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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Great website... easy to use, good choices, reasonable prices and quick delivery.
The only thing I'd ask for is longer arm length choices
I bought these glasses during the 40% off lens upgrade sale. This is my second time buying from clearly and the additional cost of upgrade (upgraded to the highest one with blue light protection) is totally worth it. The lens are super thin and look great. The frames like last time came fitting poorly to me. The ear piece needs to be adjusted to my head like all new glasses and I just haven't gotten the nerve to go to a store to get them fixed so for more I just try not to look down otherwise the glasses slide off. But the glasses came as advertised (the ear piece problem is a given and just needs to go in store to adjust) and I am happy with my purchase.
Frames are exactly as described. Great price and great quality. 100% would recommend.
Very quick service! Great quality glasses. Will buy from Clearly.ca again! The problem is I only have 4 eyes and how many pair does a girl need?
Glasses came very quick. One pair the prescription just does not seem quite right. Another pair the frame broke after only wearing them about three times. The third pair I bought seem good so far!
My order was screwed up, then my frames took forever to arrive and they're way too wide and stretched out for my face and one frame is scratched!
My experience with Clearly is exceptional. I've switched to a different brand of contact lenses though and I'm not truly enamoured with them. I feel the power isn't adequate compared to my previous lenses--same power, different brand. Any thoughts?
I put my glasses on, when I move my eyes to the side the lenses becomes blurry. When I'm reading a book the centre of the page is clear while the sides of the page are blurry.
Got what I ordered. Got here quickly. I've used Clearly before and have had no problems.
From beginning to end great service and glasses were great
Love them. Fit and colour is great. Would order again
Order my glasses, they were exactly as shown, arrived very quickly. I will definitely order again.
As in the title a good overall experience. Good delivery in good time and with the discount a very good price
Only issue is that no case was provided when ordering a set of glasses that cost hundreds of dollars. I found that disappointing.
The sunglasses I ordered were slightly tilted at an angle. They were not straight when you put them on the table.
Hi Hanish, thank you for your review. We're sorry to hear of the issues with your sunglasses. We want you to love the products you receive from us so we're happy to help make this right for you. In order to proceed, we'll need some assistance from you. We ask that you provide us with your order number, so we can pull up your account and get things started right away! We look forward to your response. - Team Clearly
My order was a bit delayed, probably because I have such a high prescription, but I kept getting updates as to the status of my request and when it was shipped out. Glad I got my order before Christmas.
I am very very happy with my glasses and the lenses. The service was great and I received my glasses very fast.
Hi Lisa, thanks for your review. We truly appreciate it. We're also glad to hear that you enjoyed both the products you received from us, as well as the services. That's what we aim for with all our customers! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi D. C, thank you for your review. At this time, all of our glasses should have arrived in a cloth pouch, then in a hard cardboard case. We're confident that this is enough protection while the glasses are on their way to you, but we really appreciate your feedback and will be sure to pass this along to the rest of the team for you. We hope to offer hard cases on our website again soon! If there's anything we can help with, please feel free to reach out! -Team Clearly