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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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The order came and was what expected. The frame selection on video online is a bit difficult to judge and I ended with pair to return. NO problem with return or refund and my second pair work well.
Easy. Affordable. Good quality. Quick shipping. The only thing: I miss the case!
We ordered two glasses from this site, hassle free.
I have only one concern, the Ray-Ban sunglasses I received doesn't have Ray-Ban logo on top of the glass.
But the glasses were customized, so not sure whether it's a miss or what.
Thanks so much for the great review and feedback Syed! We'll be more than happy to clear this up for you, when you choose our custom quality prescription lenses, the lenses themselves will not have the Ray-Ban logo (just your Ray-Ban frames!) Ray-Ban branded lenses are only included when they're purchased as plain non prescription sunglasses. We hope this helps! If there's anything else we can assist with, please feel free to reach out to us! We look forward to 'seeing' you again soon! - Team Clearly
I have been a customer for years and ordering is easy and delivery is quick. I don't believe you could get better prices anywhere!
Thanks so much for your review, Christopher! We really appreciate the feedback and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Delivery was rapid and prices were much more fair than going to my usual optometrist. Quality, cleanliness and safety was also great
Thanks so much for your review, Linda! We really appreciate your feedback and support! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
My new glasses fit perfectly and they're well made. I've ordered from one of their competitors before, and those glasses were not the right strenght and gave me a very uneven vision. Clearly is undoubtedly the best for me!
Thanks so much for your review, Maude! We're so glad to hear you're enjoying your new glasses, and we really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Brad! We're so glad to hear you're loving your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Luis! We really appreciate your feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I had a slight problem w my order, so I was able to easily send back my glasses for replacements!
Hi John, thanks so much for your review! We hope your new replacement glasses are working out well for you! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Glasses arrived sooner than anticipated. They are exactly what I was wanting in a pair of sunglasses.
Hi Paula, thanks so much for your review! We really appreciate the feedback, and are glad to hear you're enjoying your sunglasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Fast shipping and great quality for the price and absolutely fantastic customer service. Own three pairs and have no complaints
Hi Liana, thanks so much for your review! We really appreciate the rating and feedback, and we'll be sure to pass the kind words on to the team. If there's anything we can help with, please feel free to reach out! We hope to 'see' you again soon! -Team Clearly
Ordered contacts from here. Super easy to navigate on the website and great quality product!
Hi Stefanie, thanks so much for your review! We really appreciate you placing your first order with us and sharing your feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Quick service quality product at a good price. This is my second pair. Like the look
Hi Benoit, thanks so much for your review! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We're happy to help! -Team Clearly
I am always pleasantly surprised when order progressive lenses from Clearly... this was a great fit, fast shipping, highly recommend, will use again
Hi Kelly, thanks so much for your review and kind words! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Visited a Clearly store, was a seamless experience start to finish, and wearing their branded glasses now, they're fine and the price point was perfect.
Hi Michael, thanks so much for your review! We really appreciate the feedback, and will be sure to pass the kind words on to our retail team. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
We're sorry to hear this, Walter. We really would like to hear how we can turn this experience around! Please do not hesitate to reach to us - we're here to help. - Team Clearly
Hi Nina, thanks so much for your review! We're glad to hear you've received your order. If there's anything we can help with, please feel free to reach out. We're happy to help! -Team Clearly
Decided I wanted to be able to wear glasses on a bikepacking trip instead of contact lenses. Doing so would mean I didn't need to carry a contact case, solution, spares, or worry about sticking dirty fingers in my eyes! And since I went with transition lenses I also didn't need to bring sunglasses or worry about swapping glasses if it was too bright out. Perfect!
Thanks for the great feedback, Sean. Transitions glasses are a perfect bikepacking companion - bonus points for keeping bugs out of your eyes on any downhill parts of the journey!
We're glad we could get you outfitted with a new pair in time for your outing! - Team Clearly
The experience was okay I have ordered from you before, and been very happy. My only complaint is that the frames of the glasses I bought are not the quality I would have expected from RayBan and I would have chosen a different frame had I known they were lower quality. I cannot replace them at this point as I have to wait for my benefits for two years, so I am stuck with them. My previous orders have been fine but these are quite cheap for the price I paid. Is there any policy for that with you, if a customer is not happy with the quality can they be replaced with an alternative?
Thank you for sharing your experience with us, Kristie. We're so sorry for this frustrating experience! We're glad to see that we were able to reach out to make things right and get you a pair of replacement glasses. If you have any further questions or concerns, please do not hesitate to reach out. - Team Clearly
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Thanks so much for your review, Janice! We're so glad to hear you're enjoying your second pair of glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly