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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Carly W.
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Great customer service!
March 22, 2021

I not only love the glasses I bought but I also really love the service I received they are quick to respond and very helpful. Also very professional when it comes to customers. I have two pairs of glasses from clearly now and love them both!

Date of experience: March 22, 2021
Canada
1 review
0 helpful votes
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I have ordered glasses on a couple of occasions and every time I get a great deal and my glasses come quickly. I have absolutely no complaints about my experience thusfar and I'm glad to have an option like this available!

Date of experience: March 22, 2021
Canada
1 review
0 helpful votes
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Thank you
March 22, 2021

Received. Thank you. Have a great day. I will order again someday.

Date of experience: March 22, 2021
Canada
1 review
0 helpful votes
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A pair of glasses came damaged and were replaced effortlessly via customer service. After a short conversation and a few pictures of the damage a return label was sent and the new ones were sent out fast, they were sent out even before I dropped the damaged ones to be returned. Such great service and this is why this has been where I have gotten my contacts and glasses for years!

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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Excellent Customer Service!
March 21, 2021

Excellent customer service! I found one package of the contents of a contact order was missing. Clearly contacts sent a replacement box without any hassle and in a very timely manner.

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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Great service and product
March 21, 2021

Pleasant and easy to use website. Reasonable prices as well

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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Excellent
March 21, 2021

Easy to order and Prompt delivery! Good selection and pricing.

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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The eye glasses work well
March 21, 2021

The eye glasses work well for me, and arrived on time

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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Good
April 20, 2021

We have ordered here for years. But notice the arms on our glasses come loose right away.

Date of experience: March 20, 2021
Canada
1 review
0 helpful votes
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Very pleased
March 20, 2021

The glasses that I have ordered enabled me to drive and see the road sign letters and numbers clearly and accurately. I am very pleased with Clearly's prompt manufacturing of lenses and frames and quick delivery.

Date of experience: March 20, 2021
Canada
1 review
0 helpful votes
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Quick delivery
April 18, 2021

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Date of experience: March 19, 2021
Canada
1 review
0 helpful votes
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Great glasses
March 19, 2021

Very happy with the quality and style. Fit perfectly

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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New prescription glasses
March 18, 2021

I found the site very easy to use. My glasses came quickly and are perfect. I would highly recommend this site and the prices are great!

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Always great service
March 18, 2021

You guys make it easy. Reordering is simple and the package arrives in a couple of days.

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Eye wear from clearly
March 18, 2021

I did not have any problem. It came on time and no hassle.

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Great find!
March 18, 2021

So glad I found Clearly! Love that they offer such a great price point and so many cute options! And they are delivered right to your door!

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Awesome
March 18, 2021

I received my glasses and contacts in less than an week. Super happy and loved my new glasses.

Date of experience: March 17, 2021
Canada
1 review
0 helpful votes
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Excellent!
March 17, 2021

Excellent service. Flexible. Great products. Thank-you!

Date of experience: March 17, 2021
Canada
1 review
0 helpful votes
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Cute glasses!
March 17, 2021

The glasses were exactly what my daughter was looking for. They looked exactly like the online photos and fit perfectly without adjustments. The shipping was fast as well. We will definitely be shopping with Clearly again!

Date of experience: March 17, 2021
Canada
1 review
0 helpful votes
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Fits well for a small face
March 17, 2021

My face is very narrow and these fit well. Look great! Well worth buying.

Date of experience: March 17, 2021