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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Re-ordering and delivery were quick and easy, and the contact lenses are great.
Overall reliable and great service.
Fast service and quality contacts I had some decent eye ware and would order again int hee future
Hi Amanda! Thanks so much for the great review! We're excited to hear that your enjoying the products received from us, and we're definitely looking forward to 'seeing' you again real soon!
If there's anything we can help with, please feel free to reach out! - Team Clearly
My new sunglasses were easy to order and arrived before the expected date. I am very happy with them
Thanks so much for your review, May! We're glad to hear you're enjoying your sunglasses! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Quick and easy to order. A lot of choices and styles to choose from.
Thanks so much for your review, Kevin! We hope your daughter is enjoying her new glasses! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
No issues. Prompt delivery. Happy with being able to order & have delivered to a different address that we're staying at for awhile.
Thanks so much for your review, Laurel! We're very proud to offer the fastest shipping (meaning, picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), and we're glad to hear you received your order alright! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Love buying from clearly they are so easy to exchange return and re order. Great prices too!
Thanks so much for your review, Tara! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Steve! We really appreciate the feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
They fit perfectly and they are very comfortable, totally what I was expecting, thank you so much
Thanks so much for your review, Paul! We really appreciate the rating and feedback. If there's anything we can help with, please feel to reach out! We hope to 'see' you again soon! -Team Clearly
This is the second time I have ordered contacts from Clearly and I have been very satisfied both times.
Prompt customer service and delivery, I recommend this company
Thanks so much for your review, Shannon! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out! We hope to 'see' you again soon! -Team Clearly
Usually I get the items in 3-4 days, this one was in more than a week, I think it is cause the Pandemic.
I needed a new prescription and screen protection for my long hours at the computer. Love my new glasses and contacts.
Thanks so much for your review, May! We're so glad to hear you're enjoying your new BlueReflect glasses. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Overall I am very happy with my new sunglasses. I have a strong prescription so I was a little worried about ordering. My glasses came quickly. They look good on me and I can see very clearly with them!
That's great to hear Bonnie! We know ordering frames online for the first time can be a bit tricky for everyone, and that's why we have some great tools available to help make things easier for you! The MyFit tool is great for filtering out all frames in your preferred sizing. From there you can narrow down your search by color, shape, material etc. If you find you have too many choices and can't decide on one, we have a great Virtual Try On feature which allows you to see how the frames will look like on first, to help make your final decision all the more easier! We're looking forward to helping you find that next great style real soon! If there's anything else we can help with, please feel free to reach out! - Team Clearly
Thanks so much for your review, Alana! We're really proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), so we're glad to hear you received your order so quick. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
The delivery was very quick. They are to big. I didn't send them back as it would be the only glasses I would be allowed to return. I keep having to push them up. My husband has tried to adjust them but they keep sliding down on my nose. I will try and take them to a optometrist to see what they can do.
Good day Doreen! Thanks for the review and feedback on your Ray Ban frames!
We’re sorry to hear that the frames are a bit to big for you! If they're genuinely too big, you can always take advantage of our great 14 day (60 day during COVID!) return policy for glasses in their as-new condition. However, if they're just slightly loose a little fine tuning would make a huge difference for you and is something you can do at home! See our helpful blog article for a guide on adjusting your temples here: https://www.clearly.ca/thelook/how-to-adjust-glasses. If this doesn’t work, let us know, and we’ll be more than happy to see what we can do for you! - Team Clearly
Thanks so much for your review, Marie! We really appreciate the rating and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Fast and a great product with good packaging, love the product what exactly i wanted inside the store and what i needed.
Thanks so much for your review, Paul! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
The arm of my glasses now has a crack by the earpiece. Wondering about a warranty
Hi Sherri, thank you for your review, we truly appreciate it, although we’re very sorry to hear that there is an issue with your eyeglasses. We want to make sure our customers love the products they receive from us, so we want to make this right for you! We’ll be glad to DM you and discuss this further! If there's anything else we can help with, please feel free to reach out! We hope to 'see' you again soon! -Team Clearly
Great product, easy to get new contacts without having to go into the eye doctor. I got the contacts I order within 2 or 3 days.
Thanks so much for your review, Wendy! We're really proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), so we're glad to hear you received your order so quick. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
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Thanks so much for your review, Deena! We're glad to hear you're enjoying your contact lenses. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly