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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Ordering the contacts was quick and easy. It was especially helpful during this time during COVID when getting out to order my contacts was not an option. The price was also very good. I will definitely be ordering future contacts from Clearly.ca.
I got my glasses, really don't want to give a review, but the emails are getting annoying
The contacts arrived very quickly and was packaged very nicely! I somehow also got a tiny pack of gummy bears inside the box.
The site was very easy to use, the glasses arrived quickly, I just wish the arms of the glasses could be adjusted because they slide down my down all the time
Hi Tanya, thank you for your review! We really appreciate the feedback. When it comes to getting your glasses adjusted, we recommend visiting a local optical shop where they can safely and quickly adjust your glasses for you. (Just be sure to give them a call first to confirm if they're able to adjust your Clearly glasses.) Otherwise, we have this blog article for how to safely adjust your glasses at home: https://www.clearly.ca/thelook/how-to-adjust-glasses/ If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again real soon! -Team Clearly
Glasses came alot earlier then expected, my other ones were falling apart so I needed a pair quickly. Not only did they come quickly but they look and feel amazing, and were probably my cheapest option! Thank you Clearly!
The only place I'll order my contacts from! Thank you for the added gummy bear snacks. Great company :)
Easy user friendly website. Contacts came on time with correct prescription. I have a double astigmatism and wanted to try coloured contacts. Although airoptix isn't specific for astigmatism, the soft lenses make them comfortable to wear. There is not astigmatism correction which is noticeable only after sunset.
Amazing! So simple and easy to order on line from start to finish.
I've been buying from Clearly for years and they've never let me down with contacts or glasses. So much more affordable than buying from local optometrists.
Everything from finding what I needed to actually receiving the product was seamless! Quick shipping and even included a little treat. Will definitely order again!
The glasses that I ordered are really good quality for a good price. Thank you. I will order again.
Lots of really affordable options. The site could be a little more user friendly, but no complaints. The options are well laid out
Great service- will definitely order again. The bag of gummy bears what a nice touch!
They came in pretty quick & they fit great! I will definitely be ordering more when I need some :)
Ordered glasses from clearly for my first time. Lenses came with scratches so I sent them back to be replaced. When I received my replacement glasses they came in a soft shell sun glass case? I emailed customer service because originally my glasses came in a hard shell case specific to eye glasses and I will not be able to put them in my back pack in a soft shell. They put a $15 credit on my account which is not helpful at all because I can't buy a hard case off their site … I will not purchase from clearly again, nor will I recommend them to friends or family because of this. They messed up my lenses and then won't send me the proper case for my eye glasses.
We're sorry to hear of this disappointing experience, Madison. Thank you for taking the time to leave us a review! We really would like to take a closer look and see how we could make things right. Someone from our customer care team will be in touch with you shortly - please keep an eye on your inbox! - Team Cleary
Like always, fast shipping, got it sooner than expected
Fast delivery great service. Thank you
I received my order next day
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Nathalie, thank you for your review! We really appreciate you taking the time to share your feedback--please be assured that your feedback is very important to us, and gives us an opportunity to improve in the future. (All review requests are also optional.) If there's anything we can help with, please feel free to reach out! We're happy to help, and we hope to 'see' you again soon! -Team Clearly