nothing but blue skies
Look straight ahead, there's nothing but blue skies
I can see clearly now the rain is gone
I can see all obstacles in my way
Here is that rainbow I've been praying for
It's gonna be a bright (bright)
Bright (bright) sunshiny day
It's gonna be a bright (bright)
Bright (bright) sunshiny day
It's going to be a bright (bright)
Bright (bright) sunshiny day
Bright, bright, bright, bright, bright, (bright) bright (bright)
Sunshiny day
It's gonna be a bright (bright) bright (bright)
Sunshiny day
It's gonna be a bright (bright) bright (bright)
Sunshiny day
It's gonna be a bright (bright) bright (bright)
Sunshiny day
Bright, bright, bright, bright, bright (bright) bright (bright)
Sunshiny day
Selection process of frame and glasses was very easy. Received my glasses on time and was perfect fit.
I received my complete order. While my glassed were perfect, my wife is having difficulty seeing properly with hers. She has already visited your retail store in our city for an adjustment, but continues to experience difficulties. She will continue to wear, and may need to visit your store again for further adjustments.
Oh no! We're so sorry to hear this Len! We want our customers to love and be 100% satisfied with the products they receive from us, so we're more than happy to help make this right for you. We want to further investigate why this is happening with you, so someone from our team will be reaching out to you directly very shortly with assistance. Thank you for your patience and understanding. - Team Clearly
From the virtual "try on", to the delivery, to the quality and cost. I was a bit leery about ordering glasses online but now I will never get my glasses from an expensive optometrist office again.
The quality of the glasses are comparable to the ones I got from the opticians business but I saved over $300. How can they justify charging that much when you can get the same quality this way.
I am completely satisfied and recommend Clearly 100%!
I'm so happy with my new glasses! Affordable, stylish, perfect prescription, and fit. So excited!
Fast and hassle free. The website is convenient. My return process was hoops free. The new eye glasses suits me better. I love ‘em.
It was not happened before after you changed Shipping company, My address and Phone No. Ware wrong, it was terrible service
We're so sorry to hear this negative experience, Keiko! We intended for the surprise upgrade to help ensure that you would receive your order as fast as possible. We can see how this has now had the opposite effect, and we'd appreciate the opportunity to make things right. Someone from our Customer Care Team is going to reach out to you directly to help! -Team Clearly
I haven't seen everything so far I am quite pleased with the service and the product.
Was fine - did not know how to return so i have kept them and they will just sit in my drawer.
I am sorry to hear that it didn't fit, TJ! You might want to check this link for your future reference on how to make sure it will be a good fit: https://www.clearly.ca/thelook/how-to-buy-glasses-online/. If they're genuinely too big/small you can always avail yourself of our great 60 days (during COVID!) return policy for glasses in their as-new condition. We would love to be able to help out when things don't quite go as planned and one of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly
Easy to sign up and follow the steps to get set up with the right pair of glasses! Never again will I order anywhere else! Thank you for quality products at an amazing price! You guys are the best! Thank you.
I was satisfied with my order. It came very quickly.
Great experience on first order of biofinity contact lenses, quick and easy and that's how I like it!
Received my newest pair (I think this is my 10th pair) of eye glasses and am very satisfied with the Style, Fit and Rx.
Thanks for making this task so easy Clearly!
Overall, they are quite good. But too expensive. The delivery and shipping experience was positive overall.
Thank you very much for your feedback, Thomas! Your kind praise is much appreciated. If the price seems a bit steep, you can check our promos or price match to get it cheaper. Please see the link here: https://www.clearly.ca/coupon-codes. You may also check our social media pages for codes that will provide you with an additional discount as some codes are advertised there and not on our website! Someone from the team will be reaching out to see how we can properly earn five stars! -Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We are most concerned with the satisfaction of our customers and your feedback is of great value to us, Denise! Thank you for choosing us and we hope that we will have the honor of serving you again very soon. Be sure to let us know how we can get to 'love' with a full 5 stars! -Team Clearly