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Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Was great. Thanks. I am however being forced to write at least 50 characters so I'm not really having fun with that. The contacts work fine tho. So that's neat.
Absolutely delighted, with the service and I will be recommending your company, to all my friends and family.
I found the online ordering process to be usee friendly and I especially like the try-on feature si you can see what your glasses will look like.
The glasses arrived quickly and at first look, look great. Unfortunately at closer inspection there is a small imperfection on the edge of the right lens where it meets the frame. It appears as a white mark on the front of the lens.
They are great, the price is good they are comfortable
Thanks so much for your review! We really appreciate the feedback, and we're glad you're pleased with your contact lenses! We hope to 'see' you again soon! -Team Clearly
Clearly makes it easy to order and shipping is fast making it an overall great experience.
Gorgeous color, but they made my vision blurry with the detail around the pupils, and after an hour I got a headache :(
We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd love to help further with this, and we'll reach out to you directly to help further. Keep an eye on your email inbox. -Team Clearly
I ordered a pair that were much too big, but managed to find another pair that turned out to fit pretty well, and that I'm happy with. Not sure I'll be able to order more pairs though, because there don't seem to be many options of smaller frames (I have a very narrow face).
Thank you for your review! We really appreciate the feedback, and we're glad to hear you have a pair of glasses you're pleased with! We're adding new frames to the website almost weekly--so we hope you can find something in your size range soon! We also have the Size Filters on the main Glasses page to help you find glasses within your ideal size range. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Staff were very helpful, had to exchange for different pair because I didn't like the fit.
Super happy with the glasses I bought. Not only were they a great price, but they look good and I'm extremely happy with the blue light protector I got added on- it does help quite a bit with the headaches while looking at screens! Will definitely be ordering my next pair from here. 11/10 recommend!
This is my second order for my multi focal contacts and I will reorder no problem! I was worried at first but it's just as easy as anywhere else with Clearly :)
Very happy with my new glasses. I have a very high prescription (-11) and had put off getting a replacement pair of glasses for many years, even though my old glasses had scratched lenses. The cost my optometrist quoted me was just too high... $660 and that was with his most inexpensive frames. My clearly glasses cost a fraction of that and are perfect! I am very happy to finally have new glasses. They got the prescription perfect as well. Will definitely order from Clearly again.
Very satisfied with my new glasses. I love the contrast between the black and purple.
Great and speedy service. Amazing quality we will for sure keep buying glasses from clearly.
The glasses were sent immediately. A perfect fit and prescription. They are sturdy as I am super clumsy and have dropped them several times with no damage. I chose transition type of lenses and I love my choice. It's perfect for spring.
Really great pair of glasses! Was really easy to order and look great.
I think it tooke. Longer to decide on which pair I wanted than the delivery itself. I was rather impressed with the speed and efficiency of the delivery. I appreciated the tracking of the packages as well, fortunately someone was home when I told them my package was delivered because no one rang the doorbell to indicate it was delivered.
Love the styles! I'm set for summer. I got the Oakley split time and Kam Dhillon sunglasses.
Thank you so much for your review and rating! We hope to 'see' you again real soon! -Team Clearly
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
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We're sorry to see this! All of our glasses are covered under a 365-day manufacturers warranty for defects, not including wear and tear or accidental damage. We'd like to hear more about your experience, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly