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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Good price and durable
April 1, 2021

It was super easy to order my glasses, and the style and color suit me. I have received several compliments. I do wish the price for bifocals was a bit cheaper.

Date of experience: March 31, 2021
Jane S. — Clearly Rep
over a year old

Hi Heather, thank you for your review! We really appreciate you sharing your experience, and feedback! In regards to pricing, we aim to be competitive with other online eyewear retailers, and we recommend using www.clearly.ca/coupon-codes to ensure you're using the best coupon code for your order. We usually have coupon codes that are specific to the lens only! If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Amazing glasses
April 5, 2021

These glasses are amazing. The quality of the Frame is great, they are super light which makes you feel like you aren't even wearing glasses. I definitely recommend these glasses!

Date of experience: March 31, 2021
Canada
1 review
0 helpful votes
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Great!
March 31, 2021

Contacts received as ordered, intact and as scheduled. I will be ordering again!

Date of experience: March 31, 2021
Canada
1 review
0 helpful votes
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Perfect as always
April 5, 2021

As always, everything was easy and the product arrives quickly and in good condition

Date of experience: March 31, 2021
Canada
1 review
0 helpful votes
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New Glasses
March 31, 2021

Ordering was easy. I did go into a store to try on glasses first then I ordered online. Arrived ahead of schedule. Got a very good deal price wise. Only issue is the fit. Went and had them adjusted but still a bit too wide on my face. Also having to get used to progressive lenses. All takes time but all-in-all a good experience. Recommend

Date of experience: March 31, 2021
Canada
1 review
0 helpful votes
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Air Optix Monthly Contacts
March 31, 2021

I love my new contacts! They work great, fit perfectly, and feel super comfortable.

Date of experience: March 31, 2021
Canada
1 review
0 helpful votes
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Excellent
March 31, 2021

Great way to buy great glasses at great prices - thank you!

Date of experience: March 31, 2021
Canada
1 review
0 helpful votes
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Nice
March 30, 2021

It's always easy to deal with clearly and my glasses are good fit and quality
Thank you

Date of experience: March 30, 2021
Canada
1 review
0 helpful votes
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Quick and efficient!
March 29, 2021

I ordered a year's worth of contacts and they arrived only a few days later. It was super convenient and I had no issues!

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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Rayban prescription sunglasses
April 28, 2021

Sunglasses look fine seem to be quality the arms on the sunglasses are really arched and look a little funny

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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Fast service.
March 28, 2021

Quick and efficient service. Lenses always arrive within a few days.

Date of experience: March 28, 2021
Canada
1 review
0 helpful votes
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Contact lens ordering
March 28, 2021

No issues. Arrived quickly and safe. Will order again.

Date of experience: March 28, 2021
Canada
1 review
0 helpful votes
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Love my glasses!
March 28, 2021

Great customer service! Delivery was quick and the glasses came in a nice box.

Date of experience: March 28, 2021
Canada
1 review
0 helpful votes
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Perfect...
March 28, 2021

Ordering was easy and the glasses came quickly and they looked fantastic!

Date of experience: March 28, 2021
Canada
1 review
0 helpful votes
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Great, efficient company
March 27, 2021

My contacts always show up quickly and I never have any issues. Great job team!

Date of experience: March 27, 2021
Canada
1 review
0 helpful votes
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I went to a retail outlet and they quoted me 400-600 for a pair of glasses. Sounded high to me, and I knew I could do it online. I paid for the prescription and dodged their sales team.

I took this prescription to Clearly, and got the chance to pick a new set of frames I would have never bought before. I'm getting complimented about this new look and feel good about it.

I took advantage of a deal, and my total came up to around $120 with Clearly.

So, again, why would you ever buy from retail?

Date of experience: March 27, 2021
Canada
1 review
0 helpful votes
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Chris L
March 27, 2021

Easy to order and fast delivery, can't ask for anything else

Date of experience: March 27, 2021
Canada
1 review
0 helpful votes
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Great service!
March 27, 2021

Awesome service. Easy exchanges/returns and helpful online customer service.

Date of experience: March 27, 2021
Canada
1 review
0 helpful votes
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We loved the glasses
March 27, 2021

The order got delivered fast and we really like the glasses!

Date of experience: March 27, 2021
Canada
1 review
0 helpful votes
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Fast shipping, good quality
March 27, 2021

Ordered contacts on sale and received them within a couple days. Good quality, no issues. Would reorder with Clearly again.

Date of experience: March 27, 2021