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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Nisha H.
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Good product
September 27, 2020

Great product! Very easy to choose from a good selection, very prompt delivery and service. Went to get it fitted at the store, was impressed by the care they are taking during the pandemic.

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Nisha! We really appreciate the feedback, and will be sure to pass the kind words on to the retail team. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great glasses great prices!
September 27, 2020

I've bought 4 different pairs of glasses and have had a great experience with Clearly.

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Aprylle! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow D E.
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Very fast!
September 27, 2020

Glasses came even sooner than the earlier than expected date we were told!

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review! We're proud of the great value and super convenience we can bring to your glasses experience, so we really appreciate this feedback. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Excellent
September 27, 2020

Wonderful customer service and super happy with my new glasses.

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Christine! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great stuff and fast delivery!
September 27, 2020

Great! As expected and fast delivery! Easy to order online. Great prices with a wonderful selection. Highly recommended!

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Brian! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Awesome
September 27, 2020

I was very pleased with the service. I would recommend anyone to shop this way.
Price is right and easy to do. I had a friend help me the first time

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Heather! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Wonderful experience yet again!
September 27, 2020

My first order got lost and a replacement order was sent promptly with no questions asked. Yet another reason why this company has had all of my eye care business for years. Thank you!

Date of experience: September 27, 2020
Canada
1 review
0 helpful votes
Follow Susanne W.
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Need to be clearer
September 27, 2020

This delivery went very good. The first one i ordered did not. I had no idea what i was doing. I ordered my one eye 100 and my other eye 125 i had no idea there was a plus and a minus so when i received them they were wrong. I tried them on and they of course were wrong. They said there was nothing i could do about it. So i was not impressed with my first order so i reordered. Yous should specify on the web site so people understand better

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Hi Susanne, thanks so much for your review. We really appreciate you sharing your experience, and feedback. We'd like to hear more about your experience, and look into it further. We've sent you a message directly, and we look forward to hearing back from you. -Team Clearly

Canada
1 review
0 helpful votes
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Great products, great company
September 27, 2020

I have ordered from clearly for many years and always with the same result. An excellent price, product and service. Very quick shipping. Never had any concerns. Buy both my contacts and glasses from clearly.

Date of experience: September 27, 2020
Canada
2 reviews
0 helpful votes
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ALL GOOD
September 27, 2020

Order was received as expected and glasses look great!

Date of experience: September 27, 2020
Angela C. — Clearly Rep
over a year old

Yay! We're so excited to hear that your enjoying both the Main + Central frames Michelle! That's great to hear! We're looking forward to helping you find that next great pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Very pleased!
September 27, 2020

Great selection, prices, quality, and service.
And just to fill in the required 50 characters, blah blah blah

Date of experience: September 27, 2020
Canada
2 reviews
0 helpful votes
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Love the glasses
September 27, 2020

I had a great experience. Love that I can see how the frames look in me before I buy them.

Date of experience: September 27, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Anna! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Marisa N.
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New glasses
September 26, 2020

Perfect fit and prescription
Fast delivery
Thank you!

Date of experience: September 26, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Marisa! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Excellent service all around
September 26, 2020

Fantastic. The in shop people were very helpful and patient while assisting me. Price point is great for glasses that look this good. Thanks!

Date of experience: September 26, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Riley! We really appreciate the feedback, and will be sure to pass the kind words on to the retail team. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great glasses for kids
September 26, 2020

This was a re-order of the glasses that we had gotten him before and, according to him, they are even better than the originals! The first pair had a small flaw which they took care of instore once we had gotten the glasses.

Date of experience: September 26, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review! We really appreciate you sharing your experience, and feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

New Jersey
1 review
0 helpful votes
Follow Lynnee N.
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Biofinity contact lenses
September 25, 2020

Fast delivery and good service. The contact lenses quality are as I expected. Will use clearly.ca next time as well.

Date of experience: September 25, 2020
Canada
1 review
0 helpful votes
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Happy with order
September 25, 2020

I received my order promptly and I was happy with it.

Date of experience: September 25, 2020
Canada
1 review
0 helpful votes
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Excellent service :)
September 25, 2020

Fast and just what I wanted. Not sure how much I have to write to get this to submit

Date of experience: September 25, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Pamela! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Only place to shop
September 24, 2020

I love that my prescription is saved and that I can purchase my contact lens with just a few clicks. Within two days my contacts have arrived. What could be easier than that. Thank you Cearly Contacts.

Date of experience: September 24, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Myrna-lynn! We really appreciate you sharing your experience, and feedback. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Exactly what I needed
September 24, 2020

Exactly what I needed and delivered fast! Great quality.

Date of experience: September 24, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Whitney! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly