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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I love my new glasses I received from Clearly. I can see very well with them and they are nice and light.
The was a mix up in my order, they fixed it with no issue received my glasses quickly and have been recommending this to all my colleagues
Be careful. They show a box of of Air Optix for Astigmatism plus Hydraglide, but its actually just the Air Optics for Astigmatism. I waited a week for these, now I have to return them, wait a week for my refund, then reorder the correct ones. Due to covid, money is tight, so I have to wait for my refund before I can order what I expected to get from another seller. As you can clearly see, they use the same box that says Air Optics for Astigmatism PLUS Hydraglide in two different places with two different descriptions. Sounds like false advertising to me. All they said at Clearly is that I should read the description and not to pay attention to the box on display.
I usually buy from Contact Lens King, but I thought I would use a Canadian company this time. Too bad this Canadian company gives Canadian companies a bad name.
They lost a customer
Easy to order contacts online. Fair pricing. Shipping arrived earlier than expected.
Been ordering from Clearly so long that i cant remember how long. Never had a glitch and my stuff is always in stock at a great value
Thank you
Item received. Shipping was fast and exactly what I ordered
Clearly glasses are great, I have worn glasses all my life and the prices and quality are amazing with clearly. They have options for every budget and many styles. The customer service was excellent and I will definitely recommend to others and be purchasing again. I love that clearly has coupon codes to help offset the price as well!
Hi Ashley, thank you for your review as well as sharing your great feedback with us on this! We're so glad to hear that you're enjoying the frames you received from us! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
I was somewhat apprehensive to try ordering glasses online without physically trying them on even though the price seemed too good. The virtual try on view was good at giving a good idea of the look but of course not the feel. I found the frames I liked and selected the lenses to my prescription. The glasses arrived in good time and the frames were extremely comfortable on my face BUT the prescription was off by a lot. Turns out "I" made a mistake in giving the numbers correctly. I contacted customer service who were extremely helpful. Together we entered the right prescription, they sent me a return mailing slip, I packed and returned the old glasses and received my new ones. They work amazingly and I am very happy with my new glasses. I would buy from them again in a heartbeat.
Had to return my glasses due to the wrong prescription, I made a mistake because my left eye changed from -7.00 to +. 5 after surgery. Clearly Contacts made the return and process easy painless, and trustful. I couldn't be happier with the product as I questioned the quality of a more affordable frame.
Great Job!
So easy to buy and fast delivery and good prices but it hasn't been much more than a month or two and one lens has popped out.
Was I supposed to get gummies? YUM!
Seriously y'all are consistent and quick. Have been ordering from you for over a decade
There is a mark on my lens but it's not noticeable when wearing them. Other then that my glasses were perfect and they fit just right.
Hi Shelby, thank you for your review and feedback on this. We're sorry to hear that you've run into some lens challenges. The lenses may smudge up a bit, but cleaning should be quick with the help of our awesome blog. For more on best cleaning practices check out - https://www.clearly.ca/thelook/how-to-clean-your-glasses-the-right-way/. If there's anything else we can assist you with, please do not hesitate to reach out to us! - Team Clearly
Good product and fast delivery! I will recommend to my friend and family!
My order took a very long time and I'm not overly happy with the glasses. They look awful on me and are so thin and cheap. They are so small they look more like children's glasses. We've had a good run clearly contacts, but I think this will be my last order.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Ardelle, thank you for your review and feedback on this. We're so glad to hear that you're enjoying the frames you received from us, and we're looking forward to helping you find that next great pair soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly