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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Timely Purchase
February 28, 2021

Glasses were for my teenager, inexpensive pair of glasses for replacement of missing ones. Arrived on time.

Date of experience: February 28, 2021
Canada
1 review
0 helpful votes
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Very good specs
February 28, 2021

Everything as expected. Good fit and they work well

Date of experience: February 27, 2021
Canada
1 review
0 helpful votes
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Best Service
April 5, 2021

I've been getting my contacts from Clearly for a couple years now and I am still blown away by how efficient the emails for refill prescriptions are and how quickly I receive them. Thank you!

Date of experience: February 27, 2021
Canada
1 review
0 helpful votes
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Always with Clearly
February 27, 2021

I am a old customer of Clearly and I can say with conviction that Clearly never disappointed me. I always get better pricing with good quality products.
Thanks Clearly

Date of experience: February 26, 2021
Canada
1 review
0 helpful votes
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First order
February 27, 2021

Glasses are a bit loose and fall off my face, not sure what measurement needs to change

Date of experience: February 26, 2021
Angela C. — Clearly Rep
over a year old

Welcome to our site Angela! We're glad to hear from you, although we are sorry to hear having some difficulties with your frames. We'd love to help you out with this, so we'll be reaching out to you directly to see how we can rectify this! - Team Clearly

Canada
1 review
0 helpful votes
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All in all extremely satisfied with my purchase!

I paid about $100 in total for frames and lenses, compared to other sellers Clearly is much more reasonably priced!

Date of experience: February 26, 2021
Canada
1 review
0 helpful votes
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Beautiful Frames, Great Price & Quick Fulfilment. I love the brand names offered and ease of fulfilment also.

Date of experience: February 26, 2021
Canada
1 review
0 helpful votes
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Contacts
April 5, 2021

Arrived on time. Ive always ordered my contacts from here and im always happy with my order. Accurate all the time and the price is reasonable. I wish to have more discounts more often

Date of experience: February 25, 2021
Canada
1 review
0 helpful votes
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Good experience
April 5, 2021

Good quality and price. I like your product. I will buy again and tell my friend about your product

Date of experience: February 25, 2021
Canada
1 review
0 helpful votes
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Placing order was super easy and delivery is pretty quick (even on regular service it was very reasonable).

Date of experience: February 23, 2021
Canada
1 review
0 helpful votes
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Delivery was really fast. I had to make some changes to my order and customer service was just perfect.

Date of experience: February 21, 2021
Canada
1 review
0 helpful votes
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Variety
February 21, 2021

Easy order experience allowed me to add some variety to my eyewear game.

Date of experience: February 20, 2021
Samuel H. — Clearly Rep
over a year old

Thank you so much for taking the time to leave us this great review, Lauren! We truly appreciate it! Please don't hesitate to let us know how we could improve to make this a 5 star experience! :) - Team Clearly

Canada
1 review
3 helpful votes
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Lenses cracked along edges
March 22, 2021

Seems like the lenses we tightened too much, they have feathered cracks along the outer edges. Surprisingly disappointed.

Date of experience: February 19, 2021
Canada
1 review
0 helpful votes
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Love my shades!
February 19, 2021

Clearly contacts is easy and quick and the products are even better in person than online in pictures. Love my new shades... bring on summer!

Date of experience: February 19, 2021
Canada
1 review
0 helpful votes
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Green glasses
March 23, 2021

Great frames, great price! Frames for well on my face, especially since I have a smaller face.

Date of experience: February 19, 2021
Canada
1 review
0 helpful votes
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Great glasses
February 19, 2021

Easy to pick the frame and arrived quick. And fit perfectly. Definitely will purchase again

Date of experience: February 19, 2021
Canada
1 review
0 helpful votes
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Great
February 18, 2021

Fast shipping and great Product, i love clearly contacts! Will Buy again

Date of experience: February 18, 2021
Canada
1 review
0 helpful votes
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Glasses not good
March 20, 2021

My glasses don't open up properly one side it's arm is so stiff I think they will break

Date of experience: February 17, 2021
Canada
1 review
0 helpful votes
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Review
February 18, 2021

Easy and fast. Order arrived on time and very happy with all.

Date of experience: February 17, 2021
Canada
1 review
0 helpful votes
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Thank you.
February 17, 2021

Easy to use lot of choice and secure application to buy. The delevery was rapidly.

Date of experience: February 17, 2021