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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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It was an easy process and i have had no problems. The glasses have work out great.
Great glasses and service happy with the product and would order again
So stylish. Fell down my nose a bit so I took them in for adjustments and they are perfect now :)
Arrived quickly, easy to order, prompt customer service, and came with gummy bears. Thanks for the great service!
I get too many e-mails and survey requests... you are only 1out of almost 200 vendors who deluge me with 'customer contact' rubbish. Please lay off!
Thank you for your review Thomas. So glad to hear that you're enjoying the frames! We appreciate the feedback on when the surveys are sent! We want to make sure our glasses customers have had adapt to and enjoy their new glasses before leaving feedback. We're always adapting and adjusting our approach, so you may see those come out closer to the delivery date in future. - Team Clearly
Love the fast and friendly service and quality of the product
The website was very easy to navigate and use. I got my glasses so quickly.
Hi Charita, thank you for your review and feedback. We appreciate it and we're glad to hear everything went well with your order.We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
The delivery is always fast. I have never found a better price. And the quality of the product has always been perfect.
Great as always, arrived quickly and quality lenses.
Very easy to order, arrived a couple days earlier then expected. Will order from clearly again
Really great service! Fast shipping and excellent price on contact lenses!
Ordered contacts from here for the first time and they came incredibly fast. Would 100% recommend ordering from this site.
I have received my order they work but too small the frames are simple and cheap
Thank you for your review Dustin. We're sorry to hear this! With all eyeglasses, we provide an excellent 365 day manufacture warranty policy. Our 365-day Warranty Policy covers manufacturing defects, not related to wear and tear or accidental damage. We'd like to take a closer look and see how we can help make things right for you! Thank you for your patience! - Team Clearly
Glasses came in when expected. Great quality. A little small but was expecting that. The payment process was confusing. Deposit, deposit returned without notification and then billed when shipped. Thought I was double charged.
Hi Robert, thank you for your review and feedback on this. We're glad to hear that you're enjoying the Clearly Basics frames you received from us, although we are sorry to hear that the billing process caused a bit of confusion for you. We'll be more than happy to reach out to you to explain the process and clear things up! - Team Clearly
Got my order quick but think I may shop around. Great prices but that insurance and handling fee sucks. Would rather pay a small % on order versus the order fee.
Hi Genesis, thank you for your review and sharing your feedback on this with us. We recommend checking www.clearly.ca/coupon-codes when placing an order to check for any 'free shipping' promotions. Currently the Handling fee cannot be discounted, as it is an insurance that covers lost or damaged packages while in route to you. - Team Clearly
Fast delivery, good condition, easy to wear. For sure to buy again
Easy re-order. Quick delivery. Always dependable. Why does this review need 50 characters?
Great experience, timely delivery, exactly what I wanted!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review and feedback Phil! We're glad to hear you're enjoying the Clearly Basics frames you received from us! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly