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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Never had issues
September 30, 2020

Always on time with no issues. Pleased with things

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Ken, thanks so much for your review! We really appreciate the feedback, and your continued support over the years! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great service
September 30, 2020

Excellent service and quick also, good price and good quality products

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Sylvain, thanks so much for you review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great service
September 30, 2020

I haven't had any issues with clearly! I get my orders in a timely manner

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Lindsay, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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These are my first pairs of glasses purchased from Clearly.ca, and I gotta say I'll definitely be recommending the site to those who need it! They're relatively inexpensive and have a great build. Pat yourselves in the back!

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Grant, thanks so much for your review! We're so glad you've tried us out for the first time, and experienced first hand the great value and super convenience we can offer for your eyewear! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Great product at amazing prices.
September 30, 2020

Bought 2 pairs of glass that were both great quality and looked exactly as advertised. Both at 1/4 of the price of the eye dr. I also purchase daily contacts that are the same brand as the eye dr and at 1/2 the price. The shipping is fast even with COVID I received them within 7-10 days Contacts were faster as they didn't need to be customized with lens etc like glasses. I have recommended and referred several people and will continue to order all my eye wear fe clearly

Date of experience: September 30, 2020
New York
1 review
0 helpful votes
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Fisrt clealy glasses
September 30, 2020

Very good customer service, delivery was very quick and glasses fit perfectly

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Ian, thanks so much for your review! We really appreciate the feedback, and we're glad to hear you're pleased with your new glasses. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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The Best
September 30, 2020

Always in time, with the correct prescription, ease to update when the need arises

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Janice, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
1 helpful vote
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First Order
September 30, 2020

Quite painless first order. Had lost my previous glasses so needed to get hold of my optometrist to get the frame measurements. Received the glasses quite promptly - the lenses are great though the frame is a bit of a sloppy fit (though they are supposed to be the exact measurements from my previous glasses). Not a big problem as I only wear them when working on the computer. Will consider ordering again.

Date of experience: September 30, 2020
Angela C. — Clearly Rep
over a year old

Hi Murray! Thanks for your review! We really appreciate the feedback. When it comes to your glasses fitting you perfectly, sometimes a quick adjustment is all it takes! We have a couple of options for this, and we'll send you details directly, so keep an eye on your email inbox! -Team Clearly

Canada
1 review
0 helpful votes
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Good service
September 30, 2020

I get my shipments on time and any troubles I have have been fixed right away.

Date of experience: September 30, 2020
Angela C. — Clearly Rep
over a year old

Hi Mike! Thank you for your review and feedback! We're sorry to hear that you've encountered some issues in the past, but we're so happy to hear that our customer service team was able to help rectify it quickly and easily! We're looking forward to 'seeing' you again real soon! If there's anything else we can help with, please don't hesitate to reach out! - Team Clearly

Canada
1 review
0 helpful votes
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Great product!
September 30, 2020

Fast shipping, great product! Will continue to order from clearly

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Mitch, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Janice R.
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Best idea ever
September 30, 2020

It was easy to input all my information and had them in just over a week. It would have been sooner but my one contact had to be ordered by the company.

Date of experience: September 30, 2020
Canada
1 review
0 helpful votes
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Thank you for another great purchase
September 30, 2020

Contacts arrived on time all for a reasonable price. Once again I say Thank You.

Date of experience: September 30, 2020
Jane S. — Clearly Rep
over a year old

Hi Scott, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so it's great to hear this feedback and we really appreciate it! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Super fast and convenient
September 30, 2020

I received my contacts 2 days after ordering them. Ordering from clearly has been very fast and convenient and I'll definitely order again. I'm very happy with the experience.

Date of experience: September 29, 2020
Canada
1 review
0 helpful votes
Follow Ceilia E.
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Glasses
September 30, 2020

Always happy with my purchaces, the online store is easy to use. I get glasses for my children as well and they are happy with the product

Date of experience: September 29, 2020
Angela C. — Clearly Rep
over a year old

Hi Ceilia! Thank you so much for the rating and review! We're so glad we were able to help provide you and your children with great quality eyewear! We have a wide selection available on our site to meet all of our customers needs and preferences, so we're thrilled to hear all of you were able to find something you're happy with and love! If there's anything else we can help with, please feel free to reach out! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Great service
September 29, 2020

Great service. Fast and reliable. I like the fact that I was being reminded to buy my contact lense supplies when the due date come

Date of experience: September 29, 2020
Jane S. — Clearly Rep
over a year old

Hi Dewi, thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Always solid value
September 29, 2020

My go to for affordable frames and lenses. Blue filter is highly recommended for anyone who stares at screens all day.

Date of experience: September 29, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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.
September 29, 2020

...

Date of experience: September 29, 2020
Jane S. — Clearly Rep
over a year old

Thanks so much for your review! We really appreciate the 5-star rating, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Love my Specs!
September 29, 2020

I love the frame and lens.
Happy with my order. Looking forward order another set of frame

Date of experience: September 29, 2020
Canada
2 reviews
0 helpful votes
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Love your contacts
September 29, 2020

I have always received my contacts on time and keep coming back because of the great service I get.

Date of experience: September 29, 2020
Jane S. — Clearly Rep
over a year old

Hi Julie, thanks so much for your review! We really appreciate the feedback--and more importantly, your continued support over the years since 2016! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Yuliia R.
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First Order with Clearly
September 29, 2020

So far I am quite pleased with the smooth ordering and delivery process. Thank you!

Date of experience: September 29, 2020
Jane S. — Clearly Rep
over a year old

Hi Yuliia, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly