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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Great service
May 26, 2021

Great service so happy with everything and I would recommend

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Quikc and efficient
May 26, 2021

An excellent way to renew contact lens prescription, if you already know what you need.

Date of experience: May 26, 2021
Angela C. — Clearly Rep
over a year old

Hi Paul, thank you for your review and recommendation! We appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Quick & great price
May 26, 2021

Very easy to order and quick to receive, the price was very reasonable for the contacts I purchased compared to other sites.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Review
May 26, 2021

Great and fast, there were no concerns to note with the product and shipping was great.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Great
May 26, 2021

I needed contacts to last me until my next prescription, and this worked out great.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Fast delivery
May 26, 2021

Fast this time. It's a good website for reorders. I don't want to say 50 more characters! You should remove that. I may just delete the survey!

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Le Goulet Frames & Progressives
May 26, 2021

Reasonable price, fast shipping. Frames not quite as described, more black than gunmetal color ordered, but pretty good fit.

Date of experience: May 26, 2021
Angela C. — Clearly Rep
over a year old

Hi David, thank you for your review. We really appreciate the rating and feedback regarding the frames. We try to make sure the color and every detail on our website match the frames exactly, however we'll be sure to pass it on to the team for review. If there's anything else we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Short shipped
June 25, 2021

I received part of my order but part was forgotten. I called customer service and apparently they will ship the rest soon. First time ever there has been this issue. Look forward to receiving the rest.

Date of experience: May 26, 2021
Angela C. — Clearly Rep
over a year old

We're terribly sorry to hear this Sandi! We'll be investigating this further, and reaching out to you directly regarding the status of your shipment. Thank you for your patience and understanding. - Team Clearly

Canada
2 reviews
0 helpful votes
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I Can See Clearly Now
May 26, 2021

Overall, great experience. Easy to order my lenses, good value, quick turn around time and the receipt was perfect for my insurance company to reimburse me.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Received my order!
May 26, 2021

In my experience, Clearly's service is consistent, accurate and fast. I've always received my contacts exactly as expected and very quickly. As far as I'm concerned, Clearly is the only way to go!

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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ORDER FROM HERE!
June 25, 2021

Great place to purchase your contacts! I saved so much ordering from here and they even arrived with an extra contact case aaannnddd a little bag of gummy bears :). Shipping was pretty fast, I will definitely be ordering from here from now on.

Clearly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Reasonable prices, fast delivery. Always a good experience.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Excellent service
May 26, 2021

Timely and easy ordering. I like that my information is stored in the system which makes ordering easy and seamless.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Titanium RimLess... Happy
May 26, 2021

Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Happy. Wish Clearly would keep the rimless titanium variants in stock... I checked a few times after ordering to see that they don't have any in stock.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Great Glasses... Great Service
May 26, 2021

The title says it all! We are very pleased.

I have 49 words to go and nothing more to say... a dilemma.

Date of experience: May 26, 2021
Canada
2 reviews
0 helpful votes
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Eyewear
May 26, 2021

Glasses fit and contacts are comfortable as usual.

Date of experience: May 26, 2021
Angela C. — Clearly Rep
over a year old

Hi Katie, thank you for your review. We're glad to hear this! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Lovin it
May 26, 2021

I still have my contacts I ordered from clearly but I decided to buy glasses as well and i love them both.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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On time delivery
May 26, 2021

The delivery was on time. The lenses are as described

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Great prices, fast delivery
May 26, 2021

The website has a wide selection. The prices are great. The delivery is quick. I love to order from here because the prices are so great and I can afford to change my look a few times a year.

Date of experience: May 26, 2021
Canada
1 review
0 helpful votes
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Very Satisfied
May 25, 2021

I received my contact lens order approximate 1 week after submission online. Arrived without issue and they feel great. This was the second time I ordered from Clearly. I will certainly be ordering from them in the future.

Date of experience: May 25, 2021