On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
Service and ordering process has consistently been quick and simple. I would recommend Clearly for optical needs.
I recently moved from a house to a condo. In my most recent order the packaging was much larger. Instantly I was glad I used my old address so I did to pick it up and the post office. No issues with yhe contacts though- very happy with my product
Fast, efficient, professional and courteous. Very happy with my glasses. Super coSt effective.
Glasses and frames cost alot less, recieved it exactly when they said, frames were exactly as they looked in the picture and my lenses were done exactly to my needs.
I was happy with the ease of ordering but, as a long time Clearly customer, I was a bit surprised I now needed to pay for my lenses. Still great value.
Glasses were as advertised and arrived in a timely manner
Hi Candace, thank you for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
I am delighted with the glasses I ordered! The lens of the glasses are very good quality and are very true to my reading glasses prescription. The ordering process was straightforward and the delivery was efficient and faster than I expected. The frames are excellent quality and look great. Having the ability to "try on" the glasses prior to purchase was easy and fun to do. I have recommended Clearly to my family and I would not hesitate to order glasses from Clearly again.
Been ordering from clearly.ca for a while now. It's always easy to find what I need, service is great and the delivery is fast.
I had never used Clearly before because I was skeptical it would be that easy to order contacts. In reality I can't believe I slept on it this long - I grabbed my contact box and filled in the information and the package literally arrived two days later, which is crazy because I live in a rural area and NOTHING (not even Amazon) comes that fast. The process was super easy and fast, and the quality is the exact same as when I order my contacts through my eye doctor. I'm only giving four stars because it was more expensive to order them from Clearly (my eye doctor wasn't returning my phone calls so I was sort of desperate) than it was from the eye doctor.
Hi Ashley, thank you for your review! We really appreciate you sharing your experience, and such thorough feedback! We're proud to offer access to your vision care needs, in a way that's convenient and affordable--so we're so glad to hear this! In regards to pricing, we aim to be competitive with other online eyewear retailers, and we recommend using www.clearly.ca/coupon-codes on your next order to be sure you're using the best coupon code for your order. Then, if you find a cheaper final total checkout price with an online competitor, then we'd be happy to match the price through our Price Match guarantee. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again very soon! -Team Clearly
Best place to get your eye care in Canada during covid! They gave me gummie bears and an extra pack of contact lens case, so nice! Will be always be ordering my eye care from here :)
I broke my glasses and was worried about replacing them due to the cost. I soon realized they were actually cheaper in price than my first purchase and they shipped right away. Thanks so much Clearly.
The fit is great. I have these in normal glasses as well as sunglasses. I am so happy with them and love this style. It is hard for me to find proper fitting glasses because I have chubby cheeks and when I smile my glasses tend to go up, but that doesn't happen with these glasses which is why I like them soo much.
Received my order within a couple of days. If I went to an optometrist I would of been waiting a month.
First time. Will buy again thanks. It's softer than I thought. But in general. It's good
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for your review! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly