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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Excellent service always! Been ordering for years, always prompt delivery. Thank you
I loved the colour and design the pair I bought. They were delivered on time and the whole experience was really great! I will definitely now bu glasses from this site now.
Easy to order and quick to deliver!
The glasses were beautiful. Unfortunately I had to return the pair I ordered. I will definitely be ordering again once my eye appointment confirms the prescription I need.
Return was super easy too.
I've been getting my contacts at Clearly since I started wearing them about 6 years ago. I'm always impressed that I get my contact lenses within 2-3 days of ordering, even before COVID. It's even more impressive now, considering the massive delays worldwide. Keep it up!
Always receive my orders on time.
The ordering process through the website is always straight forward and painless.
Clearly is always very easy to deal with, and if you are comfortable handling your prescription details, should be on everyone's list when shopping for new glasses.
Hi Colin, thank you so much for your review and feedback! We truly appreciate the recommendations! We're always looking for ideas and feedback on how to make our website and services even better, so if there's anything we can do to help hit that 5-sat mark, please feel free to reach out to us! We're definitely looking forward to 'seeing' you again real soon! - Team Clearly
Easy to order, contacts are quickly. So far I am loving my contacts
Hi Kali, thank you for your review. We appreciate your feedback on this. We aim to be competitive with other online eyewear retailers. We can recommend keeping an eye on www.clearly.ca/coupon=codes when placing your next order with us, for all the new promotions we have available to provide you with extra savings! - Team Clearly
I always have a great experience Clearly. Customer service is great if there is an issue, very easy to correct. Products are great, I've been using for years.
Ordered, waited, and it arrived within 3 days.
Thank you
This was my first order for glasses online and I was very pleased! Fits well and came in secure packaging. The price is amazing too!
Was a good experience. Good delivery. Price was not quite as competitive as I would like. To save $25-30 per pack I don't mind driving to my optometrist or Costco.
Hi Scott, thanks so much for your review! We aim to be competitive with other online eyewear retailers, so we really appreciate this feedback! If you'd like to place an order with us again in the future, we recommend using www.clearly.ca/coupon-codes to ensure you're using the best coupon code for your order. Then if you still find a cheaper final checkout price with an online competitor, we'd be happy to match the price through our Price Match guarantee. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Glasses are amazing! Prices were great! Shipping was fast. I'm very happy and impressed with Clearly. Excellent online shopping experience.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Ilonka, we're sorry to hear about this experience! All of our contact lenses are received directly from the manufacturer, where they are mass-produced, so while true defects can happen, they are very rare. We'd like to hear more about your experience, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly