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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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With my last order and after some rigorous negotiations I was able to get some replacement contacts that were finally the right size and prescription. They did not replace the entire order just one box. It was only the right eye I had a problem with. Now I am into my replacements and again I am having problems with the right eye. This happened some time before the last problem I dealt with. The right lens is too thick and now they are ripping one after another. Just the right eye for some reason. The left is fine. It is not me it is the lens. I will admit that I am worn out with Clearly. I don't know why there are so many problems. I have been ordering from them for years and it is only in the last couple of years that I have had issues. I am more than ticked off with this company. Tonight I ripped my 3rd lens in a week. They sort of sent me a message asking for details but I have never heard back. Look guys I recommend go to your old fashioned eye doctor and order there. Dealing with Clearly is damn hard work and for me it is just not worth it.
Love my glasses and delivered quickly! Will order again.
Make sure to have your old glasses, prescription and p. D. handy for best online fit of glasses. So many choices! I am very happy with my glasses. They arrived as ordered and delivery was super quick.
I ordered and received my lenses and the order was filled as per my prescription. However, I am very unhappy with my vision. I can only assume that I need to go back to my eye Dr and have my eyes tested again because I cannot deal with this for another 5 months. Problem is that I am probably going to have to pay another bunch of money for new lenses and the 5 months worth that I have will go to waste.
My glasses look amazing, price was great, insurance billing after was no issue, and they were delivered early!
The packaging was super cute too :)
Very good. I did like the courtesy of the sale associate who
Ordered 2 frames. They came promptly — within a couple of days. They didn't fit properly (my fault because I didn't take the time to measure) so I requested a return. Free return and they refunded my money within 2 days! Incredible customer service and I will be ordering again and this time I will take the time to properly fit them.
Great company.
First time I ordered progressive lenses with Clearly. Great quality and speedy delivery. I'm very happy with them and will order again.
Easier to order, great delivery time! Price beats any optical store in the nearest city.
My glasses are amazing, I ordered 2 pairs because I realized I didn't have to pay top dollar for stylish glasses that didn't break the bank! Absolutely would 100% recommend Clearly to anyone looking to purchase glasses or contacts! And the fact that they donate a pair to someone in need only sweetens the deal!
The website was easy to use but the glasses are not a good fit.
The lenses are too small for my face and the glasses themselves will not stay on.
Couldn't be happier with my purchase. I've bought 3 pairs from clearly and will never go back to buying them anywhere else
Hi Melissa, we're thrilled to hear that! Thanks so much for the review and feedback! Sounds like we nailed this order - so if there's anything we can do to help hit that 5-Star mark, please feel free to let us know! We're definitely looking forward to 'seeing' you again real soon! - Team Clearly
Clearly was very communicative as soon as they found that my order might take longer. I appreciate the honesty and don't mind waiting. The items came in good shape and I'm happy with my purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We love to surprise our customers with our speedy services! Thank you for the review and feedback Ken. We appreciate it! If there's anything further we can do to assist you, please feel free to reach out. - Team Clearly