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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Thank you to Clearly, I received my order on time and in perfect condition.
Thank you for taking the time to leave us a review, James. Please don't hesitate to let us know how we can make this a five stars experience! - Team Clearly
I loved how quickly I recieved my contacts. I will most likely order again through this. As my experience was smooth
Thank you so much Samantha! We're glad to hear that you're happy with your order! Please don't hesitate to let us know how we can make your experience even better for the next time! - Team Clearly
Typically Clearly is great (fast shipping is particularly thumbs-up-y) -- that's why I've been ordering my contacts from them for yeeeears.
But, probably due to COVID, they were out of my favorite contact lens brand last time I ordered. I have dry eyes, and I live in the driest freakin' climate in the world - middle of Alberta - so I need really, really "moist" contact lenses. I ended up ordering a different brand, and now my eyes end up super-dry around dinner time with this clearly lesser brand.
Not Clearly's fault... but something to consider when ordering lenses from them. It would've been great if they'd known their supply was running low and sent an email blast to everyone who's bought that brand before.
Thank you for your review! We really appreciate the rating and feedback. We understand that the eyewear we provide is a critical part of our customers' everyday lives, and the importance of knowing when it will be in stock and arrive to you. We're really sorry for the inconvenience this has caused you. We'll be sure to pass along your great feedback to our Marketing Team. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I love how quickly Clearly delivers. I also love how easy it is to order glasses online.
Hi Jennifer, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
Contacts arrived before expected delivery date! Great service, will use again in the future.
Hi Nate, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
It was super easy to order. And it was delivered within 7 days.
Thanks so much for your review, Brittany! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
It's tricky to know if you want to order glasses online -- but I've been quite happy with how easy it's been to return/make changes to my order. I have a challenging situation in how to correct my eyesight for my heavy computer use, so had some trial and error with progressives.
I've been happy with the frames I've ordered over the years.
Hi Wendy, thanks so much for your review! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Very good service, quality and fast and convenient delivery! Thank you!
Glasses came in very happy with the glasses and the quality of them will be buying again
I appreciate the speedy delivery to our rural address as well as the great prices :)
Hi Gina, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
Awesome experience as always. Good service, glasses fit... just great.
Hi Samantha! Thanks for providing this great rating and review we truly appreciate it! We're also glad to hear that your enjoying the Kam Dhillon frames! If there's anything else we can help with, please feel free to reach out! - Team Clearly
I love clearly for the ease of ordering exactly what I need. I've always found the selection abundant and the shipping very quick. I would love to see less shipping charges, but that alone will not turn me away from ordering again.
Long time Clearly client. Glasses and contacts. Such great glasses that I have a huge collection - and growing!
Thanks so much for your review, AM! We really appreciate the feedback--and more importantly, and your continued support for over a decade! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Took a little longer than usual, but not bad considering everything going on in the world
Hi Shawn! Thanks so much for your review and kind words! We really appreciate the feedback, and more importantly your patience during these times. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Hi Jeff, thanks so much for your review. We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback. We hope to 'see' you again soon! -Team Clearly
Easy to use website and prompt delivery. Regular updates by email as to progress of order
Thanks so much for your review, Deb! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
I have been shopping for my contacts from Clearly for about 10 years now and I could not be happier. They have a very large variety of contacts available, their service is very fast and reliable, and their prices are some of the most competitive in the market.
Thanks so much for your review, Ali! We really appreciate your continued support, and such thorough feedback! We hope to 'see' you again soon! -Team Clearly
I had an excellent experience. Ordering online was easy. There were lots of nice glasses to choose from, and the prices were great! I liked that I could see what I looked like, trying on the different glasses online. The checkout process was easy. My order came quickly, and was exactly as described. I will definitely order from clearly again.
Hi Steven, thanks so much for your review! We really appreciate you sharing your experience, and such thorough feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
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Hi Ledan, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly